I arrived in my key, did not work right off, but Penny at the front desk fixed it and was so kind! Went to the bar and KAITY was so kind! This place is a great deal right on the ocean great people that work here !
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Robyn H
Charming, throwback, access to paradise
Review of Dolphin Beach Resort
Reviewed Oct 8, 2022
We LOVED this resort, so we think it comes down to what you prefer and what you are expecting.
This resort is charming. Yes, a little older, so if you are looking for fancy and modern, this is not it. We loved the decor, which seems like it has been updated at some point, very colorful and a bit latin in feel, but also a bit nostaligic-retro-ish, maybe like 60's without seeming that old. Since we love visiting places like Cocoa Beach with that throwback feel, this was a plus for us. We originally booked a standard room with a discount booking agent, but when we arrived we had saved more money and splurged for a balcony on the poolside--and we will do that again for SURE. In fact, this is our new favorite place to visit. We came the week after students went back to school, so the beach was not hugely populated, and we had a lovely, mostly quiet stay. We were looking for escape and rest by the ocean for the first time since the pandemic, so all we needed was clean, affordable, not gross, next to the ocean, able to feel the breezes, and that is what we got!
Note:
They do not clean the rooms every day, but every few days, but they will replace any items you need upon request. We appreciated the eco-friendly aspect of this!
Plusses:
-Affordable
-walking distance to shopping center and various restaurants and bars
-check out the freebee e-cart taxi that will pick you up next to hotel and take you nearly anwhere in St. Pete!
-bus stop/trolley stops next to or across from hotel
-we encountered a margarita special in the restaurant the first day that seems to happen often
-Kitchenette with microwave and refridgerator
-Beach literally right outside. (Non-canopied lounge chairs are free, but chairs with covers will have a charge)
-Beautiful landscaping
Potential downsides-
-Not fancy or modern
-no breakfast provided, though there is a restaurant on property as well as a pool bar that serves food, too
-Not totally sure of the restaurant hours? They often looked closed. We never ate there, as it seemed a bit expensive for what we were interested in getting
We are literally looking for the next opportunity to go back, and this is where we want to stay. There was something so charming about it, and the service was great.
Date of stay: August 2022This resort is charming. Yes, a little older, so if you are looking for fancy and modern, this is not it. We loved the decor, which seems like it has been updated at some point, very colorful and a bit latin in feel, but also a bit nostaligic-retro-ish, maybe like 60's without seeming that old. Since we love visiting places like Cocoa Beach with that throwback feel, this was a plus for us. We originally booked a standard room with a discount booking agent, but when we arrived we had saved more money and splurged for a balcony on the poolside--and we will do that again for SURE. In fact, this is our new favorite place to visit. We came the week after students went back to school, so the beach was not hugely populated, and we had a lovely, mostly quiet stay. We were looking for escape and rest by the ocean for the first time since the pandemic, so all we needed was clean, affordable, not gross, next to the ocean, able to feel the breezes, and that is what we got!
Note:
They do not clean the rooms every day, but every few days, but they will replace any items you need upon request. We appreciated the eco-friendly aspect of this!
Plusses:
-Affordable
-walking distance to shopping center and various restaurants and bars
-check out the freebee e-cart taxi that will pick you up next to hotel and take you nearly anwhere in St. Pete!
-bus stop/trolley stops next to or across from hotel
-we encountered a margarita special in the restaurant the first day that seems to happen often
-Kitchenette with microwave and refridgerator
-Beach literally right outside. (Non-canopied lounge chairs are free, but chairs with covers will have a charge)
-Beautiful landscaping
Potential downsides-
-Not fancy or modern
-no breakfast provided, though there is a restaurant on property as well as a pool bar that serves food, too
-Not totally sure of the restaurant hours? They often looked closed. We never ate there, as it seemed a bit expensive for what we were interested in getting
We are literally looking for the next opportunity to go back, and this is where we want to stay. There was something so charming about it, and the service was great.
Trip type: Travelled as a couple
Value
Location
Service
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Dolphin Beach Resort, responded to this review
Responded Oct 10, 2022
Dear robynh344,
What a lovely review! It is wonderful to see that we exceeded your expectations and you had a fantastic stay here at the Dolphin Beach Resort. We are proud to be your first choice for lodging in St. Pete Beach and hope you find a reason to come back sooner rather than later.
