The Westin Toronto Airport
950 Dixon Road, Toronto, Ontario M9W 5N4 Canada
Full view
View all photos(444)444
360
Panoramas (15) 
Videos (1)
View prices for your travel dates
Book Now with Marriott Bonvoy
C$180
Get rewarded with One Key
C$180
C$180
C$154
Did you already book this hotel?
About
4.0
#52 of 126 hotels in TorontoLocation
Cleanliness
Service
Value
Recently renovated and brimming with modern style, The Westin Toronto Airport offers a gateway to the best of the area. Our hotel in Toronto, Canada is at Toronto Pearson International Airport (YYZ), and we offer a complimentary 24-hour shuttle, ensuring that you never miss your flight. We're also just moments away from some of Mississauga's most popular attractions, including Canada's Wonderland; Toronto's downtown core is 25 minutes away. Make yourself at home in our sophisticated guest rooms, which offer contemporary amenities and perks including our signature Westin Heavenly® Bed. Stop by one of our sleek new restaurants, which offer flavourful cuisine, great cocktails, and convenient to-go items. Or plan your next airport-area event in one of our hotel's intuitively designed venue spaces, which include an elegant banquet hall and a scenic outdoor space.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Free airport transportation
Conference facilities
Banquet room
Paid private parking on-site
Paid wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Meeting rooms
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour check-in
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Room service
Safe
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Green
Languages Spoken
English
Location
950 Dixon Road, Toronto, Ontario M9W 5N4 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 62 out of 100
62
Toronto Pearson Intl Airport
2.5 km•
See all flights
Toronto Island Airport
17.8 km•
See all flights
Rental Cars
32 Restaurants
within 1 kilometer
434Reviews19Q+A54Room tips
Reviews
Traveller rating
- 233
- 94
- 42
- 30
- 35
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
Spent one night prior to trip out of town. From the moment we arrived, we were blown away by the service and hospitality we received. The check-in process was quick and easy, and we were even given a complimentary upgrade to an airport view room. Not a big difference, but certainly I nice gesture. Upon entering our room, we noticed the message light flashing on our phone. The front desk had left a message that they were going to slide a complimentary breakfast voucher for two under our, as a way of saying thanks for my loyalty (I'm a Silver Bon Voy member). About 30 minutes later, there was a knock at our door, and room service was there with a charcuterie board of meat, bread and cheeses, and some bottled water. We thought that they had either got the wrong room, or we were being punked! However, it came with a very nice hand written card again thanking us for our loyalty.
The room was spacious, clean well appointed. The bed was very comfortable. Overall, this was a great stay and we will definitely be back.
The room was spacious, clean well appointed. The bed was very comfortable. Overall, this was a great stay and we will definitely be back.
Read more
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from torontoairport, Guest Relations Manager at The Westin Toronto Airport
Responded Jan 19, 2020
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Westin Toronto Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Westin Toronto Airport and we hope you choose to create more memories here whenever your travels bring you back to Toronto. Sincerely,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Super friendly and accommodating staff. One of us has a feather allergy, and housekeeping promptly came to de-feather the room. Shuttle drivers were super accompanying, reception desk was so friendly. We have stayed at this hotel many times while in the Toronto area. Shuttle to the airport and took the UP Express to downtown Toronto. Will definitely stay here again during a visit to the city.
Read more
Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from torontoairport, Guest Relations Manager at The Westin Toronto Airport
Responded Mar 4, 2020
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Westin Toronto Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Westin Toronto Airport and we hope you choose to create more memories here whenever your travels bring you back to Toronto. Sincerely,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I were at a conference on the weekend of March 6-7. From the minute we arrived in front of the hotel the service was first class. From the helpful doorman to the check-in staff.
We had a light dinner in the Restaurant (Crosswinds Bar & Grill) which was good, but a bit overpriced for what is offered, but again very near the airport. We also had Breakfast in the morning, which was a buffet, again no issues.
Check out was very efficient and parking was a good value as well, again location has a factor in price.
My famous Sink Drain Score (SDS) which is the speed of water draining from the sink came in at 8 out of 10, just made it under 60 seconds. I use this to judge the maintenance level of the hotel.
All in All - 5 stars for this hotel.
