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About
4.0
#1 of 2 lodges in Bancroft
Location
Cleanliness
Service
Value
Birch Cliff Lodge is a beautiful 1930’s cottage resort on Baptiste Lake. We have 15 clean, modernized, fully equipped, private cottages. We have a lovely clean, sandy beach, a children’s program in the summer and glorious sunsets in the evenings. Guests enjoy canoes and kayaks or rent motorboats for great fishing or a trip into Algonquin Park. Check our spring and fall discounts, We cater weddings and conferences and are always committed to making your stay pleasant and enjoyable.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quaint
Charming
Languages Spoken
English
Location
38 Village St R. R. # 2, Bancroft, Ontario K0L 1C0 Canada
We stayed at Birch Cliff Lodge mid June as a quick escape following the provincial lock down. We had originally booked it earlier in June and the management team, specifically Darlene, were so accommodating to change our dates when restrictions prevented us from visiting as planned. It is a very cute place. Our cabin (Everest) was very clean, well-equipped with everything you need, and perfectly cozy for 5 of us! The bathroom could use an update but other than that we thought it was perfect! We especially loved the screened in porch on the rainy nights. The cabins are very close together, which we had expected based on reviews, so we had to be very aware of our noise level at night because our neighbours had small children. Our cabin was a 30 second walk to the waterfront, Lake Baptiste, which was beautiful. Overall, a great place to relax and reconnect with family and friends!!!
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I had a great few nights at this cottage location. My family and I were very pleased by their clean cabins. The kitchen was full of utilities that you’d need. The bathroom worked as well, only downside is the low pressure but it’s still not a complaint that would ruin your stay. We were able to rent a boat and enjoy our stay. I’d also like to mention that the employees were very sweet and professional. There is a gentleman who was helping us with our boat that wasn’t starting and had fixed it in 15-20 minutes. He was super friendly and was kind to everyone around him. Thank you!
I’d recommend this location to everyone. Will definitely book as they are available once again.
Rai
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Date of stay: June 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked a cottage for our adult family for a peaceful escape to relax and recharge. Birch Cliff resort did not disappoint! Beautiful location, spectacular lake. The resort is very quaint and extremely well kept. The staff are very friendly and always available for assistance if needed. Our cottage was very clean and fully equipped. Plenty of activities to do...or just sit on the dock and enjoy the beautiful scenery! We will definitely return next year!
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Excellent family summer vacation! Best beach on a perfect lake! Fishing, boating, swimming! Quaint cottages, small campground, great family atmosphere! Perfect for both tents/RVs. Definitely a place to make memories!
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our family has stayed in many of the cottages, over the last 25 years. Overall we have always had a memorable, "must return" holiday........unfortunately, I suppose all good things must come to an end. Customer service has indeed declined, cleanliness and provisions within the cottage have seen their time (several times over). We stayed in the North House, the largest cottage (a house) to accommodate a large number of people. We have stayed in this cottage many times....and it has not changed.....in the last 25 yrs...with the exception of a new counter top and toilets in the bathrooms. Arriving late one evening....We entered the cottage to find a tremendous smell, not musty....but sewage like. We unpacked, got the kids to bed and spent the day outside....our guests arrived. And after touring all levels of the cottage, we discovered a very used cottage....unclean, and even disgusting in the lower washroom (usage and vomit). The beds and linen seemed clean....and that was about all we could say in terms of meeting our expectations for cleanliness. Needless to say, we purchased cleaning products and thoroughly cleaned the cottage the next day. We promptly went to the office and shared (reluctantly) our findings.....surprised and thinking perhaps the cleanliness and quality of the lodge had gone downhill....("perhaps this was clean to them?"). They apologized and explained that someone had been getting into the cottage and apparently using it, uninvitedly. They had found messes before our arrival. They mildly apologized, and said they would investigate the smell, and the doors that would not lock. Long story short....the locks were replaced while we were staying there, the smell investigated, and was to be dealt with, and additional linens were provided for us to soak up the wet bathroom floor....all the time someone sat on the toilet. Gross. Water? Dirty water? We tried to enjoy ourselves, despite the inconveniences, and the urge to stay somewhere else.
Staff were pleasant...however were not into compensating the terrible situation. "That's too bad.."
Needless to say we paid the most for our cottage....for the week we were there, for the most out dated, poorly equipped and yes, dirty cottage in the lodge. Other cottages, for less, have been updated and fully "re-newed" according to some staff. We were not told of this, nor advised of a similar cottage that was updated, and able to accommodate our numbers. The cottage seemed thrift store equipped.....from about 30 yrs ago.
Apparently over the years the mighty dollar has become more important than customer satisfaction. I guess they are busy enough these days, they no longer need to worry about poor experiences, or meeting basic patron expectations for a clean, comfy place to stay.
We left with the cottage far cleaner than when we arrived. But we are just a lowly customer....(spending over 3000 during our stay).....among the apparently much more important guests who enjoy their stay. Sad to see things change. Will we stay there again? Not sure....over the years we have spent thousands of dollars staying at this lodge, and now to know that we are nothing but a cash transaction.....has changed our perspective on the lodge.
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Date of stay: August 2014
Rooms
Location
Service
Trip type: Travelled with family
Room Tip:Ask for one of the updated cottages, and be sure to ask when it was updated. Check cleanliness...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The resort and setting is lovely. My husband and I went for three nights in October. We were the only ones there because they were in the process of shutting down for the season. The cottage was left open and key left on the table. The cottage was very clean and well equipped. We also asked to rent a boat which was left at the dock. The only saw one person one day by the dock who assisted us with getting the boat started the first day. Now the negative - For most of the time we were there it was stormy and a few times the power went out. At no time did anyone come to the cottage to check to see we were OK. During the storm a large tree fell across their road and we reported to them. The next morning someone did come and remove it, Still no one came to see if we were OK. Because of the stormy weather the lake was too rough to go out into most days. We did manage to go out 2 mornings for a few hours. I asked the property manager if we could get a refund for the boat rental and she assured us that they would send a cheque. To this day we have not received anything. I have made a few attempts to see if this was still possible and received no response. Conclusion - Lovely place but very poor customer service.
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Date of stay: October 2016
Value
Cleanliness
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The cottage was clean, airy, comfortable and stocked with the items you need. The staff were friendly and the atmosphere around the property was fabulous. There was lots of hot water and a large fridge. We will be back! For families with kids they have a number of daily programs for the kids which we noticed had great participation.
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Date of stay: July 2015
Rooms
Location
Service
Trip type: Travelled with family
Room Tip:They are all cottages with everything you need plus they have a small store.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from David M, Front Office Manager at Birch Cliff Lodge
Responded Oct 3, 2015
We are very pleased to hear your stay with us was pleasant and hope you will return next summer. Our children's recreational director is planning to return next summer so it should be another great year as we have lots of positive feedback on the children's program this year. The waterfront sites are very nice and especially beautiful in the autumn. If you get a chance to visit for a weekend sometime, try to come when the leaves are in full color. Overlooking the lake with the beautiful colors is simply eye candy. Please come back again. We appreciate your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family and I stayed there this past long weekend and were extremely disappointed with the campground. The spot we were given had no road access, was right next to the rec hall and was in the middle of four other sites. There were very few trees and absolutely no privacy- it felt more like a parking lot than any kind of a nature experience. The fire pit had also been used as a garbage can and the picnic table was filthy. We would never camp there again.
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Date of stay: August 2014Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was fortunate to secure accommodation here. It was during the off season, just before the "rush". The property is very well maintained. I saw a groundskeeper raking the sand on the beach. This is a cottage resort with camping available onsite. All the cabins are rustic in appearance, but come complete with all the modern necessities. Wifi, fast and reliable, is also included. There are options for fishing and boating, and all the outdoor recreational activities you would expect, like smores around the campfire. The property is located close to Bancroft, ON, so shopping and dining options are only minutes away. The staff were all professional and courteous. It is best to secure reservations during the off season. I was informed that this resort was fully booked for the entire summer. However, there is still an opportunity in the Spring and Fall. If you find yourself thinking about some place to stay close to Bancroft, ON and on the water front, then I would recommend the Birch Cliff Lodge.
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Date of stay: May 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from David M, Manager at Birch Cliff Lodge
Responded Jul 29, 2019
Thank you very much for your comments.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Group of nine guys - fall fishing trip. Very pleased with Birch Cliff Lodge, North House cottage and boats. Location of this resort offers amazing sunsets on Baptiste Lake shore (see attached pictures) and is right in between Elephant lake and Lavalley Bay Lots of little bays with great fishing - very picturesque.
Cottages are very clean and come with everything needed, you only need to bring your own food/drinks/towels and enjoy the ontario awesome cottage country. All the staff is very friendly and accommodating.
The grounds are well cared for, that includes the beach area which is combed every morning :). We will definitely be back. Thank You for a great trip!!!
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Date of stay: September 2018
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
"Ask for one of the updated cottages, and be sure to ask when it was updated. Check cleanliness upon arrival and insist that they make it right.
Birches has an amazing view, Restinup is nice.....closer to the lodge is busy with people walking around, 4eeee's is nice, but close to the camp grounds. Grandview is right on the playground and closest to the beach....excellent for families."
There are more places to choose from in the Bancroft area.
LOCATION
CanadaOntarioBancroft
NUMBER OF ROOMS
39
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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