Inn At Big White Hotel
5340 Big White Rd, Big White, British Columbia V1P 1P3 Canada
Full view
View all photos(42)42
Room & Suite (3)
Dining (1)
View prices for your travel dates
Did you already book this hotel?
About
3.5
#2 of 3 hotels in Big WhiteLocation
Cleanliness
Service
Value
Situated in the heart of the village centre, the Inn at Big White features excellent resort amenity access. Set amidst the spectacular Monashee Mountains, this 100-unit property offers a relaxing atmosphere. After a great day on the slopes, skiers and boarders love to relax and enjoy the breathtaking views from the comfort of their room. Each hotel room has its own Galley Kitchen which includes an induction cooker, mini-refrigerator, microwave and sink. Dishes, cookware and utensils are included.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Meeting rooms
Non-smoking hotel
Hot bath
Outdoor pool
Heated pool
Room features
Room service
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Great View
Location
5340 Big White Rd, Big White, British Columbia V1P 1P3 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 54 out of 100
54
29 Restaurants
within 1 kilometer
108Reviews6Q+A27Room tips
Reviews
Traveller rating
- 29
- 41
- 22
- 12
- 4
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
My husband and I, and our little dog stayed for four nights on a ski package and found the place to be perfectly suited to meet all our needs at good value. We would definitely stay there again. Comfy bed, super handy kitchenette, south view was nice. Gas fireplace adds a bit of ambiance too. Great Irish pub and really nice hotel staff. Ski lockers well organized and handy. Loved that we had the option to have our wonderful pup on our ski trip with us for a reasonable surcharge. Hotel finishings dated but in decent shape and I think this helps to keep the hotel good value. The fact that the bed frames and kitchenettes are all made of custom pine makes it feel fitted to the ski village. As long as you don’t mind a short walk over to the lifts with your gear this place is a perfect spot. Very short walk into heart of village (across one street). Thanks!
Read more
Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Central Reservations, Owner at Inn At Big White Hotel
Responded Feb 28, 2020
Hi Kastlevictoria, Thank you for taking the time to leave such a lovely detailed review. We are pleased to hear that you enjoyed your stay with us! Please come back anytime and bring the pup with you of course! I will pass all the lovely feedback onto our team! Kind regards, Inn at Big White Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked the room, checked in. Upon checkout got stiffed with additional $74.00 + $11.84 in taxes for "Service Fees", which I presumed was to pay for the housekeeper the next day, which I've always seen as included in the room rate, and I was not made aware of at time of booking. Ground level room, could immediately smell exhaust fumes from parkade below when I walked in to room, so that explained why bathroom fan was running when I walked in. Also being above uninsulated parkade, tile floor stayed very cold. the front desk staff wearing winter wear in the plexiglass-bubble should have been a sign of the cold to come. They have a pub, which I presume the un-uniformed younger people reading their phones at the customer side of the bar were the staff, even though there was no-one behind the bar. The dining area was closed for the duration of the stay, they served no breakfast, and You have to hike up to the village for eats. before the pub opens. Plain jane room, the fireplace doesn't give off much heat, half of the ceiling lights were out. Bed was actually a low lying murphy bed, even though the room was huge enough to put a proper bed in there. Better to spend half the money and stay in Kelowna and just drive up.
Read more
Date of stay: December 2022Trip type: Travelled solo
Value
Location
Service
Room Tip: Stay in Kelowna, and just drive up.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The bachelor units are better for 2 people. A family of 4 would work with the Murphy bed but it means you can’t eat on a table until the bed is put up every morning.
Bedding, bathroom and towels are clean - kitchen utensils, mini fridge, floors, tables needed a second cleaning. Carpets are not clean but hey, it’s a winter destination.
Snowboard lockers and pool are a nice addition.
There are many kids and dogs here so be prepared to wake up a little earlier.
The views at Big White are phenomenal.
Bedding, bathroom and towels are clean - kitchen utensils, mini fridge, floors, tables needed a second cleaning. Carpets are not clean but hey, it’s a winter destination.
Snowboard lockers and pool are a nice addition.
There are many kids and dogs here so be prepared to wake up a little earlier.
The views at Big White are phenomenal.
Read more
Date of stay: April 2022Trip type: Travelled as a couple
Room Tip: I’d take the shuttle bus next time unless you really want to rent a car and do a day trip in...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
So close to Big White Central village and all its amenities. It is not ski in/out as you have to cross a road but it is only a very short walk on the other side of the road. The pool and spa are fantastic with both being super warm and hot respectively. There is great games room for children. Bedrooms are a great size. I only booked at the last minute so I didn't score the best room - ground floor facing up the hill/driveway to the hotel. Maybe if I had booked earlier I would have got a better room on the other side of the hotel with better outlook and maybe higher up. But the hotel was full. The only down side with the room was probably the noise from upstairs when they checked out early and woke me up with banging of their cupboards and draws that went on for two hours from 4am to 6am. The bed was comfortable with fresh linen. The bathroom had a bad and shower. Well heated with a fire place and good sized tv. The staff were all very friendly, helpful and hospitable. The bar had a variety of events - musicians and trivia. I like the fact that the hotel was dog friendly, even though I didn't have my dog with me.