Best,
Devin Frank
General Manager
What a lovely review! It is wonderful to see that we exceeded your expectations and you had a fantastic stay here at the Dolphin Beach Resort. We are proud to be your first choice for lodging in St. Pete Beach and hope you find a reason to come back sooner rather than later.
Best,
Devin Frank
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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daniellS623ZX
1
via mobile
Date of stay: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Dolphin Beach Resort, responded to this reviewResponded October 10, 2022
Dear daniellS623ZX,
We know that travel can be stressful, so the entire staff does their very best to provide welcoming, friendly service to help put our guests at ease. Hosting you was our pleasure, and we are so glad to hear that you enjoyed your stay with us. Please come back soon!
Best,
Devin Frank
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
E1254OGgaryr
11
via mobile
We love this place ! This was our second time there. Our room overlooked the beach. Room was good size and included refrigerator, microwave, coffeemaker, & safe. Food was great from breakfast to dinner ! Incredible sunset views ! We will be going back again !
Date of stay: August 2022
Ask E1254OGgaryr about Dolphin Beach Resort
1 Thank E1254OGgaryr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Dolphin Beach Resort, responded to this reviewResponded September 26, 2022
Dear E1254OGgaryr,
Welcome back! We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our beach location and hotel amenities pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again.
Best,
Devin Frank
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A Tripadvisor Member
Location, amenities, and room were great!! Only 1 problem!!!! We found a couple roaches. Not the end of the world but I did tell the gentleman when I was checking out and he laughed at me and ask we I didn't call the front desk to be moved. Not sure if he thought I was trying to get something for free or not but we were checking out and continuing our travels up the coastline. I was a little taken back by his remark. Also had locked myself out of my room and went to get a key replaced - told the same gentleman my room number and gave him my id and he said my room number didn't match my name. So I stated my room number again and he got loud and said that wasn't what I had told him. Not a friendly guy at all. The other staff members that were there were great.
Date of stay: September 2022
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General Manager, Owner at Dolphin Beach Resort, responded to this reviewResponded September 26, 2022
Dear Guest,
While it is fantastic to hear that you loved the hotel overall, I apologize that you felt you were not treated in a friendly and welcoming manner by every member of our staff. That is not how we want to present ourselves to our guests and your comments will be instrumental in the training and education of our team members. Thank you for staying with us and I hope you will consider coming back.
Best,
Devin Frank
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
IlaJalote
1610
via mobile
Really torn on how to rate this. One one hand private beach ...
great location and reasonably priced rooms. On the other hand horrible horrible service by the staff.
Other than bellboy Haricharan who I must recommend for exceptional service and great attitude other staff were more interested in passing off the work to someone else and coming up with reasons not to help you. Imagine a government office with people passing your file around so as to do minimum work required. Great example of how poor service can ruin the experience of even great locations. Also poorly maintained. Breakfast spread is average. All in all the views and the location is great but the service is extremely poor. Therefore 3 stars
Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Dolphin Beach Resort, responded to this reviewResponded September 22, 2022
Dear llaJalote,
I appreciate you taking the time to write this review. Your feedback is helpful and will be shared with our entire team for immediate improvement. I'm sorry we fell short of providing the high level of service you are accustomed to and deserve with your stay. Your experience is important to us and we hope you'll give us another opportunity soon to make your visit the best it can be.
Sincerely,
Devin Frank
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
X8353AJchelseab
1
Only good thing about this motel is the location and beach.
Otherwise it was the worst experience we had to leave before our trip was over because of roaches. There was also curtains covered in mold, soaked carpet from leaking refrigerator and extremely rude staff.
Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Dolphin Beach Resort, responded to this reviewResponded September 17, 2022
Dear X8353AJchelseab,
I was very sorry to hear that you did not enjoy your stay. We take pest control very seriously. We contract with a third-party vendor for preventative pest control, as well as random inspections provided by the Health Department on a semi-annual basis, to ensure pest control and overall cleanliness standards are maintained. I hope this has restored your faith in us. We appreciate your business and hope you'll choose us again.
Sincerely,
Devin Frank
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC