“Gavin was a fantastic part of my project team delivering a bespoke version of SNOW for two specific servicedesks! His knowledge of the system was invaluable in delivering the output we needed and in parts didn’t even know we needed! Highly recommended and definitely missed as I embark on another SNOW implementation, in a different organisation! ”
Activity
-
Had an incredible time speaking at our recent ServiceNow meetup! 🎙️ I shared insights about what my team and I are doing on our upcoming instance…
Had an incredible time speaking at our recent ServiceNow meetup! 🎙️ I shared insights about what my team and I are doing on our upcoming instance…
Liked by Gavin Parkes
-
[All the best & Thank You] A lot of people are working hard today and most likely over the weekend to handle and manage the widespread issue. These…
[All the best & Thank You] A lot of people are working hard today and most likely over the weekend to handle and manage the widespread issue. These…
Liked by Gavin Parkes
-
Wow! What an incredible placement year it’s been at Wilson Wraight. 💼 I was fairly nervous going into my role as a placement consultant. I’d never…
Wow! What an incredible placement year it’s been at Wilson Wraight. 💼 I was fairly nervous going into my role as a placement consultant. I’d never…
Liked by Gavin Parkes
Experience & Education
-
Deloitte UK
View Gavin’s full experience
See their title, tenure and more.
or
Licenses & Certifications
-
-
-
-
-
-
-
-
ITIL® V3 Foundation
EXIN
-
PRINCE2 Foundation
APMG
-
PRINCE2 Practitioner
APMG
Projects
-
HR Service Delivery
Delivery of HR case management application, for use by a HR Service Desk, based on the ServiceNow platform.
- Delivery of telephony integration, self-service, Knowledge Base and Chat/Social Collaboration functionality. -
CMDB Revamp Programme
-
A series of projects to allow the firm a single source of truth for assets and configuration data in the IT environment.
- Integrations with SCCM to pull physical server and desktop information.
- Process data from Virtual Server provisioning process to update the CMDB.
-
Global Spotlight ServiceDesk
-
Roll out of ServiceNow based ServiceDesk application to global member firms with Deloitte.
- Management of third party vendor to deliver new functionality and enhancements in ServiceNow.
- Technical lead on integration of ServiceNow with Active Directory forest and SSO across several member firms worldwide.
- Replacement of legacy ad-hoc user account feed with common worldwide Active Directory feed.
Recommendations received
-
LinkedIn User
9 people have recommended Gavin
Join now to viewMore activity by Gavin
-
Just finished the learning path “ServiceNow IT Leadership Professional Certificate”! #itprojectprogrammanagement #itstrategicplanning #itarchitectures
Just finished the learning path “ServiceNow IT Leadership Professional Certificate”! #itprojectprogrammanagement #itstrategicplanning #itarchitectures
Liked by Gavin Parkes
-
Tomorrow at 6:30 the swim starts after 29 weeks of training it begins for Tom York . Here is a link to his summary video. Thank you to all who have…
Tomorrow at 6:30 the swim starts after 29 weeks of training it begins for Tom York . Here is a link to his summary video. Thank you to all who have…
Liked by Gavin Parkes
-
We often worry about things in the future that never happen and hold on to the past. This stops us from noticing and enjoying the good things in…
We often worry about things in the future that never happen and hold on to the past. This stops us from noticing and enjoying the good things in…
Liked by Gavin Parkes
-
I’m happy to share that I’ve obtained a new certification: ServiceNow Certified Implementation Specialist - IT Service Management from ServiceNow!
I’m happy to share that I’ve obtained a new certification: ServiceNow Certified Implementation Specialist - IT Service Management from ServiceNow!
Liked by Gavin Parkes
-
I’m thrilled to announce the opening of Deloitte University EMEA! 🎉 This state-of-the-art learning environment is a game-changer for our people…
I’m thrilled to announce the opening of Deloitte University EMEA! 🎉 This state-of-the-art learning environment is a game-changer for our people…
Liked by Gavin Parkes
-
Just finished the course “Business Analysis Foundations” by Greta Blash! Check it out: https://lnkd.in/eE9yc3Rg #businessanalysis.
Just finished the course “Business Analysis Foundations” by Greta Blash! Check it out: https://lnkd.in/eE9yc3Rg #businessanalysis.
Liked by Gavin Parkes
Other similar profiles
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore MoreOthers named Gavin Parkes in United Kingdom
-
Gavin Parkes
Policing, Ship Security Officer - Security and Change Management experience
-
Gavin Parkes
Business Analyst at Palmer & Harvey
-
Gavin Parkes
Transport Manager and Driver At Northwest chemifreight ltd
-
gavin parkes
Project Manager at Public Health Specialist
12 others named Gavin Parkes in United Kingdom are on LinkedIn
See others named Gavin Parkes