I really wanted to like this place but entering through the balcony to the room with people walking by on the top floor was less than ideal. I heard Street noise from around 10:00 p.m. to 6:00 a.m. since it's right next to the road. And in 2021 who gives you a physical key? Probably necessary since you're entering into a balcony from the common balcony.

If you're coming here for beaches it's too far to walk so you need the trolley on the busy streets or you need to drive and pay a premium for parking so what's the point?

No microwaves in the room but on a positive note to have a nice outdoor pool.

I highly recommend staying at a place where you're there at the beach or a short walk away (you might pay a little bit more but I think it would be well worth it as this place is already fairly pricey.

We have stayed at this hotel several times before, but this time things seemed to be going downhill. The views are beautiful both from the balcony and grounds! However, the cleanliness has gone down hill over the past few years. This is the first time we have stayed when the pool was open, it was nice and warm (heated) and comfortable to swim in but had limited seating, especially shaded areas and the pool was a little dirty. Towels are available at the pool, but 2/3 times they were out and there is no phone or way to contact front desk staff nearby so you have to walk quite a bit to let the desk know. They were refilled in a timely manner when requested. The room was not as clean as in our past stays- hair on the bathroom floor, mildew build up in the shower, ceiling chipping, stains on walls. In all of our past stays they had a full breakfast (have been staying for about 3 years, most recently 6 weeks prior to this stay- mid May 2021) and now it is just wrapped muffins/ danishes and coffee from 8-10am although the website states breakfast and signage in the room says breakfast 7-10am. We tried to go in for coffee at 7:40am the first morning and the office was locked. I did question when this changed and was informed "recently, in June and it has been a very common complaint". This was a huge reason we have stayed here and most likely won't be anymore. Also, they are still not offering service in rooms- which is fine, but when there for 4-5 days you need trash emptied, fresh towels, toilet paper, rug vacuumed from beach sand, etc. I was able to get fresh towels toilet paper and extra cups at the front desk. However, if staying for multiple days it would be nice to be asked if/ how often we would like our room serviced or if not at all- or at least having a sign to hang on the door for items needed. There was no explanation of this at check in and I have stayed at other hotels recently with service using gloves and masks for safety (with the option to decline). When we stayed 6 weeks prior we we're informed of no service, but to call the desk if we needed things. We were not told that this stay, so assumed we would get service. The rooms are good size, with a desk/ chair to eat at or use a computer. The internet connection was not stable and TV connection was slow to change channels, also the beds were way, way too soft, you sink in when sitting or laying. They have always been on the softer side, but the ones in our room were awful. I liked the sink separate from toilet and shower. Overall, ok place- but I think we will be sadly looking to find a new hotel we love!

From the moment I checked in, I had a wonderful experience at Ogunquit River Inn in Wells, Maine. I can't say enough about the great staff starting with the Manager, Heather. I was assisted with my luggage both when I arrived and departed. Being a senior citizen it was very important to me. I had a beautiful, comfortable room with a great view of the river.