We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book now! This hotel is likely to sell out soon.
Vio.com
C$704
Skyscanner.com
C$793
Agoda.com
C$758
No booking fees
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
kaaaat17
Calgary, Canada

amazing stay!

Reviewed Aug 23, 2023
stayed with my boyfriend for two nights and had high expectations going in, but the hotel surpassed my expectations honestly. the location is right on the strip and so close to everything, it was just a few minute walk from all of the places we wanted to go to. affordable yet really good quality service and the room was really nice (they even had little makeup remover wipes set out in the bathroom!!) the food at the brazen was yummy too. i would absolutely stay at this hotel again and had a wonderful experience in banff
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with this hotel
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nearby Hotels
C$804
  • Hotels.com
    C$829
  • Vio.com
    C$700
  • Expedia.com
    C$828
0.5 km from Mount Royal Hotel
Free Wifi
Free parking
C$799
  • Expedia.com
    C$798
  • travelup.com
    C$787
  • Hotels.com
    C$799
2.8 km from Mount Royal Hotel
Free Wifi
Pool
The Fox Hotel and Suites Exterior Winter
C$699
Fully refundable
No prepayment needed
Get rewarded with One Key
  • Expedia.com
    C$698
  • Vio.com
    C$575
  • Booking.com
    C$650
0.9 km from Mount Royal Hotel
Free Wifi
Free parking
C$520
  • Expedia.com
    C$549
  • Vio.com
    C$471
  • Hotels.com
    C$549
1.7 km from Mount Royal Hotel
Free Wifi
Restaurant
C$965
C$459
  • Tripadvisor
    C$459
  • StayForLong
  • Vio.com
    C$937
1.6 km from Mount Royal Hotel
Free Wifi
Free parking
C$640
  • Hotels.com
    C$699
  • Skyscanner.com
    C$549
  • Expedia.com
    C$698
3.6 km from Mount Royal Hotel
Free Wifi
Free parking
C$490
Fully refundable
  • Expedia.com
    C$491
  • Skyscanner.com
    C$469
  • Hotels.com
    C$490
20.4 km from Mount Royal Hotel
Free parking
Restaurant
C$620
C$355
No prepayment needed
  • Hotels.com
    C$620
  • Expedia.com
    C$619
  • Vio.com
    C$355
18.4 km from Mount Royal Hotel
Free Wifi
Free parking
C$1,419
  • Hotels.com
    C$1,419
  • Skyscanner.com
    C$1,397
  • travelup.com
    C$1,732
1.5 km from Mount Royal Hotel
Pool
Restaurant
View more hotels in Banff
Reviews (1,347)
Filter reviews
1,347 results
Traveller rating
801
359
112
42
33
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
801
359
112
42
33
Show reviews that mention
All reviews great location hot tub tony romas rooftop lounge nespresso machine banff avenue middle of town central location recommend this hotel great stay restaurants and shops within walking distance the main street ski trip would stay again visiting banff enjoyed our stay
Selected filters
Filter
Updating list...
165 - 170 of 1,347 reviews
Reviewed August 22, 2023

The location is why you stay here. They had us in a room way in the back with a view of the roof. They seem to cater to bus tours so I think we were not high on their list. The room was clean but small.

Date of stay: August 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Frank W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pursuit Banff Jasper Collection, Guest Services / Front Office at Mount Royal Hotel, responded to this reviewResponded August 25, 2023

Dear frankward777,

Thank you for your review, We are glad you had a good stay and we're sorry you felt you were not high on your list with the room allocation. We do have different room categories and assign rooms according to what was booked. We can always recommend booking the centennial rooms as they are slightly larger than the heritage rooms.
We look forward to another opportunity of welcoming you back to the hotel in the future!

Kind Regards,
Anthonette | Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 21, 2023

Great location in the heart of downtown Banff. So easy to bounce out to the shops and restaurants and back to the hotel. The best ice cream shop in town right next to the front door. The staff was very friendly and helpful.

