All You Need to Know About the Room Service
at H10 Madison
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Guests1 room, 2 adults, 0 children
C$570
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Room Service review highlights
... last day and what a fabulous place this was to relax. Room service was fast and tasty, personally I would have liked a...
... staff was excellent and rooms well appointed and clean. Room service after a tiring flight was a god send and delicious. I...
... Room and bathroom were clean and fresh, although room service was a little late (after 4pm) the day after we arrived. ...
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Reviews that mention room service
Write a reviewI’m not usually one to write reviews but felt we had to here! Just returned home from a 5 night stay and received exceptional service throughout, we had a lovely double room on the seventh floor which was serviced by a very efficient cleaning team. Loved the double rainfall shower! We were greeted with a bottle of cava and birthday cake to celebrate my husbands birthday-nice touch. Any requests we had were met within minutes, I’ve stayed at many five star hotels in my time but the guest attentiveness and speed was second to none I have experienced!
We used this hotel as our base to attend the Formula One weekend and was ideally located for us, 15 minute walk to our coach transfers and strolling distance of many cafes and bars at night.
We utilised the pool and roof top terrace on our last day and what a fabulous place this was to relax. Room service was fast and tasty, personally I would have liked a little more choice.
My husband raised a small concern with maintenance in the room next door to us starting while we were still in bed, this was more than resolved by the front of house team with our additional items charged to our room over the course of our stay removed free of charge to apologise - such a lovely gesture that was not expected! The morning we left we received a warm goodbye and also offered breakfasts to go free of charge because of the maintenance again. Thank you!
If we return to Barcelona I wouldn’t hesitate booking here again. Well done to all your staff for the work they do, a great team!
We used this hotel as our base to attend the Formula One weekend and was ideally located for us, 15 minute walk to our coach transfers and strolling distance of many cafes and bars at night.
We utilised the pool and roof top terrace on our last day and what a fabulous place this was to relax. Room service was fast and tasty, personally I would have liked a little more choice.
My husband raised a small concern with maintenance in the room next door to us starting while we were still in bed, this was more than resolved by the front of house team with our additional items charged to our room over the course of our stay removed free of charge to apologise - such a lovely gesture that was not expected! The morning we left we received a warm goodbye and also offered breakfasts to go free of charge because of the maintenance again. Thank you!
If we return to Barcelona I wouldn’t hesitate booking here again. Well done to all your staff for the work they do, a great team!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Patricia V, Director General at H10 Madison
Responded May 20, 2019
Dear hedge87, On behalf of all the staff, I would like to thank you for writting your opinion of your stay in our Hotel. It is always a pleasure to read this kind of comments of our Hotel, especially about our staff. We are really looking forward to welcome you soon. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
H10 Madison was a great find for Barcelona! Located in Gothic quarter it is near beach and many restaurants. Lots to do! The staff was excellent and rooms well appointed and clean. Room service after a tiring flight was a god send and delicious. I stayed at another hotel on my way back outnof Barcelona but should have returned to Madison. Will return.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Patricia V, Director General at H10 Madison
Responded Feb 22, 2019
Dear Explore694870, First of all we would like to thank you for sharing your experience at our H10 Madison on Tripadvisor. We will forward your message to all our staff, it is very kind. Thank you again and see you back soon. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a great hotel if you are visiting Barcelona. It's location is perfect and the staff friendly.
Room and bathroom were clean and fresh, although room service was a little late (after 4pm) the day after we arrived.
Loved the rooftop views and pool but was disappointed by the service provided by the staff on the evening my friend and I decided to have a drink end our day.
There was lots of choice for breakfast and the staff friendly and attentive.
The hotel is within walking distance of lots of good places to eat, drink or just people watch.
Would definitely go back.
Room and bathroom were clean and fresh, although room service was a little late (after 4pm) the day after we arrived.
Loved the rooftop views and pool but was disappointed by the service provided by the staff on the evening my friend and I decided to have a drink end our day.
There was lots of choice for breakfast and the staff friendly and attentive.
