Three night stay before a cruise. Exceptional hotel in a very nice area. Very helpful front desk staff especially Ania. Had breakfast on morning and dinner one evening. Food was first rate and reasonably priced. The only negative was the tv variety had only BBC news in English.
The hotel had decent sized rooms considering this is Europe. Our room was not the cleanest and we were placed right outside the elevator bank, however noise was minimal.
The front desk manager was not the friendliest when we checked out but the trainee certainly made up for it. While the hotel is next to a mall, it’s a few miles from the main attractions.
Dear Guest,
First of all, thank you very much for taking the time to share your experience with us.
We have taken note of your comments and have forwarded them to our General Manager as well as the relevant department heads to prevent this from happening in the future.
We hope to see you again when you next travel to Barcelona.
Sincerely,
AC Diagonal L'Illa Team,
I would give 3 start because of its service provided by staff which was very attentive to each guest + Bathroom amenities + Cleanness.
While the hotel is conveniently located the rooms are basic and lacks place to sit to relax, maybe watch tv or radio a book, would highly suggest to add a couch to the rooms instead of 2 chairs which are really not useful.
Air conditioning displays are not visible so it was much of a choice to either guess the temperature or close the aircon in temptation. Cannot imagine in summer season.
Dear Asahni88,
Thank you very much for taking the time to write about your stay with us.
In our property, we have sofas in most of the rooms. Please, when you return, do not hesitate to let us know that you prefer a room with these features so we can do everything possible to accommodate your request.
Each of our rooms has its own adjustable thermostat where guests can choose how they want to acclimate it to their liking. If you cannot find it, you can contact our 24-hour reception service.
We hope to see you again. Feel free to let me know if there is anything we can do to make your next stay a memorable one.
Best regards,
In a quiet part of the city, 2 miles from Sagrada Familia, the hotel is served by a tram and frequent cabs passing down Diagonal. Away from the tourist zones, we found this neighborhood a great place to decompress after sightseeing.
There are several local restaurants embedded in the neighborhood near the hotel along with a quaint jazz club less than ten minutes away on foot.
An adjoining shopping mall offers an extensive food market experience and a neighboring hotel offers space for a variety of restaurants and cuisines.
The restaurant at the AC is terrific, offering nicely prepared dishes in a quiet atmosphere.
The rooms are spacious and quiet - windows facing Diagonal are triple-glazed, corridors are carpeted, and no sound was heard from adjoining rooms. In fact the mini-bar refrigerator made most of the background sound.
The staff is remarkably friendly and seem to genuinely care about guest command satisfaction. Anna, Uxia, Mar, Andres, Christian were so helpful during our five days in Barcelona.
If you want to stay at a first-rate hotel, away from the crowds and C only ten euros away from the many sights by cab, there’s no place better in Barcelona than AC Diagonal d’Illia.
We are Marriot Bonvoy loyalists (heritage Starwood) and have stayed at hotels at all price levels around the world. We would rate this AC Marriot 5 stars based on value for the money (or points). While the location is not central, it was on a lovely avenue dotted with restaurants and shops. The hotel is actually adjoined to a nice mall if wanting a quick bite or shop. We were upgraded to a nice suite, but our kids regular room was also quite large, clean and new. The dining/bar/breakfast lounge area was very nice with an awesome breakfast. We appreciated the outdoor terrace which did allow smoking. The only negative was that it is in a business district surrounded by accounting firms, IBM, and the like, so the neighborhood is a bit sterile not charming.
