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Mercure
C$339
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SJB

Lovely break, lovely staff, great location

Reviewed Sep 22, 2022via mobile
We have just returned from Nice. The hotel is in a great location about 15-20min taxi ride from the airport. Easy to get around, with only about a 15 min walk to to Sea/Restaurants and shops are on your doorstep. There is also a tram if you don’t want to walk.

The hotel was good, clean and the staff were fantastic, they were all so friendly. Breakfast was good and the rooftop bar is nice in the evenings for pre-dinner drinks and to watch the sun go down.

I would like to say how impressed we were with one particular staff member, Ersin Akar. He was there when we checked in. He arranged a lovely room for us as there was a discrepancy with our booking. It had great city views. Every time Ersin saw us he would check we were ok and nothing was too much trouble. It was my birthday during our stay and as a surprise he had arranged for our room to be specially decorated with swans, hearts and balloons. Thank you Ersin, we really appreciate your thoughtfulness and kindness, I’m sure we will return. We have been fortunate enough to visit a few cities in Europe and we are great believer’s in the little things. Ersin got it so right, we wish there were more Ersin’s in this world! He is a real asset to the hotel and an absolute gentleman. Thank you for a lovely stay!
Date of stay: September 2022
Trip type: Travelled as a couple
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Thierry DOUET, Autre at Mercure Nice Centre Notre Dame, responded to this review
Responded Oct 4, 2022
Dear guests,

It is always a pleasure to receive positive feedback after your stay at Mercure Nice Centre Notre Dame,
I will share your comments with our team and for sur with Ergin! This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit in Nice will be as pleasant as the previous one.

Sincerely,

Thierry Douet
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews rooftop pool train station old town city centre hotel privilege room paper cups avenue jean the main shopping street good size mini fridge min walk an upgrade reception staff convenient location location is excellent double room long weekend
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Reviewed September 9, 2022

Perfectly located for time spent in the cote d'azur. An easy tram ride from the airport and turn right out of the hotel, right again and the railway station is a 5 min walk for places of interest in the area. Warning-there are usually queues for the train ticket machines which are not initially easy to navigate. Also pick pockets are at the station and on the platforms so take care.
The rooms are air conditioned, clean and comfortable and what a treat to have fresh bedding and towels (albeit rather thin) every day. The mini fridge is very useful. The roof top bar is great for the views. There is a selection of snacks and drinks. The pool is an adequate size but too cold for us in the evening. Pool towels are available.
Breakfast is freshly prepared and buffet style with a large selection.
Staff are helpful and obliging.
Be aware that when you offer a credit card at the start of your stay, 50 euros a day are registered for spending at the hotel. This wasn't explained to us. Obviously refunds are given if this amount isn't used.
We would recommend this hotel.

Date of stay: September 2022
Trip type: Travelled as a couple
Thank Danboobyer30
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thierry DOUET, Autre at Mercure Nice Centre Notre Dame, responded to this reviewResponded September 16, 2022

Dear guest,

We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre-Dame.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement.

Thank you again for sharing your experience, and we hope to see you soon in beautiful Nice!

Sincerely,

Thierry Douet
General Manager!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 30, 2022 via mobile

This is the second time staying at this hotel and it didn’t disappoint us at all. The hotel is only 20 minutes on the tram from Nice airport and is perfectly located for all nice has to offer. The rooms are well equipped with a fridge, ( great for storing snacks and drinks from the local monoprix), hairdryer and there is even an ironing room available should you need it. The pool and sky lounge offer great views, excellent service and tasty food and drinks. Pool towels are also available daily for hotel guests. All staff at the hotel are helpful and friendly. We will definitely be returning again. Top tip- visit the Lebanese restaurant ‘Le Socrate’- opposite the hotel, down the side of the church- very, very good food!

Date of stay: August 2022
Trip type: Travelled as a couple
Thank LaurenW189
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thierry DOUET, Autre at Mercure Nice Centre Notre Dame, responded to this reviewResponded September 1, 2022

Dear Lauren,

We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre-Dame. It is always a pleasure to receive positive feedback. I will share your comments with our team.

Thank you again foryour loyalty and for sharing your experience, and we hope your next visit will be another very pleasant one.

Sincerely,

Thierry Douet General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 29, 2022 via mobile

Really nice, clean and cool center, very nice and informative person working there, made us truly feel welcome. Thanks for the coupons and suggestions we're right on the mark, for most places. Park was lovely, enjoyed walking around. Nice way to spend a summer afternoon

Date of stay: August 2022
Trip type: Travelled as a couple
Thank HennessyBFF
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thierry DOUET, Autre at Mercure Nice Centre Notre Dame, responded to this reviewResponded September 1, 2022

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre-Dame. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit in Nice will be as pleasant as the previous one.
Looking forward to see you very soon,
Sincerely,
Thierry Douet General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 10, 2022

We had an excellent week long stay in this hotel. The location was ideal, an easy walk to the train and tram stations, the front/beach, and the old town. Everything was so accessible.

On arrival, we were told we were to be upgraded rooms which was an added bonus. The room was very comfortable and the bathroom had good space. The view over the mountain was lovely! There was someone on reception 24 hours. All the staff were welcoming and accommodating.

The breakfast was good and had lots of choices. However, we would have loved if the fresh watermelon was available on every morning of our stay.

The hotel also benefits from having a rooftop pool. This was a lovely space to relax in the sun. There was a selection of loungers and chairs but it did get busy at times.

In addition, the hotel rooftop bar was a must visit too! The views were amazing and the service was great. The drinks were reasonably priced too. At the weekend there is also live music/dj playing which adds to the atmosphere.

On the whole, we were absolutely thrilled with our stay and would recommend!

Date of stay: July 2022
    • Location
    • Rooms
    • Service
Thank Catherine H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thierry DOUET, Autre at Mercure Nice Centre Notre Dame, responded to this reviewResponded August 10, 2022

Dear guest We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre-Dame.

It is always a pleasure to receive positive feedback. I will share your comments with our team, especially our rooftop cocktail masters ! I am sure that this feedback will serve as an encouragement all to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Thierry Douet
Directeur Général

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 5, 2022

Date of stay: July 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thierry DOUET, Autre at Mercure Nice Centre Notre Dame, responded to this reviewResponded August 10, 2022

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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