Horst Schulze

The Delicate Balance: Managing Hotel Labor Costs Amid Rising Revenue in U.S. Hotels| Hotel Marketing #HotelMarketing #BeatTheCompetition #Bezla Bezla.com No matter where you are on your hotel revenue journey, Bezla can help you go further. Bezla.com LLC

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One of the harshest realities in the hotel industry is turnover. It is painful to everyone involved and I know hotel groups are trying hard to incentivize and support their team. One of the best ways I’ve seen to do that is to provide adequate training and resources. I think hoteliers WANT their team to feel empowered around the financials and trusted to maximize their budget. That is why we put together our free hotel financials guide for your team. Grab your copy of the guide in the comments! Include it in your new hire training. It will help your team understand hotel financials and how their efforts help the team win! AND you don't have to reinvent the wheel by creating it yourself! #hotelsolutions #hoteliers #hotelindustry #hoteliers

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The hospitality industry has faced its share of challenges in recent years, but for many, issues around staffing continue to pose a problem. A lot of hotels around the world are struggling to attract and retain employees, which in turn is impacting their operational efficiency, service, and ultimately, the guest experience. So what’s the answer? There are many factors at play, but creating a positive, communication-friendly work environment is an essential ingredient, especially one that’s free from language barriers… and this is where #artificialintelligence can play a crucial role. Combining hardware, cloud software, and mobile connectivity, Relay is seeking to eliminate language-related barriers with its breakthrough AI functionality, allowing for real-time face-to-face language translation via talk or text. Their "TeamTranslate" enables teams to select their preferred language so all messages they send or receive are automatically translated accordingly – a potential game-changer for #hospitality. More info via International Luxury Hotel Association https://lnkd.in/esbD6eZY #hoteltech #hoteltechnology #hospitalitytechnology #hotelindustry #hospitalityindustry 

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Simplify the hotel booking process: Interactive Pricing Filters at Your Fingertips We know that budget is a top priority for travelers when booking a stay. Our GX design methodology includes an intuitive feature that allows potential guests to toggle prices up and down, finding the perfect room within their budget at a glance. This feature ensures that users don't just see what's available; they see what's affordable for them, all in real-time and directly connected to the booking engine.

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Does your hotel’s onboarding process set new hires up for long term success? A housekeeper onboarding experience isn’t limited to just their first day on the job — in fact, it starts long before a new hire’s first day. Download this checklist to audit your current onboarding procedures before, during, and after your new hire’s first shift to improve retention rates, employee engagement, and guest experiences: https://hubs.ly/Q02y-Gfk0

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Dropping hotel rates can tarnish your brand and turn off some guests. Elevating the guest experience offers a more sustainable differentiation and demand generation route. By investing in quality improvements, personalized services, and 'unique offerings', hotels can create compelling reasons for guests to choose their property over competitors, beyond just competitive pricing.  #hotels #hotelindustry #guestexperience #hotel #hospitality

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Expert Insight: "How do you create an engaging hotel sales training program? You first need to take stock of your company, your salespeople and your goals. Then, you can build an innovative program from the ground up." Read more from Lindsay Greenshields of SPIRE Hospitality below #HotelBusiness https://lnkd.in/eRPjnWrt #hotel #hotels #hotelnews #hotelowners #hoteliers #hotelindustry #hospitality #hospitalitynews #hospitalityindustry #hotelsandresorts #lodging #hospitalityprofessionals #sales #training

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"There are many ways to deliver and present educational programs, but some are more engaging than others. You want to be sure that your trainees are absorbing the information you’re presenting and can apply it immediately in their day-to-day work." - Lindsay Greenshields, Regional Director of Sales and Marketing for Hotel Business Magazine #spirehotels #hospitalitymanagement #hotelmanagement #leveluplearning #leveluptraining #levelup #training #teammembertraining #hospitalitytraining #hotel #hotels #hotelnews #hotelowners #hoteliers #hotelindustry #hospitality #hospitalitynews #hospitalityindustry #hotelsandresorts #lodging #hospitalityprofessionals #sales #training

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"There are many ways to deliver and present educational programs, but some are more engaging than others. You want to be sure that your trainees are absorbing the information you’re presenting and can apply it immediately in their day-to-day work." - Lindsay Greenshields, Regional Director of Sales and Marketing for Hotel Business Magazine #spirehotels #hospitalitymanagement #hotelmanagement #leveluplearning #leveluptraining #levelup #training #teammembertraining #hospitalitytraining #hotel #hotels #hotelnews #hotelowners #hoteliers #hotelindustry #hospitality #hospitalitynews #hospitalityindustry #hotelsandresorts #lodging #hospitalityprofessionals #sales #training