Read more
Date of stay: January 2020
Value
Service
Sleep Quality
Room Tip: Even numbers
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Central Reservations, Owner at Inn At Big White Hotel
Responded Mar 5, 2020
Hello "Ieighden2n" Thank you for taking the time to leave such a detailed review, it is very appreciated! The team is happy you enjoyed your stay with us, next time you should bring your dog! I apologize for the people above you being loud and disturbing your sleep, I hope with everything else that was good it makes up for it! You are correct with our location we typically fill up quickly, the earlier you book the better, keep that in mind when you come to stay with us again! We will see you (and hopefully your pup) again soon! Kind regards, Inn at Big White Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
shelby is an artist when it comes to the shrimp quesadilla - best quesadilla I’ve ever had, could be overcooked and it would still be unreal! Dan and the crew were the best hospitality staff, Nick has done a great job with the team. Definitely a must if you’re visiting big white. EVERYBODY GETS A RAISE!
Read more
Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We found it to be a great property. Not fancy but great hot tub, awesome Mexican restaurant, nice staff and good clean rooms all in a fabulous location. We’d go back for sure.
It’s a great mountain to ski. Lots of powder and blue sky and the hotel is super convenient to everything.
It’s a great mountain to ski. Lots of powder and blue sky and the hotel is super convenient to everything.
Read more
Date of stay: January 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Central Reservations, Owner at Inn At Big White Hotel
Responded Jan 14, 2022
Hello 375Lindah, Thank you for your review of Inn at Big White at Big White Ski Resort. We are glad you enjoyed the property and got to make use of the hot tub and visit the fantastic new Mexican restaurant, Cantina del Centro! We are also so happy to hear that you enjoyed the central location and that you would visit us again! We hope that you do to enjoy more of what beautiful Big White Ski Resort has to offer! Kind regards, Inn at Big White Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Surprised to find this hotel is badly run down. At $156.00 per nite I expected a reasonably well managed and maintained establishment. Location and parking is OK. Problems are as follows:
Staff are generally ill-mannered and inattentive. The in-hotel restaurant refused to charge the bill to the hotel because they said the hotel was slow to pay them. The restaurant food was literally disgusting. The hot tub did not function and appeared to have no filtration. The room walls and doors are paper thin so other guests keep you awake all nite. General upkeep of the hotel common areas is very poor. The room was billed as "superior" but was adequate at best.
Staff are generally ill-mannered and inattentive. The in-hotel restaurant refused to charge the bill to the hotel because they said the hotel was slow to pay them. The restaurant food was literally disgusting. The hot tub did not function and appeared to have no filtration. The room walls and doors are paper thin so other guests keep you awake all nite. General upkeep of the hotel common areas is very poor. The room was billed as "superior" but was adequate at best.
Read more
Date of stay: March 2005
Value
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Before heading out to Big White at the end of January I checked out the negative reviews of the Inn at Big White on Trip Advisor, and was left wondering if I had made the best choice of the three full-service hotels on the mountain.
Luckily, my experience in no way resembled anything remotely negative and I felt compelled to type this up in order to bring some balance to the reviews.
Our room on the third floor overlooking the mountain was spacious and clean. Despite not having a hot-plate, the kitchenette was well-equipped and had everything we needed. The bathroom was large and my partner made good use of the conveniently located clothes line, which pulled out from the wall and ran parallel to the shower rod – perfect for hanging our wet bathers.
We were both impressed with the Inn at Big White’s facilities. There are ice machines on each floor, which worked out really well for our après G&Ts. The hot tub fits about 12 adults and has relatively strong jets to work those aching back muscles after a hard day on the hill. It’s also the only hotel on the mountain with a heated outdoor pool. There is a large equipment locker to store your gear as well as a reasonably sized fitness centre.
The hotel purports to be ski in/out, but it’s really a brief walk to the slopes – a street crossing is involved. It looks like the best ski in/out hotel is the White Crystal Inn, which, incidentally, has a great restaurant – The Copper Kettle.
We didn’t eat in the hotel restaurant, Carvers, but it looked alright – don’t let the other review scare you off, it seemed to be a decent restaurant offering standard fare.
