The time to reskill is now

Remember that scene in the original Willy Wonka & the Chocolate Factory movie where the group embarks on a pleasant boat ride only to be sucked into a tunnel of WTAF? It was unsettling and exciting, and left viewers a bit dazed—kind of like this last year with the rise of generative AI. Today, some of the dust has settled, and more data is in on AI’s effect on the workplace. This edition of The Lead Line examines the opportunity—and the disruption—on the horizon. Dig in! 

Impact AI: 2024 Workforce Skills Forecast 

New data shines a light on the jobs and skills of the future 

Our second annual Impact AI: Workforce Skills Forecast digs deep into the data of eight countries to understand which jobs will be most impacted, which tasks will be automated, which roles will be in demand, and how leaders can skill their workforces to future-proof their businesses. What did we learn? Explore this digital data experience to find out. 

ServiceNow invests $3 million to skill talent in New York City 

A true story of tech talent on the rise 

Barriers were made to be broken, especially when it comes to tech jobs and New Yorkers. Why? Because more than 1,700 companies are searching for workers with ServiceNow skills in New York, and it's our job to identify and foster talent beyond those with a traditional computer science background. Find out how we are nurturing NYC’s next generation of tech workers with talent development programs, partnerships, and more. 

Workforce and demand for tech workers to grow with rise of AI 

Good news, techies! There are plenty of jobs to go around 

The funny thing about emerging technology is that it tends to require more people with additional skills to support and grow its reach. That’s certainly the case with AI, which our data has found to be a huge driver of technical job growth. In fact, our research finds that the workforce will continue to grow, so much so that by 2028 there will be a shortage of 1 million workers in the U.S. alone. So, don’t go planning that early retirement anytime soon—there will be more than enough work to keep you busy! Learn more about AI's impact on the global workforce. 

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