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The hospitality industry has faced significant challenges over the past few years, particularly when it comes to staffing. As shown in the graph (source: Statistics Netherlands, CBS ) staff shortages have fluctuated significantly from Q3 2018 to Q2 2023, reflecting the impact of the COVID-19 pandemic and subsequent recovery. Key Insights: -Pre-pandemic (Q3 2018 - Q1 2020): Moderate staff shortages ranged between 20% to 35%. -Pandemic Impact (Q1 2020 - Q4 2020): Significant drop in staff shortages to below 10%, due to widespread industry shutdowns. -Post-pandemic Recovery (Q1 2021 - Q1 2023): Sharp increase in staff shortages, peaking around 40%, highlighting the struggle to recruit enough staff amidst recovery. Current Situation: By Q1 2023, staff shortages have stabilized around 30%-40%, yet the challenge remains for many hospitality businesses to find and retain the right talent. How GP-Connect Can Help At GP-Connect, we understand the unique staffing challenges faced by the hospitality industry. Our tailored recruitment solutions are designed to help your hospitality business overcome these type of challenges. Why Choose GP-Connect? Extensive Network: Access a vast pool of qualified candidates ready to meet your staffing needs. Industry Expertise: Benefit from our deep understanding of the hospitality sector and its specific requirements. Fast and Efficient Hiring: Our streamlined processes ensure you find the right fit quickly, minimizing downtime. Comprehensive Support: We provide end-to-end support for both our candidates and clients in order to have a smooth integration and matchmaking process. Get Started Today: Don't let staff shortages hold you back. Contact GP-Connect to discover how we can help you find the right hospitality talent and keep your operations running smoothly. info@gp-connect.com #staffshortage #hospitality #matchmaker #infographic #hospitalitysuccess #StatisticsNetherlands

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This spring season saw a record-breaking amount of online guest reviews and traveler feedback as travel demand surged and people booked their next hotel stay. Hoteliers are continuously receiving detailed insight into guest preferences and how they can elevate their hotel guest experience across the portfolio through unique guest sentiment left online in reviews. In our 2024 Spring Guest Sentiment Report, we analyzed over 2 million reviews and individually identified a staggering 8 million+ guest sentiment tags that provide the blueprint on how hotel owners and operators can tailor their on-site hotel operations to capture more traveler bookings and drive revenue ahead of the busy summer. Check out the eye-opening findings presented in the TMG Spring Guest Sentiment Report: 3rd Edition! - Travelers were split 50/50 regarding the guest sentiment tag “noise.” Half were positive, and the other half were negative. This topic continues to be sensitive for guests, so be sure to explain the difference between good and bad noise on the property. - Almost half of all guest sentiments about the tag “pets” were positive. Communicating hotel pet policy and pet friendliness through digital channels will avoid potential frustrations. - “Location” was ranked #3 as the most mentioned guest sentiment tags out of 25. Guests want to know what exciting attractions and activities are near your hotel, and highlighting those events on digital channels will help capture more bookings. - The sentiment tag “recommendations” received over 86k positive mentions. Leveraging social advocates and influencers online can help bolster hotel occupancy and significantly affect a guest’s decision-making process. Read the full report by clicking the link below so you are prepared to make the most of the upcoming busy summer travel season! https://lnkd.in/eQ9Uc94F #Hospitality #HotelIndustry #Hoteliers #TravelandTourism

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Over the past 40 years, hotel revenue optimization and the skillsets of the individuals practicing it have continued to evolve. Has your organization's approach to supporting revenue leaders evolved with the role? IDeaS' Christian Boerger highlights some of the key ways hotels can set a foundation for success. #RevenueManagement #Hospitality #HotelManagement

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The U.S. House of Representatives has passed the No Hidden FEES Act to ensure transparency in extra fees for travelers booking accommodations in the U.S. Full story: #HOTELS #hotelnews #hospitality #hospitalityindustry #hotelindustry #hospitalitynews

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11 Ways to Effectively Manage Guests Complaints In Hotel Discover 11 proven strategies to effectively manage hotel guest complaints and hotel requests, enhancing guest satisfaction and loyalty. From prompt responses to personalized solutions, learn how to turn complaints into opportunities for exceptional service. Read the full article at: https://rb.gy/p0ej6e

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Here’s how Wyndham Hotels & Resorts’ Q1 panned out. Read the full report: #HOTELS #hotelnews #hospitality #hospitalityindustry #hospitalitynews #wyndhamhotels #q12024

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#Hoteliers, what category do you fall into? Hotel properties aren't one-size-fits-all, and neither are revenue managers! When evaluating what strategies or tools can best support you in your role, it’s helpful to know what category of revenue management you’re most aligned with. 𝐓𝐚𝐤𝐞 𝐨𝐮𝐫 𝐪𝐮𝐢𝐜𝐤 𝐪𝐮𝐢𝐳 to see what revenue management style best describes you! #revenuemanagement #hospitality #RMS

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