The front desk staff was friendly and able to answer any queries we had. Our room was cleaned daily. One day we returned from riding and found a note stating that since ‘items of a personal nature were left on the bed’ our sheets would not be changed. The items were a few t-shirts. A word of advice: clear your bed of everything and you’ll be fine.
Overall our experience was positive and we would return to the Inn at Big White. Big White Resort has plenty of condo and vacation home options catering more to the independent traveler interested in primarily skiing and snowboarding.
Of the 3 full-service hotels, the Inn at Big White is the least expensive. Though with rates averaging $180 a night it isn’t by any means cheap (this is a ski mountain, after all). Budget travelers should consider staying in Kelowna, a 40-minute drive from the hill where there are countless hotels in ‘low’ season during the winter.
Luckily, my experience in no way resembled anything remotely negative and I felt compelled to type this up in order to bring some balance to the reviews.
Our room on the third floor overlooking the mountain was spacious and clean. Despite not having a hot-plate, the kitchenette was well-equipped and had everything we needed. The bathroom was large and my partner made good use of the conveniently located clothes line, which pulled out from the wall and ran parallel to the shower rod – perfect for hanging our wet bathers.
We were both impressed with the Inn at Big White’s facilities. There are ice machines on each floor, which worked out really well for our après G&Ts. The hot tub fits about 12 adults and has relatively strong jets to work those aching back muscles after a hard day on the hill. It’s also the only hotel on the mountain with a heated outdoor pool. There is a large equipment locker to store your gear as well as a reasonably sized fitness centre.
The hotel purports to be ski in/out, but it’s really a brief walk to the slopes – a street crossing is involved. It looks like the best ski in/out hotel is the White Crystal Inn, which, incidentally, has a great restaurant – The Copper Kettle.
We didn’t eat in the hotel restaurant, Carvers, but it looked alright – don’t let the other review scare you off, it seemed to be a decent restaurant offering standard fare.
The front desk staff was friendly and able to answer any queries we had. Our room was cleaned daily. One day we returned from riding and found a note stating that since ‘items of a personal nature were left on the bed’ our sheets would not be changed. The items were a few t-shirts. A word of advice: clear your bed of everything and you’ll be fine.
Overall our experience was positive and we would return to the Inn at Big White. Big White Resort has plenty of condo and vacation home options catering more to the independent traveler interested in primarily skiing and snowboarding.
Of the 3 full-service hotels, the Inn at Big White is the least expensive. Though with rates averaging $180 a night it isn’t by any means cheap (this is a ski mountain, after all). Budget travelers should consider staying in Kelowna, a 40-minute drive from the hill where there are countless hotels in ‘low’ season during the winter.
Read more
Date of stay: January 2006
Value
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Never before did I go on a ski trip, but for my first one, I was extremely impressed. First of, it was Christmas day, so I was expecting nothing. All we wanted was a bed and close to the ski slope.
When you begin with low expectation, chances, you won't be disappointed. I cannot stress enough though, that everyone we dealt with was more than happy to go out of their way to make your our stay a great one.
The Room: This isn't 5 star, but sure is nice enough. Very clean and I was even shocked that the maid did our dishes after we came back form the morning ski. I was a bit embarrassed that we left the dishes there, but at the same time, impressed. My girlfriend told me I should go out more since they do that in all these places with a kitchen.
The noise level in the room was higher than some would prefer. I could tell you that they had small kids above us and other thing we can't talk about here ;-). For us, we spent little time in our room, and we were not going to let that ruin our stay, but I think one should know.
The Hot Tub: Not the greatest, but again, it's an economy hotel and we spent a full evening there just relaxing and chatting with other travelers.
I am going to assume you will go skiing here, because if you don't, maybe you should choose another hotel. But we could walk to the slope in less than 5 minutes, and totally ski in. We really liked that. Anytime you need help, whether on the mountain or in the hotel, there's always someone to guide you.
Even more, my girlfriend injured herself, and from getting her back to treating her it was flawless. Remember, it was Christmas day.
All in all, we would go back there any day, because of the skiing and good price.
When you begin with low expectation, chances, you won't be disappointed. I cannot stress enough though, that everyone we dealt with was more than happy to go out of their way to make your our stay a great one.
The Room: This isn't 5 star, but sure is nice enough. Very clean and I was even shocked that the maid did our dishes after we came back form the morning ski. I was a bit embarrassed that we left the dishes there, but at the same time, impressed. My girlfriend told me I should go out more since they do that in all these places with a kitchen.
The noise level in the room was higher than some would prefer. I could tell you that they had small kids above us and other thing we can't talk about here ;-). For us, we spent little time in our room, and we were not going to let that ruin our stay, but I think one should know.
