this place was GREAT. From the time we walked in for check in until the time we departed, it was nothing but professional. Check in was great. Lynn at the front desk was nothing but accommodating, friendly, funny & professional. the rooms were clean, beds were comfortable. There were hockey teams staying that were in a tournament, so at times it did get a little loud. But kids are kids. the breakfast was really good. again with the hockey teams staying it was busy in the breakfast area but the hotel cannot control that so I will not take points away for that. this is a business and the more people there the better for them. However with all the people staying and as busy as it was. I would most defiantly stay there again. Lynn and her staff are great, so thanks again form your hospitality.

I traveled from North Bay to Barrie on September 29th, then to Toronto for training purposes on the 30th of September, and then back to Barrie on October 1 before returning home to North Bay on Monday, October 2nd. A friend in Barrie prepaid my two nights' stays at this hotel; Friday, September 29/30, and Sunday, October 1/2 as a gift. There was no problem on the Friday night stay, all was fairly smooth. When I returned to the hotel on Sunday evening, October 1, the young man working the desk said that he was not aware that the room was prepaid, there were no notes on file and that if I wanted to stay I would have to pay for the room plus the $50 deposit; on my VISA, if you please: with no other option, I paid. After two emails, one to the corporate office and one directly to the hotel itself, I have yet to receive an acknowledgment of the error or a refund for my VISA. As a senior, every penny counts and I am astonished that a hotel chain of this caliber would not pick up on the double payment for one room when posting on the 3rd. So, it has been two months since this occurred and there is no resolution in sight.

Rooms have been updated .Stayed 2 nights Room was clean everything worked.Bed comfy.
Front desk good.All staff friendly.Breakfast good for a hotel some hot food.
Construction out front not a big deal. easy access to the 400.Would recommend. Would stay again