Feel blessed to have spent 2 blissful weeks at this amazing Resort. No negatives - friendly, helpful staff, immaculately clean accommodation and the most stunning waterside location. Close to shops, bars and restaurants...and Elvis in the lobby, what's not to like!
Thank you for sharing your wonderful experience at Bayview Plaza! We're thrilled to hear that you had a wonderful two weeks with us and that everything met or exceeded your expectations. Our team takes pride in providing friendly and helpful service, maintaining immaculate cleanliness, and ensuring our guests enjoy our stunning waterside location. It's great to know that you appreciated the proximity to shops, bars, and restaurants, adding to the convenience of your stay. And yes, Elvis in the lobby adds a fun and unique touch! We look forward to welcoming you back for more memorable moments at Bayview Plaza.
We stayed in room 721. The online booking was super easy. The office staff was very friendly. The room was very tidy and the canvas art in the room created some fun conversation. Our room was close to a main road & beach but we didn't hear any outside noise inside the room.
The only reason I'm placing this review with 3 stars is because there was mold in the AC unit. Otherwise it's a cute spot.
Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you found our online booking process super easy, and that our office staff provided friendly service. It's also great to know that the room was tidy, and the art added a touch of fun to your stay.
We sincerely apologize for the inconvenience caused by the presence of mold in the AC unit. That is very surprising to hear as we do not typically deal with any issues regarding that. Your health and comfort are of utmost importance to us, and we take this matter seriously. Rest assured, we are investigating this issue promptly to ensure that it is thoroughly resolved.
We hope to have the opportunity to welcome you back in the future and provide you with an experience that exceeds your expectations.
Place is a dump and nothing like the pic. Metal and wood under the canopy, check in was in a room filthy and grungy. False advertising on the web page. HORRIBLE,can't understand the people working there.
We're sorry to hear about your experience and appreciate your feedback. We apologize if your stay didn't meet your expectations. The photos on our website are meant to accurately represent our accommodations, and we do our very best to be very transparent about all aspects of your stay with us. I am somewhat concerned that you may have gotten out property confused with another. As you can tell from the hundreds of other reviews that praise our housekeeping staff, we take cleanliness seriously and are investigating the concerns you've raised. Our team strives to provide excellent service, and we're disappointed to learn that we fell short during your visit. That is not typically feedback that we hear often. We are, more often than not, highly praised for our amazing customer service. We value your input and we would love for you to reach out to us so that we can be sure to look into the issues you mentioned in more detail.
The staff is very helpful and polite. They did everything possible to make a great impression on us.
We loved watching dolphins from our balcony and watching kids catching little fish in the bay.
The patios/deck marina was in view and very pretty lit up at night.
Go have dinner at the Grand Hacienda! best taco dipped in broth and Jims burrito.
Great place to chill, eat and walk around.
Thank you for your lovely review! We're delighted that our staff's helpfulness and politeness made a positive impression on you. It sounds like you had a fantastic time watching dolphins from your balcony and enjoying the sight of kids having fun by the bay. The view of the patios and marina lit up at night must have been truly enchanting. We appreciate your recommendation for dinner at the Grand Hacienda – those dishes sound delicious! It's great to hear that you found our place relaxing, perfect for strolls, and a delightful spot to dine. We hope to welcome you back soon for more enjoyable moments by the bay!
This place is perfect! Is not the fanciest but is perfect!! Went with my husband and had all we needed to have a perfect weekend. We went for a baseball game but had the time to chill by the pool/beach area. Staff was super nice and making sure their guests have what they need! Will be back!
Thank you for your wonderful review! We're delighted to hear that you had a perfect weekend at our place. While we may not be the fanciest, we strive to provide everything you need for a memorable stay. It's fantastic that you enjoyed the pool and beach area, and our staff ensured you had a great experience. We can't wait to welcome you back for another fantastic visit!