We had a light dinner in the Restaurant (Crosswinds Bar & Grill) which was good, but a bit overpriced for what is offered, but again very near the airport. We also had Breakfast in the morning, which was a buffet, again no issues.
Check out was very efficient and parking was a good value as well, again location has a factor in price.
My famous Sink Drain Score (SDS) which is the speed of water draining from the sink came in at 8 out of 10, just made it under 60 seconds. I use this to judge the maintenance level of the hotel.
All in All - 5 stars for this hotel.
Read more
Date of stay: March 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services, Guest Services / Front Office at The Westin Toronto Airport
Responded Nov 18, 2021
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Westin Toronto Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Westin Toronto Airport and we hope you choose to create more memories here whenever your travels bring you back to Toronto. Sincerely, Guest Services Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Usually have a great time here. Lately you can tell staffing levels are not where they should be. Typically receive an upgrade as a gold member and my preferences for a quieter room away from an elevator are accomodated. Not this time. Room directly in front of the elevator and on same floor as a bachelor party. Took quite a while to ressolve. I know the pandemic hurts hotels quite a bit but thought these were pretty basic things to take care of. More of a management issue I figure as theres only 1-2 staff on a time. Probably have to look elsewhere for now.
Read more
Date of stay: November 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pooja Sharma, Guest Services / Front Office at The Westin Toronto Airport
Responded Dec 9, 2020
Thank you for taking the time and sharing the details of your recent stay with us. We are sorry to know of your experience. At your convenience can you please share your contact details (convenient time & number) for us to be able to connect with you. Please do reach the Hotel directly. Looking forward to hearing from you. Have a great day. Sincerely,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Check in Desk was upside down on the ceiling, and goblins and gremlins were running all over, including some that sneezed on me (not every sanitary). Restaurant just served wet wipes from the washroom garbage cans seasoned with salt. P.S Wicked witch of the west was the check in agent
Read more
Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services, Guest Services / Front Office at The Westin Toronto Airport
Responded Nov 18, 2021
Thank you for sharing your feedback. At your convenience please share your contact details (phone / email address) and a time for us to reach out to you directly. You can also contact us by reaching out at 416.675.9444 if that is more convenient. Looking forward to hearing from you. Sincerely, Guest Services Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As a Lifetime Titanium BonVoy member, I've stayed at this property quite often. Excellent business travel hotel. Close to the airport. This time my stay was plagued with issues starting right from check-in. I'm a pretty easy going guest, but I always appreciate a room upgrade when they are available. If it's not available I understand, but when the hotel "chooses" not to upgrade you even though a suite is available, that speaks volumes to me. I was then told the hotel was busy and nothing was available. So I went on my BonVoy ap and found several upgraded rooms all available.
If they wanted to ...they "could have", but they "chose" not to. Therefore, I would recommend to others to "choose" to stay elsewhere with this kind of status recognition.
The rest of the issues were all fairly minor but just added up to an unpleasant stay. Keys were not coded to exit parking, I used a food delivery service and they would not allow them to bring it up to the room. Note to Management: We understand the need for safety, but when I guest orders delivery (or room service for that matter) it's about convenience. How is it a security risk to have a food delivery service such as Skip or Uber eats deliver to the room, when they entire transaction is available to follow online? Instead of making your guests come down (which defeats the whole idea of ordering in) why not allow the delivery service up? (It's not like the elevators need a security key). Or better yet, if it's really about security, "escort" them up! ...or have your staff deliver it.
Opted not to have my room serviced during my stay with a DND sign a well. Yet, 2 mornings in a row, I had housekeeping tapping on my door. When I returned later, the room had been cleaned.
Finally could not exit parking again due to the exit begin blocked by delivery trucks. This is fairly common at this property and not usually an issue, as they will open the entrance gate to allow you to exit. This time, I had to go into the hotel 3x to ask them open the gate to allow myself and others to leave. Details mean everything. Just not here.
If they wanted to ...they "could have", but they "chose" not to. Therefore, I would recommend to others to "choose" to stay elsewhere with this kind of status recognition.
