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3 people are viewing this hotel
Booking.com
C$190
Fully refundable before Sat, Aug 3
Official Hotel
C$257
Skyscanner.com
C$164
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Ana L

Everything is relative

Reviewed Dec 3, 2023via mobile
Listen , I’ve read thru all the reviews and quite frankly , some of the low scoring ones aren’t really fair . I’ve been coming to GC for about a decade now . I’m titanium with Marriott / Ritz ., stayed both places more than once
I’ve stayed at Kimpton, Westin, the condos at Caribbean Club ..etc .
All of those places have had room issues at more than double the cost to stay , Ritz quadruple the cost per night.
Staff issues run the gamut , as I could give you instances in all of those aforementioned places, with staff so out of touch and out of line , they should have been fired on the spot .
The beach on 7 mile has very few spots to date , that are glistening and inviting like in the day . Recent storms and erosion have altered it in many stretches , so it’s not exactly stellar .
The GC and HI are what they are . They don’t advertise as high end nor do they compete for that market segment .
The rooms and 2 bedroom villas in both places are adequate, and the staff , minus a rogue employee , work with the amenities and property at large .
3 star properties , give you just that , occasionally above that in service and view .
I chose to stay at both because I don’t care about jumping in the ocean or the need for Ferragamo toiletries , down pillows and Frette bedding .
That’s not why I select these properties . I’m fortunate to be able to include nice things in my daily life so coming to GC is about the chill , vibe and the people I’ve come to know .
There is a simple shuttle to get you onto the beach , plenty of beautiful views and the bar and restaurant are fun and equal to a good Neighborhood hang out .
If your soending un
Date of stay: December 2023
Trip type: Travelled with friends
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Guest Services, Guest Services / Front Office at The Grand Caymanian Resort, responded to this review
Responded Dec 19, 2023
Hi D5747RIanal, Thank you for choosing the Grand Caymanian Resort for your recent Grand Cayman getaway, it was a pleasure to have you here. We appreciate your feedback and would love to welcome you back!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed December 2, 2023

The suite was very clean. The staff accommodating and couldn’t do enough for you. The front desk was efficient and friendly. The Driftwood restaurant had a great wait staff and the food was excellent. The bartender is an awesome guy!

Room tip: Enjoy!
Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Nary M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services, Guest Services / Front Office at The Grand Caymanian Resort, responded to this reviewResponded December 19, 2023

We are so glad you gave our resort a try for your recent trip to Grand Cayman. It was wonderful to hear that our staff stood out and provided excellent service. We look forward to welcome you back, 74narym

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 29, 2023

Perfect location right on the beach. The resort was very well maintained and the staff was extremely courteus and friendly. You can tell they care about their jobs and the resort. They even have a sweet and very gentle Havenese dog that will greet you when you come into the giftshop. The Grand Caymian Resort is a great value for the money. I can't say enough good things about it.

Date of stay: November 2023
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank tsa-myers
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services, Guest Services / Front Office at The Grand Caymanian Resort, responded to this reviewResponded December 19, 2023

Thank you for the five bubble review tsa-myers! We're so glad you enjoyed your stay with us and hope to welcome you again soon!

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Reviewed November 29, 2023

We are timeshare owners at this property (we will soon be selling it) and were treated horribly. We were put in a unit that had the art work off the wall, the shower handle broke off the wall, dirty chairs, crumbs in the sofa bed that was so uncomfortable to sleep on, construction items stored right outside the patio, poorly equipped kitchen, dirty floors when we checked in, beach/pool towels that were the size of a hand towel, rude check in staff, rude restaurant staff, rust in the room, I can go on and on. Do not stay here, spend the extra money and upgrade your vacation to better resort.

Date of stay: November 2023
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank kstolo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 29, 2023

It was okay but customer service from this one front desk agent was horrible, Renoir was his name i believe. He ruined my birthday least to say

Everyone else was great but he needs help, alot of it too.

Date of stay: November 2023
Trip type: Travelled as a couple
Review collected in partnership with this hotel
1  Thank CaymanianGirl345
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services, Guest Services / Front Office at The Grand Caymanian Resort, responded to this reviewResponded December 19, 2023

Hi CaymanianGirl345, I am sorry to learn about the issues encountered during your birthday staycation. I have alerted the hotel management regarding your comments, as a reference for the improvement of the services offered. I am positive that the measures that will be taken will avoid similar issues from reoccurring in the future. We hope you choose us again.

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Reviewed September 25, 2023

I highly recommend staying at this resort if you're looking for a serene, peaceful stay. I'm not sure if the hotel was quiet because we came during an off season or if it's like that all the time, but it wasn't crowded at all and the beach and pool area had a few people each day. I would suggest renting a car if you stay here because the resort is not located on seven mile beach but it's a pretty quick drive away. The room is decent, like an average hotel room and the front desk is accommodating; we were able to check in a bit early and also ask for a late check out. We had a few drinks at the hotel restaurant but didn't get to try the food. Overall, we enjoyed our stay here.

Date of stay: August 2023
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Marshilene J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services, Guest Services / Front Office at The Grand Caymanian Resort, responded to this reviewResponded October 5, 2023

Thank you for the five bubble review marshilenej! We're so glad you enjoyed your stay with us and hope to welcome you again soon!

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