The hotel is within walking distance of lots of good places to eat, drink or just people watch.
Would definitely go back.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Patricia V, Director General at H10 Madison
Responded Sep 9, 2019
Dear Alison W, First of all we would like to thank you for sharing your experience with us on Tripadvisor. I will personally check the point mentioned in order to try to improve our service. Thank you again and we hope to see you back soon. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a lovely hotel with helpful and friendly staff. It is well located centrally in Bcn, close to the cathedral and the plaza Catalûnya. There are plenty of eateries nearby, and access to public transport is good.
The room was not huge, although the bathroom was big and had a double shower. It is modern, well appointed and comfortable. Big towels, Rituals amenities and a full-length mirror are the kind of thoughtful touches we appreciate.
We loved the rooftop bar and restaurant with its glimpse of the Sagrada Familia and full view of the cathedral. Seating is outdoor, but in winter there is heating and rugs, so it was enjoyable to be outside.
We received a surprise room service visit with a bottle of cava and cake to celebrate my partner’s birthday ( they must have noted it from his id).
In all, a really nice place to stay, highly recommended.
The room was not huge, although the bathroom was big and had a double shower. It is modern, well appointed and comfortable. Big towels, Rituals amenities and a full-length mirror are the kind of thoughtful touches we appreciate.
We loved the rooftop bar and restaurant with its glimpse of the Sagrada Familia and full view of the cathedral. Seating is outdoor, but in winter there is heating and rugs, so it was enjoyable to be outside.
We received a surprise room service visit with a bottle of cava and cake to celebrate my partner’s birthday ( they must have noted it from his id).
In all, a really nice place to stay, highly recommended.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Comerc Madison, Director General at H10 Madison
Responded Dec 26, 2023
Dear Plumbly, Thank you for sharing the great review of your recent stay at H10 Madison, We look forward to have the pleasure of welcoming you back! With my warmest regards, Rodolphe Pottier, Front Desk Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just returned from a week at the H10 Madison. It is a well appointed hotel that is just over a year old. The staff are its main asset. On arrival the reception staff were most helpful and that included the welcome drink of cava or water. We had a junior suite which was quite spacious with a large bathroom and double shower. Good ritual toiletries. What was missing from the room were drawers - none to be had other than 2 small ones in the bedside tables. Also the air conditioning was tempremental on the 2 window doors being closed tightly - something that was difficult to achieve. We asked for a kettle and cups and this was provided. Room service was good and a nice surprise on the last evening was a bottle of cava and chocolate strawberries left in the room.
The rooftop terrace was pleasant but was open for food and drinks when the restaurant was closed. Never were the 2 open at the same time (staff shortages?). If the restaurant had been open more in the evenings then we would have ate there more often. The breakfasts were substantial and varied but service on our last 2 days was slow with the hot food order taking over 20 minutes to arrive (5-10 minutes on the other days).
The 2 lifts are too small for the high turnover of guests at this hotel. Often had to wait 5 minutes or more for a lift!!!!
All staff were pleasant and attentive. Special mention for the girl on reception from the Phillipines (sorry, forgot her name).
The rooftop terrace was pleasant but was open for food and drinks when the restaurant was closed. Never were the 2 open at the same time (staff shortages?). If the restaurant had been open more in the evenings then we would have ate there more often. The breakfasts were substantial and varied but service on our last 2 days was slow with the hot food order taking over 20 minutes to arrive (5-10 minutes on the other days).
The 2 lifts are too small for the high turnover of guests at this hotel. Often had to wait 5 minutes or more for a lift!!!!
All staff were pleasant and attentive. Special mention for the girl on reception from the Phillipines (sorry, forgot her name).
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Room Tip: Junior suites while spacious look onto an inner courtyard and private apartments = not the best...
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Patricia V, Director General at H10 Madison
Responded May 28, 2019
Dear Steveste22, Thank you for the time spent on writting your review about our Hotel. We take note about all your comments in order to try to improve our service. We hope to see you back soon. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.