The hotel is located right on the beach, and is convenient to several good restaurants. It's about 2 miles north of the Don Caesar, which I walked to on the beach. The hotel is well maintained, and the staff at the front desk are super nice. This is a good choice for a stay in this area.
Thank you so much for your kind words in regard to your most recent stay with us. We look forward to serving you again in the future!
The property was well taken care of. The location was perfect to walk to restaurants and bars with entertainment. The staff was very friendly. The food and entertainment at Coconuts was good. We will return.
Thank you so much for your kind words in regard to your most recent stay with us. We look forward to serving you again in the future.
Why no upgrade???? We had a one night stay to attend an art festival. It started off poorly at the front desk as they were not able to find us an upgrade as we were hoping since we're Diamond members. The woman at the front desk seemed indifferent, didn't great us as Diamond Members and said they were "completely booked" when I inquired about an upgrade. I knew she was lying to me because when I went on my Hilton Honors phone app I could see there were multiple partial view rooms available. I went back on my app a few hours later and there were still multiple partial view room available for booking. And later that night and in the morning there were a lot of parking spots available which tells me they were not "booked". The room we got was on the first floor in the back away from the beach with a not so beautiful view of the cars in the parking lot.
As diamond members we had 2 - $10 food and beverage credits so we decided to have breakfast at the onsite restaurant Coconuts. The staff was not very attentive and the breakfast was more on the poor side. The canadian bacon was overcooked and tough and the eggs were tough too and I'm not sure what they did to the potatoes.
The hotel is on the beach so it was nice to sit in the sand and watch the sunset. However, the location is far from any of the popular bars and nightspots so you would have to drive. There is another resort next door that has live music but that is about it. The grounds and the room were clean but nothing to write home about. We definitely won't be back.
We apologize that you did not enjoy your experience at our property. Upgrades are only provided when available for the entire length of the reservation you booked. We do like to treat our Diamond members well for their loyalty to the brand and sorry you do not feel that we achieved this. The Hilton Garden inn is also not a brand required to offer complimentary upgrades to Diamond members, but we still do our best to offer when available.
We had a wonderful memorable stay at the Hilton Garden Inn for our daughter's December wedding in the area. From Maria/ Sales Coordinator, Room block, Welcome Dinner on the Sand Space and Day of room service prepared by Coconut Charlies to front desk, housekeeping, hotel staff to hotel amenities; All was well done, clean, professional, detailed and the food was delicious, beautifully prepared and served. So many options for our family and friends to gather, relax, and enjoy the beautiful grounds and the Gulf coast was just a few steps from the Hotel. It couldn't have been better. The ceremony and reception were at different locations, but the Hilton was a perfect choice for hotel accommodations for the entire wedding party and guests. We were a party of about 68 and all enjoyed! Would highly recommend the hotel for those having a wedding in the area or for any occasion. We used the local trolley/shuttle service to transport everyone to and from the wedding events and it worked out perfect. St Pete Beach is a fun area, has a great downtown and lots of great restaurants.
Thank you so much for your kind words in regard to your most recent stay with us! We look forward to serving you again in the future!
We had the suite and it was amazing. Very clean. Very nice. I would highly recommend staying here when in St Pete’s. The coconut bar is also a ton of fun.very close to the water. Short walk. Staff was very friendly pool is great. Very close to a lot of food and bars.
We greatly appreciate your kind words in regard to your most recent stay with us. We look forward to serving you again in the future!
