Issues were address and rectified once a supervisor/manager was involved. Usually a fantastic stay, this time fell short but I will still be returning as this is my favourite place in Banff for reasonable price.
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a_philosopher
Edmonton, CanadaExcellent value for a hotel with a stunning view!
Review of The Juniper Hotel
Reviewed Nov 4, 2021
We frequent high-end hotels like the Fairmont in Banff, Lake Louise and Jasper while in the Rockies. That being said, a nice room with a view should not have to cost a small fortune. I discovered the Juniper Hotel which has a wonderful view of Rundle Mountain and Vermilion Lake. 5 minutes drive to the Banff townsite, you have no disadvantage staying here (just north of the Trans-Canada Highway).
If you book one of the nicer rooms (on the 2nd floor), be prepared that there is no elevator to haul your luggage upstairs. This is my only criticism of the hotel (lack of an elevator). They have a restaurant on site which I have never tried, but it does look like a good place.
They also have a loyalty discount for repeat clients who book directly through them via the phone. Best recent promotion was a 5-day stay for a stunning price (the hotel was trying to encourage people to come for a "work-cation" and stay in the beautiful Rockies if you could work remotely). Very clever. Would like to take advantage of it, but unable to at this time!
A great option for people who want to have some money to enjoy their time out in Banff... not blow it all on the hotel accommodations only!
Date of stay: November 2021If you book one of the nicer rooms (on the 2nd floor), be prepared that there is no elevator to haul your luggage upstairs. This is my only criticism of the hotel (lack of an elevator). They have a restaurant on site which I have never tried, but it does look like a good place.
They also have a loyalty discount for repeat clients who book directly through them via the phone. Best recent promotion was a 5-day stay for a stunning price (the hotel was trying to encourage people to come for a "work-cation" and stay in the beautiful Rockies if you could work remotely). Very clever. Would like to take advantage of it, but unable to at this time!
A great option for people who want to have some money to enjoy their time out in Banff... not blow it all on the hotel accommodations only!
Room Tip: Get a room on the second floor. The deluxe king rooms are best.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Juniper Hotel Juniper Hotel, General Manager at The Juniper Hotel, responded to this review
Responded Dec 1, 2021
Thanks so much for sharing your experience at The Juniper. Our 'Work in the Wild' promotion is available for midweek stays from now until April 30 (blackout over the holidays); so hopefully you are able to come back and stay with us on this special before the end of the season. Thank you!
Christy - Sales Manager
Christy - Sales Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mirandacurrey
Edmonton, Canada
1
Date of stay: October 2021
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Juniper Hotel Juniper Hotel, General Manager at The Juniper Hotel, responded to this reviewResponded October 27, 2021
Thank you so much for giving us a chance to fix the issues that occured during your stay; we truly appreciate being given the opportunity. Look forward to seeing you again ~
Sincerely
Christy - Sales Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
pianista07
1
Good hotel but there is no elevators and we have to carry our suitcases up the stairs. We are happy with the room with good view of the mountains. And bistro restaurant gave good service and good food.
Date of stay: October 2021
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Juniper Hotel Juniper Hotel, General Manager at The Juniper Hotel, responded to this reviewResponded October 27, 2021
I'm happy to see that you enjoyed the mountain views from your guestroom and your time in our Bistro. Thanks for choosing The Juniper!
Sincerely,
Christy - Sales Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
chelseadawnbrown
Calgary, Canada
1
This cute place came by recommendation from 2 people I know. Tucked away but still very close to dt Banff. I loved all the artwork on display. Wish I could have spent more time there. Will return for sure!
Date of stay: October 2021
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Juniper Hotel Juniper Hotel, General Manager at The Juniper Hotel, responded to this reviewResponded October 27, 2021
Our location at the base of Mount Norquay and just 2km from downtown Banff definitely gives off a hidden gem feel; I'm so glad you enjoyed! Thank you ~
Christy - Sales Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
marionwestoll
Calgary, Canada
1
love this place. Love the views. Love the whole property. Love the decor. The staff is so welcoming to my dog. My dog was very relaxed there . When we drove up to the property my dog was just thrilled to be there. The room is very comfortable and quiet. The sun warms up the room perfectly and fills the room to with natural light. It is so comfortable to sit on the patio and watch the elk roam by .
Date of stay: October 2021
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Juniper Hotel Juniper Hotel, General Manager at The Juniper Hotel, responded to this reviewResponded October 27, 2021
Marion - I am SO happy to read your review; thank you for taking the time to share your experience. We hope to see you and your pup back here soon :)
All the best,
Christy - Sales Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
AJSG060410
London, United Kingdom
2641
via mobile
This is a decent hotel that is well located. The staff is friendly and the breakfast is very good. We were here for 3 nights and thoroughly enjoyed our stay. Jason at the front desk was really friendly and Bridget in the restaurant was wonderful. Thanks for a wonderful stay.
Room tip: There is parking available and WiFi.
Date of stay: October 2021
Ask AJSG060410 about The Juniper Hotel
1 Thank AJSG060410
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Juniper Hotel Juniper Hotel, General Manager at The Juniper Hotel, responded to this reviewResponded October 27, 2021
Thank you for telling your Juniper Hotel & Bistro story; we appreciate it! Hope to see you again ~
Christy - Sales Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC