Libbi Carlson, CRME

The hospitality industry has faced its share of challenges in recent years, but for many, issues around staffing continue to pose a problem. A lot of hotels around the world are struggling to attract and retain employees, which in turn is impacting their operational efficiency, service, and ultimately, the guest experience. So what’s the answer? There are many factors at play, but creating a positive, communication-friendly work environment is an essential ingredient, especially one that’s free from language barriers… and this is where #artificialintelligence can play a crucial role. Combining hardware, cloud software, and mobile connectivity, Relay is seeking to eliminate language-related barriers with its breakthrough AI functionality, allowing for real-time face-to-face language translation via talk or text. Their "TeamTranslate" enables teams to select their preferred language so all messages they send or receive are automatically translated accordingly – a potential game-changer for #hospitality. More info via International Luxury Hotel Association https://lnkd.in/esbD6eZY #hoteltech #hoteltechnology #hospitalitytechnology #hotelindustry #hospitalityindustry 

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The Hospitality Financial and Technology Professionals (HFTP) recently announced the near final approval of the Uniform System of Accounts for the Lodging Industry (USALI) — 12th Revised Edition! This latest 12th Revised Edition is packed full of updated guiding principles to increase transparency in reporting, expand data sets for better decision-making, and align with modern practices. Members of the Global Finance Committee will be on hand to celebrate by hosting a series of "USALI 12th Revised Edition, Deep Dive" webinars taking place next month through September 2024. In each of the webinars, a different aspect of the new edition will be discussed to provide more insights. The series gets underway with a free Webinar on Rooms – Schedule 1, June 6th. The speakers will delve into the expanded definitions for each rate category used to segment Rooms Revenue, providing clearer insights into revenue streams. Additionally, there will be new guidance aimed at enhancing transparency regarding the costs associated with guest loyalty programs and amenities. Finally, an in-depth look at the newly introduced Executive Lounge – Subschedule 1-1. Don't miss it! Register now and spread the word: https://hubs.ly/Q02zr79T0 #USALI #HFTP #HospitalityFinance #GlobalFinanceCommittee #Hospitality #FinancialLeadership

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Hotels are CRITICAL to America's economy, and we've got the numbers to prove it. We developed state-by-state projections for 2024 hotel tax revenue, employee wages and salaries, guest spending, and employment. 📰 Read more from AHLA Interim President & CEO Kevin Carey in LODGING Magazine: https://lnkd.in/eU9hDN22

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As globetrotting #bedbugs continue to take over the headlines, this summer has been especially troublesome for #hotel managers looking to protect their properties from legal action & punishing media attention. This Hotel Business Magazine article can help! https://bit.ly/3VKql8d

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Aloha, HSMAI Hawaii Chapter community! 🌺 Check out this insightful article by LODGING Magazine: "Seven Ways Hoteliers Can Foster Better Partnerships with Meeting Planners." Learn how personalized experiences, transparent communication, and strategic collaborations can elevate guest satisfaction and drive business success! Read more: https://lnkd.in/g_nKhtaq #HospitalityPartnerships #EventPlanning #HotelIndustry #HSMAIHawaii

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Hotel News Roundup | Madison Resort, GM Shuffles, Vegas Rebrand & Top Travel Trends 📺 Get all the latest hospitality & hotel news in this must-watch episode! Hotelstaff.tv brings you the biggest stories, updates, and insights impacting the industry this week. From major hotel openings like the stunning $52M #MadisonCrestResort in Wildwood, #NewJersey 🏨 to leadership shakeups with new general managers appointed across top U.S. properties 👔, we've got you covered on all the happenings. Catch the breaking news on The Mirage #LasVegas shutting down after 35 years for a massive rebranding into the guitar-shaped Hard Rock International 🎸. We dive into what this iconic Vegas transition means. Speaking of leadership changes, get the scoop on the new GMs taking over iconic hotels like the Conrad Washington, DC, Dream Downtown Hotel NYC, Hilton Burlington is becoming Hotel Champlain and more! Find out where Americans are heading for summer travel 2024 based on Tripadvisor's new data 🌴☀️. The rankings might surprise you as economic concerns linger. Plus, don't miss the inspiring story of Harris Rosen's #scholarship program 📚 empowering high school students from underserved communities. Stay ahead of the curve by tuning in weekly for our Front Desk Show! Drop a comment with what other hospitality & hotel topics you'd like us to cover. HotelStaff.com https://lnkd.in/g5hwfQnE #HotelNews #HospitalityUpdates #IndustryInsights #TravelTrends #GeneralManagers #VegasHotels #Scholarships

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⭐ SERTIFI CUSTOMER SHOUTOUT ⭐    LODGING Magazine has named over 50 hotel management companies that set hoteliers up for success.     Despite the ups and downs the hospitality industry has faced in recent years, hotel management companies are standing tall and offering consistency by supporting hoteliers through staffing challenges, helping them position themselves against competitors, and aligning on growth opportunities to stand out within the market.    Congratulations to the Sertifi customers who made the list!    We stand with you and support you in all that you do to make this industry great. #sertifi #hospitalitytechnology #digitalsolutions #hospitalityindustry #hotelmanagementcompanies #hoteliers #hotelsupport #lodgingmagazine #customershoutout 

