Stayed here for a week at the end of October. The hotel is in a lovely position at the very end of the Gap which makes it quiet. The staff were all very friendly and helpful. The rooms were cleaned daily with towels replaced when necessary. The new pool in the garden was lovely. The staff in the restaurant were very accommodating and looked after us well.
Negatives - the main pool area needed a good tidy up, there were glasses around the pool wall that were there all week. All of the sunbeds need replacing as most were damaged.
Monday 30th Oct the garden pool was closed for a private party, we went to sit by it and were told we couldn’t.
The room next to us 121 was used for the children who were running riot in there when it rained, trying to enter our room thru the connecting door and generally screaming and shouting while we were trying to rest before going out for the evening. Firmly believe they should have not had a room used like this next to paying guests. The adult supervision was non existent!
The next day, Tuesday, at the same time the hotel staff turned up to clean up from the party the day before, once again the noise was so loud from shouting staff, scraping of chairs and tables, no regard for us in adjoining room, we really couldn’t believe the noise two days in a row.
Overall the hotel needs bringing up to the same standards as others in the area. Enjoyed our week but wouldn’t choose this hotel again unless it was updated.