The rest of the issues were all fairly minor but just added up to an unpleasant stay. Keys were not coded to exit parking, I used a food delivery service and they would not allow them to bring it up to the room. Note to Management: We understand the need for safety, but when I guest orders delivery (or room service for that matter) it's about convenience. How is it a security risk to have a food delivery service such as Skip or Uber eats deliver to the room, when they entire transaction is available to follow online? Instead of making your guests come down (which defeats the whole idea of ordering in) why not allow the delivery service up? (It's not like the elevators need a security key). Or better yet, if it's really about security, "escort" them up! ...or have your staff deliver it.
Opted not to have my room serviced during my stay with a DND sign a well. Yet, 2 mornings in a row, I had housekeeping tapping on my door. When I returned later, the room had been cleaned.
Finally could not exit parking again due to the exit begin blocked by delivery trucks. This is fairly common at this property and not usually an issue, as they will open the entrance gate to allow you to exit. This time, I had to go into the hotel 3x to ask them open the gate to allow myself and others to leave. Details mean everything. Just not here.
Read more
Date of stay: August 2022Trip type: Travelled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nitin Gautam, Guest Services / Front Office at The Westin Toronto Airport
Responded Aug 23, 2022
Dear Guest, Thank you for taking the time to tell us about your experience at the Westin Toronto Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Westin, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Westin Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was very nice, checkin was easy and friendly. Lobby bar could have had a better staff our waiter wasn’t very friendly or personable. Rooms very clean spacious and modern. The bed was extremely comfortable.
Conference center was average the food was average during the conference all in all an above average Saturday but the cost reflected that.
Cheers,
Conference center was average the food was average during the conference all in all an above average Saturday but the cost reflected that.
Cheers,
Read more
Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from torontoairport, Guest Relations Manager at The Westin Toronto Airport
Responded Feb 11, 2020
Thank you for taking the time to share your recent experience at the Westin Toronto Airport with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your arrival experience, I am sorry to know there were elements of your visit we could have enhanced. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our valued guests, such as yourself. We have shared your feedback with the relevant team to ensure that the necessary guidelines are in place to avoid these instances in future. We do look forward to welcoming you back and assure you of a better experience whenever your travels bring you back to Toronto. Sincerely,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arriving at 21:20 I checked in, deposited my bag in the room and went to grab some dinner and a drink. I was told that the restaurant and bar was closed; at 21:30 in an airport hotel with flights arriving until late at night! The response was tough, we can’t do anything about it.
The Duty Manager said he could give me a bottle of water! The same Duty Manager that checked me in 10 minutes earlier and couldn’t be bothered to say “by the way the restaurant will be closing in 10 minutes. If an airport hotel is not going to offer any service after such a time then at least say so on your website rather than leaving people exposed like this, it is appalling.
If you are planning to arrive after 20:00 then grab a sandwich at the airport because you won’t get anything here!
The Duty Manager said he could give me a bottle of water! The same Duty Manager that checked me in 10 minutes earlier and couldn’t be bothered to say “by the way the restaurant will be closing in 10 minutes. If an airport hotel is not going to offer any service after such a time then at least say so on your website rather than leaving people exposed like this, it is appalling.
If you are planning to arrive after 20:00 then grab a sandwich at the airport because you won’t get anything here!
Read more
Date of stay: November 2021Trip type: Travelled on business
Room Tip: Bring your own food
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services, Guest Services / Front Office at The Westin Toronto Airport
Responded Nov 18, 2021
Thank you for sharing your feedback. At your convenience please share your contact details (phone / email address) and a time for us to reach out to you directly. You can also contact us by reaching out at 416.675.9444 if that is more convenient. Looking forward to hearing from you. Sincerely, Guest Services Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here the night before flying out. Check in was quick, super close to lots of restaurants within walking distance. Enjoyed a few drinks in their bar area in the early evening and also ordered a glass of wine to the room later evening. Clean and comfortable room. Shuttle service to the airport was quick in the early am (although cramped as the van was packed). Upon return and once the shuttle was called they picked us up within 8 minutes and dropped off right at our car in their parking lot. Will stay again for certain!
Read more
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from torontoairport, Guest Relations Manager at The Westin Toronto Airport
Responded Feb 11, 2020
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Westin Toronto Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Westin Toronto Airport and we hope you choose to create more memories here whenever your travels bring you back to Toronto. Sincerely,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In the last 4 days I've stayed at 2 Westin properties and my last stay was at the Westin ( Airport ) from the moment I walked in, I knew I was going to love staying here. The doorman was quite friendly and cheerful which is always nice to see.