The Hot Tub: Not the greatest, but again, it's an economy hotel and we spent a full evening there just relaxing and chatting with other travelers.
I am going to assume you will go skiing here, because if you don't, maybe you should choose another hotel. But we could walk to the slope in less than 5 minutes, and totally ski in. We really liked that. Anytime you need help, whether on the mountain or in the hotel, there's always someone to guide you.
Even more, my girlfriend injured herself, and from getting her back to treating her it was flawless. Remember, it was Christmas day.
All in all, we would go back there any day, because of the skiing and good price.
Read more
Date of stay: December 2012Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BWCR, General Manager at Inn At Big White Hotel
Responded Mar 19, 2013
Hello leyol, I wanted to thank you for your great review that you posted for the Inn at Big White last month. We are very glad to hear that your stay was so enjoyable and hope to see you again soon. Thanks again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A little concerned about the hotel when I left as some reviews were not encouraging, but we found these to be completely unfounded. We found all the staff to be extremely helpful and they even did our washing up for us each day. The room was spacious and comfortable and we all slept very well without any disturbances, I suppose one criticism would be that the rooms were not brillantly cleaned each day but were acceptable.
I suppose we were lucky in the fact that we had wifi in the room, which I think was down to us being over reception.
The other huge plus was the Irish bar in the Hotel which we found to be good value for money for food with a good atmosphere and very good staff who looked after you well.
If I were to go back to Big White I would be happy to stay here again
I suppose we were lucky in the fact that we had wifi in the room, which I think was down to us being over reception.
The other huge plus was the Irish bar in the Hotel which we found to be good value for money for food with a good atmosphere and very good staff who looked after you well.
If I were to go back to Big White I would be happy to stay here again
Read more
Date of stay: February 2014Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Room 302 - you get wifi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BWCR, Manager at Inn At Big White Hotel
Responded Mar 3, 2014
Dear Simon, Thank you for sharing your comments about your recent stay with us at the Inn at Big White. We are glad to hear that you enjoyed the room, our friendly staff and the Blarney Stone Irish Tavern. Thanks for providing the tip about room 302's proximity to the free wireless internet too.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room I stayed in had 1 Queen and 1 Murphy bed so can't see you being able to add anything more
Hi snowboundhound,
Thank you for your interest in the Inn at Big White.
There are three different unit types at this hotel - Superior Hotel, Corner Hotel, and 1 Bedroom Hotel. There are up to date photos on our website and as you can see, it is only the Corner Hotel units that have larger fridges.
For more information please do not hesitate to contact our Central Reservations office which is open weekdays from 8:00am until 4:30pm. Our knowledgeable agents are happy to assist you further!
From the lowest level of the hotel (P2) you can walk about 100m to the edge of Hummingbird ski run. Most days you can actually ski/board down the road if there is some fresh snow. It is a short walk and is a gradual decline so it takes no effort at all.
To ski back to the hotel you simply ski into the village until you reach the top of the Plaza Chair. Remove your skis/board and cross the road. Put your skis/board back on and glide down to the lowest level of the hotel. Inside the door you will find the locker room to secure your equipment.
I hope this helps!
Hi 137Carmel,
The kitchen has an induction cooker with a single pan/pot and lid. I suppose you could prepare bacon and eggs together or you could make the bacon first and set it aside, wipe out the grease and then prepare your eggs. There is also a microwave so you could prepare one or the other in that too. It really depends how creative you are with your cooking.
"I’d take the shuttle bus next time unless you really want to rent a car and do a day trip in Kelowna."Read full review
"Facing down the slope gives good views. Our room was classified as noise affected but we never had any issues."Read full review
ALSO KNOWN AS
inn at big white hotel big white, hotel at big white
LOCATION
CanadaBritish ColumbiaOkanagan ValleyBig White
NUMBER OF ROOMS
69
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingInn At Big White Hotel - Reviews & Photos
Frequently Asked Questions about Inn At Big White Hotel
Which popular attractions are close to Inn At Big White Hotel?
Nearby attractions include Energyplex (0.9 km), Arcadia Virtual Reality Lounge (0.8 km), and Ben Lee Park (0.4 km).
What are some of the property amenities at Inn At Big White Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Inn At Big White Hotel?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Inn At Big White Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Inn At Big White Hotel?
Conveniently located restaurants include JOEY Kelowna, Bluetail Sushi Bistro, and Latin Fiesta.
Are there opportunities to exercise at Inn At Big White Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are there any historical sites close to Inn At Big White Hotel?
Many travellers enjoy visiting Father Pandosy Mission (6.6 km) and Kelowna Cenotaph (6.5 km).
Does Inn At Big White Hotel have any great views?
Yes, guests often enjoy the mountain view available here.
Is Inn At Big White Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.