Moving workplace trust from “maybe” to measurable to maximized. Founder. CEO. Consultant. Executive Coach. Teacher. Speaker. Author of book: Closing the Trust Gap.
Trust falls don’t work. My wife and I were recently going through old pictures and we found this one from 25 years ago…it was an evening river trip in Colorado together (I was a commercial whitewater rafting guide for many years). I stood on the edge of the rock, considered the risks, had a life jacket on, knew the depth of the river, and jumped feet first, knowing someone was downstream to reach me if something went wrong. I wasn’t forced to fall. I chose to jump. Research continues to show that what was once thought to be a reliable way to build trust among teams…trust falls…are actually harmful in many ways: - trust falls scare people - trust falls hurt people - trust falls remind people of past trauma - trust falls are superficial - trust falls are short-lived Real trust doesn’t involve falling….real trust involves jumping when the conditions are right. - trust jumps allow you to see what’s in front of you - trust jumps allow you to weigh the consequences - trust jumps involve calculated risk - trust jumps allow you to make the decision, instead of others making decisions on your behalf - trust jumps that don’t happen should be met with grace instead of pressure Healthy leaders and teams create the conditions for people to willingly take the appropriate risk and jump with trust. Instead of asking people to fall, let’s create the right conditions for them to jump safely. #TrustProposition
So many memories from that exact location. Now helping younger generations learn what you write so well about from that exact same location. You just gave me words to make this a more meaningful event for many.
when will we learn that the majority of programmatic change initiatives have no stain power, do more harm than good and he wrote trust faster than acid erodes a plastic cup? In my own case, Corey 95% or more of the large system change initiation is that I lead our successful and sustainable simply because their systemic and nature. It is very little to do with me, but it directly correlated to the systems nature of organizations.
Saying it as it is; trust falls are superficial! Let not the people who hires the trainers who organise trust falls see this post - folks will be ‘made’ to do trust jumps for the next few decades
Very insightful. Communication is a key as this clip illustrated.. https://youtu.be/mUJ3XX8hK74?si=A9cTZ6wRRH6I0SPZ
“Trust jumps”. I’m liking that a lot. We can help create the conditions for them to jump not fall. Love the post Cory!
Come on. 🔥🩷
This is awesome!
Finally someone said this. Thank you.
Cory Scheer- My kind of story!
I'll Help You Bring Out the Best in Your Teams and Business through Advising, Coaching, and Leadership Training | Harvard Business School Professor | Best-Selling Author | Speaker | Co-Founder
1moCory Scheer This is such an insightful take on the concept of trust in teams! The distinction between being forced to fall and choosing to jump is powerful. I completely agree that trust should be built on creating the right conditions for people to take informed, voluntary risks. In my experience, the most effective leaders focus on fostering an environment where trust jumps are encouraged. They prioritize: Clear Expectations: Ensuring everyone understands what is expected and what the potential outcomes are. - Open Communication: Maintaining an open dialogue where team members feel safe to express their concerns and ideas. - Empathy and Support: Showing understanding and support when team members are hesitant to take the leap, and providing the necessary reassurance. - Recognition of Effort: Acknowledging and celebrating when team members take those calculated risks, regardless of the immediate outcome. By emphasizing these principles, leaders can build a foundation of trust that empowers their teams to take meaningful actions confidently. Thank you for sharing this perspective; it's a great reminder of how we can all work towards creating healthier, more trusting work environments.