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GuyFromCalgary
Calgary, Canada

Great Reno with one caveat

Reviewed Mar 3, 2024via mobile
We’ve been coming quite a few times over the years, though it had been a while because of the pandemic. They’ve done a really exemplary job on the renos on the main building.

The pool with the incredible view of Mt Rundle is great for the kids, though it’s waaaay overdue for a refurbishment and probably the only thing that makes me think this is more of a 3-star review. Prepare yourself for a retro 70s feel with loose and missing tiles. Shame it’s been overlooked.
Date of stay: March 2024
Trip type: Travelled with family
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6 - 11 of 1,496 reviews
Reviewed February 24, 2024 via mobile

Stayed in one of the Superior Suite rooms. Very spacious and clean. Liked the kitchenette. Overall great value. It’s a bit further from downtown but the bus stops right at the front of the hotel so easy access to get to downtown and bus ride was free with a ticket from the hotel.

Date of stay: February 2024
Trip type: Travelled with family
Thank MSEW2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 11, 2024

Superior Suite Queen was spacious, quiet, clean with nice grounds close to town. However we brought meals for our three night stay and the 2 burner flat top stove only works for 14 cm pots or smaller. We could not get stove to work with larger pots and new maintenance said stove broken and we had to move into another room only to finally have check in girl explain problem, and why do they provide several oversize pans that will not work on stove!? Then on our third and final night of stay we could not get room keys to work even after being rekeyed, maintenance said lock was dead and eventually got master key to let us in. Luckily we were not leaving again that night since we had no keys. We would possibly consider staying there again since nice room at reasonable price and hopefully our unfortunate issues were isolated and rectified.

Room tip: Be aware of only small pots work on stove, not larger pans provided.
Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank skiingvt2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 30, 2024

Delapidated building we had to move from as the door did not shut. Renovations began on next door building early without any warning. Lack of hospitality across the staff. All in all a disappointment and it took our tour operator to help us out.

Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank 2cheetahs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 28, 2024

Decent resort, but somewhat expensive.
Great forest view from the back deck.
The kitchen had very limited plug ins (one) so was awkward when cooking.
The sauna is a dry sauna. The steam room was not working, nor was the hot tub.
The pool is in a separate building from the sauna, which is extremely inconvenient.
Lots of work being done outside (equipment throughout) so the parking lot is super congested.
Staff were friendly and efficient.

Date of stay: January 2024
Trip type: Travelled with family
Thank LyCkr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 13, 2024

Comfortable beds, clean rooms and staff were very helpful. Amazing views just a short walk away. Only down side was the pool, I don’t think it is used in the winter because you need to leave the building you are staying in and walk outside to the main office. And the pool looked really small, even for smaller kids. Everything else was awesome

Room tip: Get a lodge
Date of stay: January 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Phil G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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