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62nads
Brampton, Canada

Exceptional

Reviewed 1 week ago
Hotel Soho exceeded our expectations. Great location for walking around the city. We took the Aerobus to and from the hotel, with the recommendation of the hotel,so convenient. Our room was comfortable, clean and Breakfast was so delicious, we enjoyed it very much.
Federico at the front desk was professional, friendly and most welcoming. He recommended great restaurants and was very helpful with all of our inquiries. Thank you Federico, you made our stay at Hotel Soho very special.
Date of stay: June 2024
Room Tip: The Areobus to and from the hotel is a great service, very convenient and recommended by the...
Trip type: Travelled as a couple
Value
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Sleep Quality
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Recepció Hotel Soho, Atención al cliente/recepción at Hotel Soho Barcelona, responded to this review
Responded 1 week ago
Dear Guest,

Thank you for your kind review following your recent stay.

It gives us great pleasure to read your feedback and see that you had a marvellous stay.

We at the hotel and at the Soho Hotel Barcelona share a passion for warm, generous hospitality and we work tirelessly to extend all our guests a genuine welcome and service.

We look forward to welcoming you back on many more occasions.

All the best,

Alessio
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (3,167)
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Traveller rating
1,892
1,028
176
48
25
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All reviews urgell metro station great hotel glass wall modern hotel rooftop pool aerobus stop small pool la rambla main road minute walk excellent location stayed here for nights main attractions city break central location tapas gothic quarter
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1 - 6 of 3,169 reviews
Reviewed 2 weeks ago via mobile

We always have a great stay at Soho. The location is fantastic & within walking distance of many tourist sites, restaurants & bars. The Aerobus stops close by. Also within walking distance of the Springsteen concert at the Olympic Stadium which was an added bonus as we didn’t have to worry about transport. The hotel is always spotlessly clean, rooms are comfortable and the staff are super friendly & helpful. A special mention to Frederico on reception who was particularly helpful & welcoming.

Room tip: Aerobús stops close by so easy transfer from airport. Metro stop right outside although many places are within walking distance.
Date of stay: June 2024
Trip type: Travelled as a couple
Thank Ali227
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Recepció Hotel Soho, Atención al cliente/recepción at Hotel Soho Barcelona, responded to this reviewResponded 2 weeks ago

Dear Guest,

What a wonderful review!

We are delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not too distant future.

With kind regards,

Alessio

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Superb hospitality at a great hotel,we’ve just had an excellent few days back at the Soho and can’t fault the place,great rooms and an great breakfast.. sets you up for the day …. Walking distance to city centre and most big attractions but in lovely local neighbourhood just away from hustle n bustle
Would definitely recommend

Room tip: Walk into centre and soak up the city
Date of stay: June 2024
Trip type: Travelled as a couple
Thank 363jackv
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Recepció Hotel Soho, Atención al cliente/recepción at Hotel Soho Barcelona, responded to this reviewResponded 4 weeks ago

Dear Mr. Jack,

We appreciate you sharing your feedback!

We love knowing you had an outstanding stay and that we left a great impression.

It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future.

Kind regards,

Alessio

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Reviewed May 10, 2024

SOHO is in a good location, 15 min walk from la Rambla,the room was clean,but noisy (the streeet); breakfast very average; BUT: terrace closed, pool closed, so this was disapppointing and we were NOT informed in advance (negative point!); receptionist very friendly.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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2  Thank Tomasz K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Recepció Hotel Soho, Atención al cliente/recepción at Hotel Soho Barcelona, responded to this reviewResponded May 18, 2024

Dear Mr. Tomasz,

Thank you for bringing this feedback to our attention.

Unfortunately, during your stay, our terrace was undergoing required maintenance repairs and we have taken advantage of a few days that the pool was closed, and the weather was not the best.

We apologize for the disappointment you experienced and hope to be able to make your next visit much better.

All the best,

Alessio

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 6, 2024 via mobile

Would say it is an ideal hotel for conferences and quick in/out visits but having been to Barcelona multiple times I feel there is a lot better for the price. For the price that it is, I would definitely go to Hotel Rec which is part of the same chain but had non of the negatives I mention below, much more of a couples vibe, way better location etc.

Pros
- Spacious
- Metro right outside (makes a big difference)
- Amazing, lovely and super helpful staff
- Good food spots nearby
Cons
- Very fluctuant hot water access (had two warm showers over the course of 5 days)
- 25 mins walk from ramblas (not bad at all but just get the metro)
- Double bed not actually a double bed, one of those made from two singles

Date of stay: May 2024
Trip type: Travelled as a couple
Thank roberthW7260ZY
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Recepció Hotel Soho, Atención al cliente/recepción at Hotel Soho Barcelona, responded to this reviewResponded May 6, 2024

Dear Mr. Robert,

Thank you for having taken the time to share your feedback following your recent stay with us.

Actually the Hotels in Barcelona need to comply with local regulations codes that specify water pressure limits, for a special drought emergency action plan of the government.

The hot water is working but needs more seconds to arrive from the hotel water deposit to the showers.

Sometimes, these regulations can result in lower water pressure in showers to conserve water or meet specific standards.

We are terribly sorry however to see that your stay has been a less than perfect experience and would like to assure you that your comments have been escalated internally.

Thank you again for taking the time to leave your review and I hope to hear from you soon.

All the best,

Alessio

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Reviewed April 18, 2024 via mobile

All the staff members are very helpful especially Alessio at the reception. Alessio always goes the extra mile such as asking his colleagues to start the breakfast earlier so that we can have our breakfast before our flight. The breakfast starts at 7:30am somewhat late by the standards in hotels elsewhere in the world. We also had good restaurant recommendations from Alessio. The hotel is well located close to a metro station and bus stops. Close by too are numerous good restaurants and cafes and 24 hour supermarkets. Walking distance to Passeig de Garcia, one of the major avenues lined with fashion brand shops.Comfortable rooms.

Date of stay: April 2024
Trip type: Travelled with family
1  Thank Venture19386861715
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Recepció Hotel Soho, Atención al cliente/recepción at Hotel Soho Barcelona, responded to this reviewResponded April 18, 2024

Dear Guest,

I recognized you on the picture😊 and I really appreciate your review as it will assist us in continually enhancing our guest experience.

Your satisfaction is of utmost importance to us, as we are dedicated to providing the highest level of service to our guests.

On behalf of our entire team, we look forward to welcoming your sister and you, back to the SOHO Hotel Barcelona, in the near future.

All the best,

Alessio

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