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All reviews comfort room las ramblas great location rooftop pool nice hotel tea and coffee facilities small pool vending machine a lovely stay decent size metro station would highly recommend this hotel four nights gothic quarter toiletries euros supermarket

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Mary-Ann K

Nova Scotia, Canada

1

Reviewed June 2, 2024

Worst Ever

Our room was the worst! The window opened up to four cement walls, which made the room dark and claustrophobic. The room itself was no bigger than a closet. I know the rooms in Europe are small but this is ridiculous! The double bed fit in the middle of the room, headboard against the far wall with only 2 feet around the three sides. Not even room to put a chair in there. Was NOT worth $950 CAD for two nights. Ripped off royally! The staff to check in were very rude and unfriendly. We asked the rest of our group about their rooms and they all had better rooms than us!! We inquired as to why and they retorted that we didn’t complain!!! Like, WTF?

Date of stay: May 2024

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Dear Mr. Robert,

thank you for your recent stay and your feedback.
We regret to know that your expectations weren't satisfied during your stay and we are sorry inconvenience that we may have caused you during your stay.
Regarding the room size, just to clarify that you booked an ECONOMY room and that is what you had, the same room of your colleagues who booked economy rooms. Some of them had exactly the same room.
The rest who had bigger rooms is because they booked a COMFORT room, that is why the size's difference.
We know the economy rooms are small but the size and conditions are specify in expedia when you book the room.

Thank you,

Leonardo Hotel Barcelona Las ramblas

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Michel d D

Shediac, Canada

408101

Reviewed May 31, 2024 via mobile

Boutique hotel close to everything

Nice boutique hotel, very well situated. Good internet and good breakfast that was included.

The hotel has various size rooms. Ours was a good size, but a few people in our group had very small room. If this happens, go see the front desk - some people were moved to a bigger room. Also, elevators are small - often faster to use steps.

There is a very small rooftop pool with a cool bar. Not a big area, but cozy.

The hotel has a few bars close by, very close to the commercial area and there is a market very close. Lots of food and drink in the vicinity and close to buses and tram.

The only negative is that there are a fair amount of homeless people near by. Nobody bothered us, and i never felt in danger, but it’s good to know.

I would definitely stay here again.

Date of stay: May 2024

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Dear guest,

We are glad to know that you enjoyed your stay and we are very grateful to you for spending your time sharing your experience in TripAdvisor.

Thank you very much!!

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Voyage20862703001

Mirfield, United Kingdom

59

Reviewed May 30, 2024 via mobile

3 night stay at Leonardo.

Just returned from a 3 night stay . We had a comfort room which had a balcony that was a nice surprise. The room was ok with a coffee machine and fridge . The only niggle was that the bathroom floor flooded when you had a shower and the sink got blocked. We didn’t have breakfast so cannot comment on that . The roof top pool bar was good but pricey . The small dip pool was good especially as it was warm when we were there. There is a supermarket opposite to get your drinks if you need . There are lockers to store your luggage when you check out that cost you 2 euros a time .
Don’t forget the city tax you have to pay when you leave .

Room tip: Rooftop bar prices are a bit expensive but it is Barcelona .

Date of stay: May 2024

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear guest,

We are glad to know that you enjoyed your stay and we are very grateful to you for spending your time sharing your experience in TripAdvisor.

Thank you very much!!

Leonardo Hotel Barcelona Las ramblas

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Linda O

Kent

5351

Reviewed May 17, 2024

Perfect hotel for a 3 night stay

The hotel was perfect for a 3 night stay. Upon arrival, our room wasn't quite ready (we were early). The staff directed us to a locker room where for 2 Euros we could store our luggage in a locker room. We then went straight up to the roof top bar where we could sit and have a cocktail/soft drink while we waited. It was sunny but shade was available with nice seating areas. We had a 'comfort room'. This was perfectly adequate for two people. Very clean and modern decor. Bottled water, a bottle of Spanish red wine, apples and a coffee machine with 2 coffee pods were available on arrival. The bathroom was clean, roomy enough and came with toiletries, fresh white towels, a hairdryer and a magnifying make-up mirror. Room service is available. The reception was able to book a taxi for us with ease. We didn't sit in the restaurant, but breakfast, lunch and dinner was available. Room service choices was fine too. The hotel decor was modern. The only complaint is how small the pool was - it looked bigger in the photos. You couldn't swim in it at all! It was more just to sit and cool down in which was disappointing. We would stay again. Although the hotel was 2 minutes walk from La Rambla, it did sometimes feel a little bit of a dingy street/area. We would, however, stay again though.

Date of stay: May 2024

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Dear customer,

Thank you for choosing our establishment for your last stay in Barcelona and for your positive assessment. Your comments about our location, service and quality, are the best reward and encouragement to continue making our guests' stay an unforgettable experience.
Thank you very much!!

Leonardo Hotel Barcelona Las Ramblas

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Leahwinslow

22

Reviewed May 6, 2024

Below average

Some of the reception staff were very unwelcoming and unfriendly which did not make a nice atmosphere.
The rooms are not sound proof, you are able to hear the people either side of you talking, coughing and sneezing. You can also hear every noise in the hallway as there are gaps under the hotel door.
The one good thing about the hotel is the location.

Room tip: If you dont mind hearing the people in the rooms next door ans everything that is happening it the hallway it's a good located hotel.

Date of stay: May 2024

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Dear Leahwinslow,

Thank you for sharing your feedback with us. We apologize for the less than satisfactory experience you had during your stay. It is disheartening to hear that some of our reception staff did not provide the level of warmth and friendliness that we strive for. We will address this issue promptly with our team to ensure that all guests feel welcomed and valued.

Regarding the noise disturbances you experienced in your room, we understand how this can significantly impact your stay. We will look into ways to improve soundproofing in our rooms to enhance the comfort of our guests.

We are pleased to hear that you found our hotel's location favorable. We take pride in our convenient location and are glad it met your expectations.

Your feedback is invaluable to us as we continuously strive to improve our guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved stay.

Warm regards

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