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In today's #hospitality it is crucial to have a solid onboarding and ongoing development for your team members... retention and being part of a cultural family is critical to the success of your hotel. #coachingculture #coaching Hayato Nogaki

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Looking forward to applying newfound knowledge and insights from the American Hotel & Lodging Association Hospitality Show! Grateful for the chance to connect and learn alongside fellow professionals in the field. The conversations and connections were invaluable. Our team was especially inspired by the special feature by ForWard, a movement advancing women leaders in hospitality. Here are some great takeaways on leadership: - Great leaders know who they are. If you don't know who you are, people won't trust you. - Smart leaders work with the culture they have to get the culture they want. - Be curious. Curiosity will make you ask the right questions at the right time. - Be 100% engaged in every interaction. Being fully engaged is a SUPERPOWER. 

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Here’s how Wyndham Hotels & Resorts’ Q1 panned out. Read the full report: #HOTELS #hotelnews #hospitality #hospitalityindustry #hospitalitynews #wyndhamhotels #q12024

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Summer Sizzler on the Horizon! Travelers Ready to Hit the Road - Despite Inflation! Great news for hoteliers and resort managers! A recent AHLA survey reveals a travel boom, with 61% of Americans planning leisure trips in the next few months. But inflation is still a concern. Click the link to read our analysis of the AHLA survey and discover what this means for your summer bookings! https://lnkd.in/g927MTde #HospitalityIndustry #TravelTrends #AHLA #SummerTravel #InsideHospitalitySolutions

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Overnight stays fuel the visitor economy and fund destination budgets. And yet... ⬇️ Destination leaders make crucial decisions every day with limited insight into their community’s lodging sector. Zartico Lodging Data unlocks actionable insights from the largest commercially available lodging data set — right inside ZDOS®. Available as an add-on subscription, these new modules provide unrivaled visibility into hotel and short-term vacation rental performance — so you can take strategic action. A few reasons destinations are excited to add Zartico Lodging Data to their ZDOS®: 1️⃣ Your lodging report — upgraded. 💪 New KPIs like average stay value and booking window do more than measure, they fuel strategies for attracting high-quality visits. 2️⃣ Pacing insights look six months ahead. 🔮 Better than a crystal ball for visibility into peak times and need periods. Develop strategies to influence future bookings, then watch the impact. 3️⃣ Market trends inform marketing strategy. 📊 Compare feeder markets by revenue, stay value, and seasonal travel patterns to pinpoint opportunities and allocate resources. 4️⃣ It’s easy to use. 🍰 Lodging data is piped directly into ZDOS®. No uploads and no revisions. Just data you can trust, report with confidence, and — perhaps the best part — share with your stakeholders. Interested in learning more? Explore what else you can do with lodging insights on our website: https://lnkd.in/gMbKHfU4

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#CREF advisory board member Chip Ohlsson, Executive Vice President and Chief Development Officer, North America Wyndham Hotels & Resorts, highlighted the strategic significance of incorporating the WaterWalk brand into Wyndham's portfolio. He emphasized the substantial increase in demand for extended stay accommodations over the past year, driven by both guests and developers seeking new partnership opportunities with Wyndham. Ohlsson reiterated Wyndham's commitment to providing the most comprehensive portfolio of extended stay brands in the industry, citing WaterWalk's addition as a significant step forward in this direction. Through a strategic agreement, WaterWalk's inclusion adds 11 US properties and 1,500 rooms to Wyndham's portfolio. This strategic decision aims to ensure that Wyndham can effectively serve every segment of the market, addressing the diverse needs of owners and guests alike. The addition of WaterWalk aligns with the escalating demand for extended stay accommodations, underlining Wyndham's objective of offering the most robust portfolio of extended stay brands. #WyndhamHotels #WaterWalkExtendedStay #HospitalityIndustry #HotelBrandsCollab Click here to read more: https://lnkd.in/ehdERhtW

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U.S. hotel performance surged with the help of the total solar eclipse, as reported by CoStar for the second week of April: - Occupancy: 65.8% (+2.8%) - ADR: $160.20 (+2.9%) - RevPAR: $105.48 (+5.8%) Philadelphia led the Top 25 Markets with significant increases in occupancy (+23.2%) and RevPAR (+45.7%), driven by WrestleMania 40. Dallas, along the eclipse's path, saw notable gains in ADR (+20.1%) and RevPAR (+38.8%). https://lnkd.in/eqCZHViV #HARDY #TheHardyGroyup #HotelPerformance #SolarEclipse #Hospitality #Hotel #April #Data #Analytics #Urban #Travel #Tourism

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Does your hotel’s onboarding process set new hires up for long term success? A housekeeper onboarding experience isn’t limited to just their first day on the job — in fact, it starts long before a new hire’s first day. Download this checklist to audit your current onboarding procedures before, during, and after your new hire’s first shift to improve retention rates, employee engagement, and guest experiences: https://hubs.ly/Q02y-Gfk0

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