Stayed just one night
1 st room
Carpet not vacuumed
Ac unit pop spilled all over
Bedding not changed this is why we changed rooms
2 Nd room
Dusty , cob webs
Didn’t complain this time
Ac filter gross
Carpet was not vacuumed just used a broom
Check out the picture in room 221
Never again
Front desk lady was nice though
Waste of 200.00

After being assured our room was sanitized and ready for our visit we discovered that the bedding on both beds had not been changed but rather just remade. When we took off the small foot throw at the end of the beds we found what appeared to be poop stains on one of the beds. Both beds had stains and the bedding and all pillows in both beds had a mass of short black hairs spread all over. We complained and the lovely lady cleaners came and changed the bedding with a mass of apologies as they were shocked what they saw. Apparently the ‘bed cleaner’ had not done his job. Shameful and irresponsible. A shout out to the lady cleaners and Alaina at the front office - all three were outstanding.

With our concern of a dirty room, we used our own sanitizer wipes to clean the room. We also found what appeared to be pubic hairs in the sink. There is absolutely no reason that a $200 a night room can’t be properly cleaned.

Additionally the next morning we heard a sprinkler running and when we looked outside the parking lot was flooded with water was running onto the road. We tried to get ahold of hotel staff but none were available via phone or office. Finally we found a turn off toggle to stop the hose and flooding.

We asked the hotel to reimburse us some of our costs and they offered $50 not to write this and other reviews. We said $100 would be acceptable but we received no response.

I will for the sake of other traveller’s health be sending a copy of this review to the health authorities responsible for ensuring proper cleaning measures for travellers.