After a flight we arrived here for a one night stopover before heading out to the islands the next day. When we got there it was chaos, lots of people in the foyer. Once we were seen they checked the booking and the staff looked around worried at each other and started speaking Fijian with each other. We awkwardly got escorted to our room with no explanation of how anything worked, where the amenities were or even how to get some water.

The room was ghastly. Hot, run down, dirty, broken furniture, frayed material hung as curtains. The air conditioner didn’t seem to work and wasn’t even on, the TV definitely didn’t work at all, the curtains didn’t cover the whole windows and the fabric let light in. We couldn’t drink the tap water and there wasn’t even a bottle of complimentary water. To top things off, the airport runway way literally over the fence next to our room so we listened to planes taking off and landing all night and smelt plane fuel.

None of us really slept that night and my husband was bitten by bed bugs.

The buffet breakfast included toast with jam, porridge, beans and tuna toasted sandwiches. Tea and coffee sachets also available but no fresh milk.

I’m unsure of what we paid for this hotel as I booked through a third party website months in advance but I know we got ripped off!! We couldn’t get out of there quick enough the next day.

I don't usually write reviews these days unless they are exceptional stays or bad, this was the latter.
This hotel/motel is situated halfway along a road that has only access to the beach at either end and a good 1-kilometer walk (there is a pavement).
The position of the hotel is not its major problem, its downsides are multiple but let's start with its clientele.
We were there for a week and were subject to groups of youngsters partying on five of the seven nights. Not the same group, but many subsequent arrivals of young (mainly girls screaming and shouting until at least 1 am but sometimes 3.30 am. The management has no interest in dealing with the noise, it is totally ignored.

We had a room with a balcony overlooking the tarmac car park. The stairs to reach it were wooden constructed, uneven, in places rotten and of many differing heights. Don't ever try it drunk!

The room was quite dirty, with a television that showed only one program. There was no hot water in the morning and little during the day. the sheets on the bed looked as if they had been torn from a long roll and never hemmed or finished off. These were not changed in the week we stayed and we were offered room service on only 2 occasions. When you lay in bed, there is a view of the many ceiling stains, cobwebs, and rusty fan.

The bathroom was dark a dingy, which was good because we couldn't look too closely at anything.

There is no soundproofing, everything you or next door does is available to you both. Don't even imagine you can prevent the noise from outside

The breakfast was okay, but it is served to you from a couple of Bain Maries. This ranges from baked beans, quarters of omelet, a part of a toasted sandwich, or something similar. There was a self-service drink called orange juice and on two tables were two toasters (only one fully working), a pot of jam with butter, and a pot of butter with jam!

Really think hard before you book this place, it is never worth saving a few dollars. The only positive is the Indian Restaurant next door, well worth a visit and the pool and garden area.

The spa service by Seinimili at Wailoaloa Beach Resort is excellent. Milli is a skilled, caring and hard working therapist. Her skill, cheerful nature and engaging smile while leave you glowing and make your day.