Tony at the front desk was such a pleasure to deal with, its nice to see someone that enjoys their career but yet so easy going and friendly.
I stayed in one of there suites and I was pretty shocked how stunning the room looked. A spacious livingroom area with a beautiful dinning room table off to the side, nice big windows which gave of nice views of the city.
It had 1 full bathroom and one half and a room with a nice big king size bed, a sofa couch and a working desk.
The suite was beautifully decorated in modern furniture and had a nice feel.
The breakfast buffet was a nice added touch to the morning as it had a little bit of everything and everything was fresh too.
I can't say enough about the staff here, everyone here is so friendly, nice, and certainly accommodating too.
Also, I just wanted to say Thank you to Ingrid, the little issue that occurred was really nothing but I do truly appreciate you going over and beyond to make sure my stay was fantastic and bright. It's just those little things that make everything else shine and you definitely did that.
Thank you Tony and Ingrid for making my stay a lovely and comfortable one.
See you again soon. :)
Tony at the front desk was such a pleasure to deal with, its nice to see someone that enjoys their career but yet so easy going and friendly.
I stayed in one of there suites and I was pretty shocked how stunning the room looked. A spacious livingroom area with a beautiful dinning room table off to the side, nice big windows which gave of nice views of the city.
It had 1 full bathroom and one half and a room with a nice big king size bed, a sofa couch and a working desk.
The suite was beautifully decorated in modern furniture and had a nice feel.
The breakfast buffet was a nice added touch to the morning as it had a little bit of everything and everything was fresh too.
I can't say enough about the staff here, everyone here is so friendly, nice, and certainly accommodating too.
Also, I just wanted to say Thank you to Ingrid, the little issue that occurred was really nothing but I do truly appreciate you going over and beyond to make sure my stay was fantastic and bright. It's just those little things that make everything else shine and you definitely did that.
Thank you Tony and Ingrid for making my stay a lovely and comfortable one.
See you again soon. :)
Read more
Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from torontoairport, Guest Relations Manager at The Westin Toronto Airport
Responded Feb 2, 2020
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Westin Toronto Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Westin Toronto Airport and we hope you choose to create more memories here whenever your travels bring you back to Toronto. Sincerely,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I can't say for sure, but I don't believe the walkout balcony rooms are still an option. Perhaps the hotel can confirm
Good Evening,
Certainly, we can accept the parcel on your behalf. Kindly request you to have your name mentioned on the parcel.
Thanks,
AJ
Hotels has bus service every half hour, and 24 hours a day
"There are a couple decent restaurants within walking distance in the hotel has food as well"Read full review
"Room 711 has a weird door that leads to a bricked "patio" with a window. It's strange but interesting... and also scary if you discover it at night like I did! "Read full review
…
PRICE RANGE
C$189 - C$287 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin bristol place toronto airport hotel toronto, westin toronto, toronto westin
FORMERLY KNOWN AS
The Westin Bristol Place Toronto Airport
LOCATION
CanadaOntarioTorontoEtobicoke / West Humber-Clairville / Rexdale
NUMBER OF ROOMS
290
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingThe Westin Toronto Airport - UPDATED 2024 Prices, Reviews & Photos
Frequently Asked Questions about The Westin Toronto Airport
Which popular attractions are close to The Westin Toronto Airport?
Nearby attractions include Threshold Aviation Airliner Adventures (0.6 km), Best Toronto Tours and Limousine (0.9 km), and Gospel Heights (0.3 km).
What are some of the property amenities at The Westin Toronto Airport?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at The Westin Toronto Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Toronto Airport?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to The Westin Toronto Airport?
Conveniently located restaurants include The Keg Steakhouse + Bar - Dixon Road, Chop Steakhouse & Bar, and Ruth's Chris Steak House.
Are there opportunities to exercise at The Westin Toronto Airport?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does The Westin Toronto Airport have an airport shuttle?
Yes, The Westin Toronto Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Westin Toronto Airport have airport transportation?
Yes, The Westin Toronto Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin Toronto Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Toronto Airport offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Westin Toronto Airport?
Many travellers enjoy visiting Applewood The Shaver Homestead (4.9 km).