Date of stay: August 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank tsill608007
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pursuit Banff Jasper Collection, Guest Services / Front Office at Mount Royal Hotel, responded to this reviewResponded August 25, 2023

Dear tsill608007,

Thank You for your wonderful review. We are glad you had a great stay with us! We look forward to welcoming you back!

Kind Regards,
Anthonette | Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 19, 2023

We had a wonderful experience staying at Mount Royal Hotel in Banff, Canada. The staff was incredibly friendly and attentive, making me feel right at home. The hotel's location was perfect – right in the heart of Banff with breathtaking views of the surrounding mountains. The rooms were comfortable and well-maintained, providing a cozy retreat after a day of exploring. I particularly enjoyed the delicious dining options the hotel had to offer, which showcased local cuisine. Overall, our stay at Mount Royal Hotel was memorable and I would highly recommend it to anyone visiting Banff.

Date of stay: August 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank janelindley76
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pursuit Banff Jasper Collection, Guest Services / Front Office at Mount Royal Hotel, responded to this reviewResponded August 20, 2023

Thank You for your review and recommendation janelindley76! We are pleased you had a wonderful stay with us and we look forward to welcoming you back to the hotel in the future!

Kind Regards,
Anthonette| Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 18, 2023

Very good hotel in the centre of Banff with private free parking. recently renovated rooms that were quiet and had good beds. Nice restaurant as well, relaxed atmosphere and music, also enjoyed the terrace for a drink. Really had an excellent stay here.

Date of stay: August 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Felice A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pursuit Banff Jasper Collection, Guest Services / Front Office at Mount Royal Hotel, responded to this reviewResponded August 20, 2023

Thank You for your review Felicia2013. We are happy you had a great stay with us and we look forward to welcoming you back!

Kind Regards,
Anthonette | Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 18, 2023 via mobile

This is a bigger hotel than it looks from the outside and is a little dated in decor, our room was at the end of a series of corridors some way from reception but easily accessed from the lifts.
We had to wait a while for our room to be ready but we’re able to secure our bags and have a wander around the town, on return the check in was very smooth and friendly although their policy was to take 200 dollars straight out of your debit card for any possible expenses or damage, two weeks on and I haven’t had it back yet, nice little earner me thinks.
The room was box shaped but of a good size, the walls and doors were painted in drab colours and together with the wood furniture, made the room look dark, it would seriously benefit from more overhead lighting , particularly when trying to operate the kettle which was wired up inside the wardrobe, new one on me that one, although there was also a coffee machine sensibly paced on a table.
The bathroom was also of a good size with a shower that worked well, as did the air conditioning which was never too noisy.
As well as the reception staff I have to give mention to the guys situated opposite the reception called open top touring, they went out of their way to help me with a booking I had “mis managed “ that had nothing to do with them, they were able to resolve my problem and saved me a lot of further tongue lashing from my other half 🤣
The hotel is slap bang in the middle of Banff Main Street with easy access to all the outlets, it also serves as a pick up point for many of the tours so all in all a great place to stay in Banff

Date of stay: August 2023
Trip type: Travelled as a couple
1  Thank scorcheo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pursuit Banff Jasper Collection, Guest Services / Front Office at Mount Royal Hotel, responded to this reviewResponded August 20, 2023

Dear scorcheo,

Thank you for your review. We are glad you had a nice stay with us and our Open Top agents were able to help you with your concern. They'll be happy to know their efforts are noticed! As well, if you can email or call us regarding your debit deposit that wasn't returned yet please. Per policy, DEBIT holds are returned right away on check out since we need your physical card to facilitate the refund so you have to pass by the desk before you leave the hotel. It's a different transaction with Credit card hold that takes 2-5 business days for the hold to disappear in your statement. It is very unusual that debit holds take longer than 5 days to be returned. We'll definitely look into what happened once we get your booking details.
We hope you had lovely memories touring our beautiful town!

Kind Regards,
Anthonette| Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews