Help & FAQ

Please clear your browser’s history or cache and then refresh the page. This usually solves the problem. If you are still receiving an error message, you can make your gift via mail or on the phone using the information below.

Please clear your browser’s history or cache and then refresh the page. This usually solves the problem. If you are still unable to see the Payment Information step, you can make your gift via mail or on the phone using the information below.

NYU's credit card processor cannot guarantee credit card transactions on older browsers. Please make sure your browser is one of or newer than the versions listed below, or feel free to make a donation by phone or mail as described above.

Desktop:

IE 10+,Edge 13+,Firefox 42+,Chrome 48+,Safari 7.1+,Opera 37+

Mobile:

iOS Safari 7.1+,Android Browser 4.4+,Chrome Mobile 48+

Please contact webgiftsupport@nyu.edu for questions or help with the online giving form.

Due to high gift volume, please expect to see your electronic receipt between 4-7 business days.

Collectively, gifts of every amount have a tremendous impact on NYU and NYU students. Please click here to learn more!

You can make a gift in two additional ways:

Mail – Please send your gift to
New York University
Gift Processing Center
547 LaGuardia Pl
New York, NY 10012

Phone – Please call 1-800-698-4144
Monday-Friday between 9:00 AM and 5:00 PM EST. 
NYU accepts MasterCard, Visa, Discover, and American Express payments over the telephone.

With questions about Annual Giving or a particular appeal please email thefund@nyu.edu or call (212)-998-6989.

You may be able to multiply the value of your gift by participating in a matching gift program provided through your employer. Many companies will match employee contributions at a rate of 1:1, 2:1 or even greater. Your employer's personnel office can provide you with information on how to take advantage of your company's matching gift benefit as well as any forms you need to complete. To find out if a company has a matching gift program, please enter your employer's name at http://www.matchinggifts.com/nyu/.

If you are using your company's matching gift website, please select New York University or provide this EIN: 13-5562308. A matching gift will be allocated towards the fund that you selected.