HMP Master’s Post

Your staff are your direct ambassadors. Engage them through your vision, mission, and values. Provide them with the tools and technology to be seen and heard, so they are encouraged to add value and take action in real-time. #Functional #HMPMaster #Efficient #RealTime #Comprehensive

Happy guests are motivated to give back. Make it easy for them to use technology to refer their friends, share their experiences and become a brand ambassador of your property with a simple click of a button on their smartphone. #Functional #HMPMaster #Efficient #RealTime #Comprehensive

Provide more value add. A special drink, a free snack, a little momento, or complimentary service will stand out to guests. Take this opportunity to “practice hospitality” at your hotel, your guests’ home away from home. #Functional #HMPMaster #Efficient #RealTime #Comprehensive #Hospitality #Travel #Innovation

Track the productivity of each Sales Team member on a daily basis, allowing us to measure the conversion of business more accurately and frequently. #Functional #HMPMaster #Efficient #RealTime #Comprehensive

We employ the latest technologies and digital tools to develop an integrated hospitality PMS. That is simple to use and yet robust enough to empower all key stakeholders to manage hotel performance efficiently. #Functional #HMPMaster #Efficient #RealTime

As hotels owners ourselves, we understand the challenges faced with limited resources; manual, inefficient systems; too few qualified staff; quality control standards; and personalized services. That's why we are here. #Functional #HMPMaster #Efficient #RealTime #Comprehensive

Hotels should concentrate their efforts on improving digital-first interactions with clients through digital channels to increase business opportunities. #Functional #HMPMaster #Efficient #RealTime #Comprehensive

Eliminating the middlemen: The direct-to-consumer movement entails connecting directly with the end consumer, bypassing typical supply chain intermediaries like travel agents or OTA. #Functional #HMPMaster #Efficient #RealTime #Comprehensive

Customers want to feel special in the age of hyper-individualization; thus, micro-moments and personalization are essential. They want hotels to recognize and respond to their unique requirements, and they seek something that is exclusively theirs. #Functional #HMPMaster #Efficient #RealTime #Comprehensive

A loyalty program is the most effective way to attract and reward long-term customers. Independent hotels can be creative and personal with rewards, more flexible with their benefits program than larger chains. #Functional #HMPMaster #Efficient #RealTime #Comprehensive