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Bill J

April trip

Reviewed Mar 30, 2024
Every time we go, it's like going home. The staff is absolutely great. When we arrived one of the bar tenders came to give us both our favorite drinks even before we were even checked in. The food was good despite supply issues. There were some issues of people taking much more food than necessary and then leaving it on the table to be thrown out. One example is a man who picked up a plate load of butter and a plate load of toast piled 4 high. I watched him a bit and saw him wrap and bag it all. Only ate two pieces. The staff at the Mojito will do everything they can do to make your vacation a happy one. But the people staying there can sometimes do outrageous things. That is something outside the resorts control. I have never been to a friendlier place. Again the difference is the people. Thanks for a superb vacation people!
Date of stay: March 2024
Room Tip: Bring US cash to tip. Canadian coins cannot be exchanged at the bank. Only bills.
Trip type: Travelled as a couple
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    Reviews (4,328)
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    8 - 13 of 4,329 reviews
    Reviewed March 24, 2024

    If nothing else the staff in the lobby bar will win you over right off the hop! Especially Chicho, he treated me like family!You won’t go hungry…and I’m a picky eater! Great drinks at the Cigar Bar, and Freddy is a rockstar! I didn’t get a warm shower till the night before I came home, but that’s my only complaint! Coming to Cuba it is what you make it…I washed my hair at the pool showers! A little compromise for an otherwise excellent experience!

    Date of stay: March 2024
    • Trip type: Travelled with friends
      • Value
      • Location
      • Service
    Thank Tanya M
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed March 14, 2024

    Alexander "the great" can make amazing Spanish coffees, and never makes us wait for another drink. Cheers to the Hotel Mojito. Staff are super friendly and are greatful for their tourists. If it rains, it's usually for a minute, and the sun is back out and beautiful. The beaches challenge the best in the World. Thank you for making our wedding Anniversary unforgettable. 💕

    Date of stay: March 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank Andrea B
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed March 7, 2024

    This used to be my go to resort in Cayo Coco. Not great but certainly good enough considering the price. That is no longer the case. The food is atrocious now - all the trays are heavily watered down, the sliced hot dogs were actually carrots. Usually a toss up between having bread or butter but not both on the same day. Service is top notch from usual suspects like Freddie and the front bar staff - elsewhere it's spotty at best. Pool bar is generally deserted when you need it. Snack back is almost always out of food. The rum, which Cuba is renowned for, was lousy. Not even regular bar rail brands like Caney or Mulata. And certainly no Havana Club or Santiago de Cuba brand even for VIPs. Frequently had no juice, pop, Pina colada mix, etc.

    I'm afraid without big resort backing this place has slid too far down to be worthwhile.

    Date of stay: February 2024
    • Trip type: Travelled with friends
      • Value
      • Location
      • Service
    2  Thank Wloo S
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed March 2, 2024

    We had an amazing time here. The service was excellent and all the staff were friendly and very helpful. Alexander was always friendly and gave us amazing service. El colibri is where we started each day. Definitely try the special coffee 😀. Will go back again for sure!!!!

    Room tip: Bring Canadian money. They don't mind either for tips. No change.
    Date of stay: February 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    1  Thank Road39487704644
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed February 17, 2024

    Treated like family. Our first time here, and we would go back in a heart-beat. Our room was very clean & comfortable, and the food was plentiful and if it was not cooked enough, they were happy to do so for you. Best Bar Stewards ever. Only down side and it's not the resort, but the government, is that not enough places (markets, shops) off the resort takes credit cards. Make sure you bring plenty of cash. Other than that, we loved, loved, loved our stay.

    Room tip: Bring a lot of cash....no bank to get cash out and very few places take credit card
    Date of stay: February 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank darlenep614
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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