This hotel is incredible. The service is 5 stars, the natural hot spring spa is so cool, and the rooms are beautiful. This was the traditional Japanese hotel I wanted to experience. I cannot recommend this place enough!
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12
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C$973
C$693
Fully refundable before Wed, Jul 31
C$810
Fully refundable before Thu, Aug 1
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C$778
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Breakfast included
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Chang C
Excellent spring water, very good food serving, and unforgettable hospitality in serene and historical environment
Review of Matsuzakaya Honten
Reviewed Nov 6, 2023via mobile
Not far from main Hakone region but in a quiet and rural area lies this historical (started in 17th century) but well-groomed ryokan. It was conveniently located though, just a few minutes’ walk from the local bus stop leaving from Odawara or Yumoto Train Station. The original un-recycled hot spring water has a superb quality (don’t need a skin lotion after bathing), which is augmented by the well-managed care of guests including excellent omakase food and friendly and courteous services by the staff. I was really impressed and thankful that they prepared a small birthday cake for my birthday which was 2 days after the checkout day. This was contrasted with the next ryokan in the same region that didn’t care about my birthday :) I will definitely visit again when I’m in Hakone.
Date of stay: October 2023Room Tip: If you have a luggage full of cloths, don’t bother to carry but leave it in the airport storage...
Trip type: Travelled as a coupleProblem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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A Ryokan is a traditional Japanese accommodation which typically features ‘futon’ (folding mattresses) on ‘tatami’ (straw mat) floors. Many Ryokan are known for their public baths (typically "Onsen" hot springs) and their traditional cuisine. 24/7 front desk service is not guaranteed for this accommodation type.
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A Ryokan is a traditional Japanese accommodation which typically features ‘futon’ (folding mattresses) on ‘tatami’ (straw mat) floors. Many Ryokan are known for their public baths (typically "Onsen" hot springs) and their traditional cuisine. 24/7 front desk service is not guaranteed for this accommodation type.
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A Ryokan is a traditional Japanese accommodation which typically features ‘futon’ (folding mattresses) on ‘tatami’ (straw mat) floors. Many Ryokan are known for their public baths (typically "Onsen" hot springs) and their traditional cuisine. 24/7 front desk service is not guaranteed for this accommodation type.
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A Ryokan is a traditional Japanese accommodation which typically features ‘futon’ (folding mattresses) on ‘tatami’ (straw mat) floors. Many Ryokan are known for their public baths (typically "Onsen" hot springs) and their traditional cuisine. 24/7 front desk service is not guaranteed for this accommodation type.
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A Ryokan is a traditional Japanese accommodation which typically features ‘futon’ (folding mattresses) on ‘tatami’ (straw mat) floors. Many Ryokan are known for their public baths (typically "Onsen" hot springs) and their traditional cuisine. 24/7 front desk service is not guaranteed for this accommodation type.
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Kayden H
127
Room tip: Bring your own food/snacks if you're a picky eater.
Date of stay: October 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guide58428773284
Ginza, Japan
23
via mobile
Wonderful authentic Japanese experience. Felt refreshed and calm. The service, food, room and onsens were brilliant. Great location to be able to jump off and on bus and access other tourist sites in the Hakone area. Overall a great experience to kick off our Japan holiday.
Date of stay: October 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kelvin L
1
Matuzakaya Honten is a ryokan with a long history.
Appon arrival just outside the premise they had someone come greet us.
We were taken to the main lobby rest area where we were brought tea and a small treat.
The service throughout the stay was fantastic.
They have both private (4x) and public onsen (1x for each gender)
They also have a free drink area with juice, water, beer on tap, sake, wine, and some other drinks.
Overall the experience was really relaxing and the service was top notch.
Date of stay: October 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Begoña A
1
I only have good words about this accommodation. It is an authentic ryokan where you will totally disconnect and immerse yourself in Japanese traditions. It has a free drinks service that is very good and the private onsen is wonderful. Highlighting the kindness and professionalism of all the members of the service, I make a special mention to Suman who attended us during dinner and made it an unforgettable experience. In short, everything was great.
Date of stay: October 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Niekjuh91
2
Perfect and relaxing stay, with private onsen.
Very well organised and lovely diner and Japanese breakfast included in the stay.
Recommended to end your trip in Japan to get fully relaxed. Too bad we didn't book another night.
Date of stay: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.