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About
5.0
#10 of 510 hotels in Barcelona
Location
Cleanliness
Service
Value
Located in the heart of Barcelona, just 240 metres from the cathedral, the H10 Madison is a new four-star superior hotel. The hotel features elegant rooms, a full range of dining options with restaurant and Lobby Bar, two meeting rooms and an amazing terrace with plunge pool and close-up views of the cathedral.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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H10 Madison is revered for its pristine cleanliness and strategic location in the Gothic Quarter, with the tranquility of its setting despite its centrality earning appreciation from many guests. The rooftop bar and pool are a hit for their breathtaking views, complemented by the rich breakfast and warm welcome of complimentary drinks.
While the rooms offer a modern charm and the service is often commendable, some visitors mention street noise and service lapses. Overall, the hotel's luxurious atmosphere and reasonable pricing make it a popular choice for travelers.
Location
Central
Atmosphere
Luxurious
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Noise level
Mixed
Service
Attentive
Amenities
Outstanding
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We stayed at the H10 Madison for 6 days while vacationing in Barcelona and we had a wonderful experience from the day we arrived to when we left! The hotel is in the heart of the Gothic section which was a great location! The hotel staff, especially Asier, Ruben and Naima were so welcoming, friendly and helpful! Upon our arrival we we offered complimentary Cava which was also available in the lobby at any time for guests. They also surprised us with complimentary cookies to celebrate Valentine’s Day. The room was exceptionally clean. The bed was so comfortable and the bathroom was beautifully designed with modern shower heads. It was one of the nicest hotel bathroom I have ever seen! The room was quiet and the temperature control was perfect. They had a beautiful roof top terrace overlooking the cathedral with a heated pool! I can’t say enough about our stay at this wonderful gem of a hotel and the exceptional staff!!
Joan
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Comerc M, Director General at H10 Madison
Responded Feb 25, 2020
Dear joanh336, Thank you leaving such a kind review. We are very pleased to read that you had a pleasant stay with us. We do value your feedback on the staff and that we met all your expectations. We hope to be welcoming you back in the hotel in the near future. Best regards.
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We were so happy with this property we are looking at staying at one or more of their other properties.
The room was beautifully designed (I am a professional designer so these things matter to me), the rooms are very quiet from both the street and the other hotel guests.
The staff was fantastic! Helpful, professional, patient.
The roof deck with pool and bar is such a lovely discovery.
Lastly, the location was wonderful, walking distance (for the physically fit) to almost everything!
H10 Canary Islands we are bound.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Comerc M, Director General at H10 Madison
Responded Feb 20, 2020
Dear Molly M, Thank you so much for sharing your opinion on Tripadvisor. We are so glad to see that your stay with us was as nice as described. We hope to see you back soon. Best regards.
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(+) The location was certainly convenient at the heard of Barcelona. Spacious and well lit room (junior suite) and nicely decorated. the check-in experience was smooth as it occurred during the week.
(-) We did not appreciate room cleaning starting at 9:00 am and especially on weekends. We’ve asked housekeeping to stop but we got ignored. we complained to the reception (apparently we were not the only guests complaining about noise) and the response was flabbergasting, on one hand, the receptionist was saying our comfort is important to the hotel, on the other hand, she also said cleaning starts at 9:00 am as per policy of the hotel and “now you’re awake anyway”! The receptionist didn’t even try to listen and kept interrupting and was very dismissive and quick to offer “free breakfast” as a way to get over with the complaint which is not what we wanted and honestly a bit insulting. Next morning cleaning started at 9:00 again. The bed was broad but the mantras was very hard. Sheets were not cleaned after several days of stay.
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Date of stay: November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Comerc Madison, Director General at H10 Madison
Responded Dec 16, 2021
Dear traveller_jvh, First of all we appreciate your opinion about your last stay in our H10 Madison Hotel. We regret you did not have an excellent stay with us and we hope you can come and visit soon to change that. Thank you again and best regards.
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The hotel has all the basic amenities you would expect from hotel of this price in Barcelona.
The hotels checkin process is average and as H10 members we were supposed to get two free drinks upon arrival which we asked for at checkin but were never given.
The location of the property is the hotels best asset. Full stop.
If you want an average hotel with average service at its best in a great location this is a hotel to book.
Now for the items of concern.
The street noise is very loud inside the rooms and the noise is constant all day and all night. With the sounds of garbage trucks picking up trash bins and emptying them over and over being the primary noise you will have to endure.
The staffing level is completely inadequate. The staff can be very friendly and professional. However Many times during our 10 days stay the staff were so completely overwhelmed they became agitated, unpleasant and very rude to the hotel guest. The hotel lounge seats by the pool and inside the restaurant was only ever at half full yet they struggled to provide an acceptable level of basic service with the staffing levels the hotel provided. This issue is not a performance issue but a staffing level issue that management is responsible to address.
The cleanliness of the hotel was notably below acceptable. The common areas had dishes and garbage placed on the tables for hours before being removed. The guests had no choice to leave it on tables as the hotel has removed all waste bins for the all the common areas. Not a single one is present outside of the guest rooms. This and the total lack of bathroom inside the rooms (except for toilet) is a result of very poor hygiene policies by the hotel management and not staff performance.
I wish the staff the best as I feel they are being abused and taken advantage of by the management of the hotel. This is particularly appalling given the workers have had to endure reduced wages and lack of pay altogether for nearly two years leading up to my stay.
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Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Comerc Madison, Director General at H10 Madison
Responded Jul 6, 2021
Dear stephensuley, First of all we appreciate your opinion about your last stay in our H10 Madison Hotel. We regret you did not have an excellent stay with us and we hope you can come and visit soon to change that. Thank you again and best regards.
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My wife spent a few days in Barcelona before our Mediterranean cruise and stayed at this property at the recommendation from a friend. We arrived early in the morning (9am) after an overnight transatlantic flight. I knew that we were way early but the clerk said that she would get us into a room as soon as she had a clean one. She said that we could go to the roof were the pool was located and relax there and she would come get us when we had a room. the weather was wonderful so my wife and I relaxed pool-side in some very comfortable loungers and actually were able to nap for 2 hours before she brought us a room key and sent the bellman up with our luggage.
The room was very comfortable with a king size bed, small lounge chair and table with chair along with a large flatscreen TV. It had a nice closet with a safe. It also had a very modern bathroom with a large shower. We were very happy with the room.
The top floor as I mentioned had a small pool and loungers along with a bar with some food options. We had a certificate for a free drink and enjoyed having a few glasses of wine taking in the view from the roof.
The staff was very service oriented and made great recommendations for restaurants. The location was great in city-center and we were able to walk to dinner 3 nights from the property. When we needed a taxi, the staff was able to take care of this for us.
Overall, it was a great choice to stay here and really started our vacation in a great way.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Comerc Madison, Director General at H10 Madison
Responded Feb 10, 2023
Dear Rhino2525, First of all I would like thank you for your opinion of our Hotel. I am delighted to see that our service met your expectations. I hope that our Hotel will be your choice in your next visit to Barcelona again. Yours sincerely,
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I booked 5 rooms in this hotel for myself and my friends as our home during the Primavera festival and I cannot recommend it enough. Firstly the rooms are beautiful, nicely air conditioned, comfy beds and beautiful shower and toiletries facilities - and hats off to the cleaners that tended to our room as it was spotless every time. We spent most of our day at the pool and I cannot thank the staff there enough, they were attentive, always had fresh towels available and given we were a group of 15 that wasn't an easy ask. Thank you for such an amazing experience and everyone here deserves recognition for their friendliness, professionalism and just being great hosts. We will 100% be booking again for next year and I cannot wait.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Comerc Madison, Director General at H10 Madison
Responded Jul 11, 2022
Dear Mike M, Thank you leaving such a kind review. We are very pleased to read that you had a pleasant stay with us. We do value your feedback on the staff and that we met all your expectations. We hope to be welcoming you back in the hotel in the near future. Best regards.
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We stayed at H10 Madison for 3 nights prior to a 9 night med cruise We just loved everything about this hotel The location was perfect, easy walk to La Rambla and the beach . our favorite was the rooftop bar and pool The views are magnificent, we stopped there every night to relax after a long hot day. The rooms are spotless, air conditioner worked great, the front desk was very helpful, calling taxis, giving directions Will definitely stay here again
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Review collected in partnership with this hotel
Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Comerc Madison, Director General at H10 Madison
Responded Sep 1, 2023
Dear celticmermaid418, We really appreciate your great review about our hotel. We are really glad you enjoyed your stay in Barcelona and we hope to see you very soon. Kind regards from all the team, Rodolphe Pottier, Front Desk Manager
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Just returned from a new year break to this wonderful hotel. It is in a very Central area near the cathedral with lots of restaurants nearby .The hotel has a rooftop swimming pool which is heated all year and overlooks the streets below also you can have drinks and food on the rooftop when we stayed there it was cold 11 c but the heaters provided enough heat to be pleasant as for the rooms they are truly gorgeous with high end fittings and fixtures however my only criticism of the hotel is in the room. Because of there perfection to get it right they have missed a few little details .One no where to hang your coats and two you will need a degree to work the coffee machine for first time. This is my only grip and a special mention has to go to the breakfast staff all of which were more than professional and attentive .The breakfast was very good too with an array of traditional bacon eggs etc to cakes and so on .As for the reception staff no complaint here always on the ball and a good knowledge of the area and hotel .would I stay again oh yes .would i seek it out above the hundreds of hotels in Barcelona yes i would well done staff
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Comerc M, Director General at H10 Madison
Responded Jan 3, 2020
Dear steveStoke, Thank you leaving such a kind review. We are very pleased to read that you had a pleasant stay with us. We do value your feedback on the staff and that we met all your expectations. We hope to be welcoming you back in the hotel in the near future. Best regards.
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We loved our stay at this hotel ! The front door, concierge and reception staff were friendly and very solicitous to our every need. The hotel was conveniently located and is situated within walking distance of many restaurants, shops and points of interest. Our room (a junior suite) was very spacious, the bed was extremely comfortable and the shower is the best we have ever had at a hotel -- plenty of hot water and the water pressure was good and strong. The double showerhead and double handheld wands were a surprisingly nice feature. The hotel features a lovely rooftop restaurant/bar with a panoramic view of the city. We also enjoyed nightcaps (good Spanish brandy) and tapas/meals at Luigi's, an Italian Restaurant/Pizza parlor that is conveniently located just next door. We consider this hotel to be one of Barcelona's hidden gems and would definitely stay here again... and again!
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Comerc Madison, Director General at H10 Madison
Responded Oct 19, 2022
Dear 200ellenb, Thank you so much for leaving such a kind review. We are very pleased to read that you had a pleasant stay with us. We hope to be welcoming you back in the hotel in the near future. Best regards.
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This hotel is right in the center of Barcelona--a great location walking distance to many tourist areas, shops, and restaurants. It was one of our favorite hotels during our three weeks traveling in Spain. The rooms were very nice, clean and quiet. Our room had a small balcony with a view of the quaint side street and the cathedral in the background. The staff was exceptional! We were Club H10 members (free) and received free drink upon arrival and a free drink coupon for one day during our visit. The rooftop bar was our favorite, and we had drinks there each night. The only critique is we felt the breakfast was overpriced and opted to get a coffee and croissant sandwich at one of the many coffee shops near the hotel. I highly recommend this hotel.
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Comerc Madison, Director General at H10 Madison
Responded Jul 6, 2023
Dear JRN3010, Thank you for leaving your feedback about your recently stay with us. It is a pleasure to know that you had a good experience. We are improving every day to provide incredible stays for our guests! I hope to welcome you again, Rodolphe Pottier, Front Desk Manager
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Hi Nathan,
Thank you for contacting.
We have USB ports on the headboard of the bed.
We look forward to welcoming you.
I remain at your disposal.
Best wishes,
Ingrid Montes
Dear Daniel L,
Thank you for your message.
The breakfast rate is always the same, 24€ per person for adults and 12€ for kids (Under 12 years old).
For further information, do not hesitate to contact us back.
Have a good day!
There are more places to choose from in the Barcelona area.
PRICE RANGE
C$450 - C$626 (Based on Average Rates for a Standard Room)
LOCATION
SpainCataloniaProvince of BarcelonaBarcelonaCiutat Vella (Old Town) / Barrio Gòtico (Barri Gòtic) / El Congrés i els Indians
NUMBER OF ROOMS
101
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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