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C$162
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C$162
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tcrutchfield2002

Hilton Garden Chattanooga, You Rock!!

Reviewed Sep 19, 2023
It was an INCREDIBLE weekend. Their staff, from the custodian to the regional assistant manager, rolled out the red carpet with their smiles, laughter, and ROYAL service. We had soooooooo much fun that it cannot be fully articulated. Other hotel guests and staff participated in our events. There was no boundaries, no division, no skin color. We were all one people at this family event. Having pondered which hotel to chose, we knew when we arrived, we had the right venue‼️ Hilton Garden Chattanooga, YOU ROCK‼️

Thank you for having us.
Date of stay: September 2023
Room Tip: It was an INCREDIBLE weekend. Staff was AWESOME, always at our beck and call. Top Notch service,...
Trip type: Travelled with family
Value
Location
Service
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Reviews (1,181)
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14 - 19 of 1,181 reviews
Reviewed September 16, 2023 via mobile

This hotel and staff are AMAZING! Everyone from the front desk (Christina, Courtney, Brenden, Malek & Chris) gave us nothing but exceptional service from the minute we walked in! Our family reunion large group couldn’t have asked for a better place to host this year!

As a travel agent who travels 100% for work I can confidently say that you can’t go wrong here! I will definitely recommend this hotel to my clients and will put this in our rotation of locations for years to come!

Deanna at the bar, the chef and servers at breakfast were attentive, kind and hospitable!

Congrats on cultivating the best staff that truly care about the guests experience! Top notch all the way!

Room tip: Bring walking shoes!
Date of stay: September 2023
Trip type: Travelled with family
Thank Wanderer63108565017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michelle Malone, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this reviewResponded October 21, 2023

Dear Wanderer,

Thank you so much for choosing and writing such kind words regarding our team. They are all truly hospitality professionals who enjoy their jobs. We are serious about service and so happy you not only enjoyed your stay but took the time to write about us. For that, we are grateful.

We hope to see you again very soon!

Michelle

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Reviewed September 6, 2023

Our first time to Chattanooga was OUTSTANDING !! Every single person that worked there was extremely pleasant, helpful and polite. This includes everyone from Maintenance, Food staff, Cleaning staff and of course the Front desk ladies !!! The hotel, rooms, and grounds were in tip top shape !! Couldn't have asked for a better place to stay. Easy walk to several different restaurants and activities. The city itself was beautiful, clean and very inviting. We are DEFINITELY going back.

Room tip: Definitely catch the free shuttle to take a little tour of downtown. Easy walk to several restaurants.
Date of stay: August 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Kay L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michelle Malone, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this reviewResponded October 21, 2023

Good day Klaugerman party,

We appreciate the kind words spoken about our team and accommodations. We are intent on spreading the light and warmth of hospitality and it sounds like we accomplished that with your stay. We are proud of our team. We hope to see you again very soon.

Best,

Michelle

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 1, 2023

Easy access to all downtown activities either walking or using the free electric shuttle. All the staff were helpful and friendly and having a bar and ability to eat breakfast and dinner on site was appreciated. Room was clean and beds comfortable. Would definitely return to this hotel in Chattanooga

Date of stay: August 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank SussextoUSA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michelle Malone, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this reviewResponded October 21, 2023

Dear Sussexto,

Thank you for taking the time to write about us. We appreciate your kind words very much. It's warms our hearts to know that you enjoyed your stay, our accommodations, and our staff. We hope to see you again very soon.

Best,

Michelle

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 14, 2023

We had a wonderful experience at this hotel. The room was very clean and comfortable, and the hotel is conveniently located to restaurants and attractions. The best part, though, was the staff. Everyone was so nice and extremely helpful! THIS is where you need to stay in Chattanooga!

Room tip: A better explanation about parking would be helpful.
Date of stay: August 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Marlene N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michelle Malone, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this reviewResponded October 21, 2023

Dear Marlenen,

Thank you so much for writing these kind words. We very much appreciate when our guests take the time to write about us and share feedback about the hotel. This really helps others know what we are all about. We hope to see you again very soon.

Michelle

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Reviewed August 7, 2023

This is one of the best hotels I’ve ever stayed in and being a Diamond Member I have had my share. I would rate this in the top 3. Especially the customer service and how clean the hotel was. The breakfast staff were also welcoming and amazing.

Date of stay: August 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank stacy20232023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michelle Malone, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this reviewResponded October 21, 2023

Dear Stacy,

Thank you for taking the time to review the hotel. We appreciate the kind words and helping us spread the light and warmth of hospitality that Hilton is known for. We look forward to seeing you again soon.

Best,

Michelle

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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