Geedesk Technologies Inc.

Geedesk Technologies Inc.

Software Development

Pondicherry, Puducherry 242 followers

The first defence against negative reviews

About us

Geedesk is a web based complaint management software for hotels & resorts. You can try Geedesk free of cost for 14 days.

Website
https://www.geedesk.com/
Industry
Software Development
Company size
11-50 employees
Headquarters
Pondicherry, Puducherry
Type
Privately Held
Founded
2017

Locations

  • Primary

    No.90, 4th Cross, Rainbow Nagar

    Pondicherry, Puducherry 605011, IN

    Get directions
  • 130, Sugarberry Court,

    Batesville, Arkansas 72501, US

    Get directions

Employees at Geedesk Technologies Inc.

Updates

  • 🔑 𝗨𝗻𝗹𝗼𝗰𝗸𝗶𝗻𝗴 𝘁𝗵𝗲 𝗦𝗲𝗰𝗿𝗲𝘁 𝘁𝗼 𝗘𝘅𝗰𝗲𝗽𝘁𝗶𝗼𝗻𝗮𝗹 𝗛𝗼𝘀𝗽𝗶𝘁𝗮𝗹𝗶𝘁𝘆: 𝗚𝘂𝗲𝘀𝘁 𝗣𝗿𝗼𝗳𝗶𝗹𝗲𝘀 In today's competitive hospitality landscape, delivering an unforgettable guest experience is essential. The secret weapon? Guest profiles. Here’s why: 🎯 𝗨𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱𝗶𝗻𝗴 𝗣𝗿𝗲𝗳𝗲𝗿𝗲𝗻𝗰𝗲𝘀: Guest profiles track room preferences, dietary needs, and favoured amenities. Imagine the delight when a returning guest finds their favourite vegetarian meal ready and waiting! 🤝 𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘇𝗲𝗱 𝗦𝗲𝗿𝘃𝗶𝗰𝗲: Stand out by anticipating guest needs. Greet them by name, tailor room amenities, and provide service that feels bespoke, fostering deep loyalty. 🛠 𝗥𝗲𝘀𝗼𝗹𝘃𝗶𝗻𝗴 𝗜𝘀𝘀𝘂𝗲𝘀: Efficiently address concerns by referencing past complaints and resolutions. Ensure no issue slips through the cracks, enhancing guest satisfaction. 📈 𝗦𝗺𝗮𝗿𝘁 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴: Use insights from guest profiles for targeted marketing and loyalty programs. Reward loyal guests with personalized offers, driving repeat visits. 🚀 𝗕𝗼𝗼𝘀𝘁 𝗘𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆: Centralized digital profiles save time, reduce errors, and streamline inter-department communication, ensuring top-notch service. Maintaining guest profiles isn’t just smart—it's a game-changer. Ready to elevate your hotel’s guest experience? Start leveraging guest profiles today and watch your hotel thrive! #HotelManagement #GuestExperience #HospitalityInnovation #CustomerLoyalty #OperationalExcellence

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  • 🚀 𝗘𝗹𝗲𝘃𝗮𝘁𝗲 𝗬𝗼𝘂𝗿 𝗛𝗼𝘁𝗲𝗹'𝘀 𝗙𝘂𝘁𝘂𝗿𝗲 𝘄𝗶𝘁𝗵 𝗔𝗜! 🌟 In today's tech-driven world, the hotel industry is evolving at breakneck speed. To stay ahead, hotels are embracing innovative solutions like Artificial Intelligence (AI). Here's how AI is transforming hospitality: 🤖 𝗘𝗻𝗵𝗮𝗻𝗰𝗲𝗱 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲: AI-powered chatbots and virtual assistants handle guest inquiries instantly, offer personalized recommendations, and streamline requests. Imagine a chatbot booking dinner reservations or answering late-night questions—all while your staff focuses on high-touch, personal interactions. 🔄 𝗦𝘁𝗿𝗲𝗮𝗺𝗹𝗶𝗻𝗲𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀: AI automates repetitive tasks like check-ins and check-outs, reducing wait times. It analyzes data to predict occupancy rates, optimizing staff schedules and resource allocation for smooth operations. 💰 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝘁 𝗥𝗲𝘃𝗲𝗻𝘂𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: AI systems analyze market trends and competitor pricing to dynamically adjust room rates, maximizing occupancy and revenue. Tailor your promotions and upsell opportunities with smart insights. ⚡ 𝗦𝗺𝗮𝗿𝘁 𝗘𝗻𝗲𝗿𝗴𝘆 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: AI optimizes energy use by adjusting lighting, heating, and air conditioning based on occupancy and preferences. Reduce costs and enhance sustainability effortlessly. 🛡️ 𝗘𝗻𝗵𝗮𝗻𝗰𝗲𝗱 𝗚𝘂𝗲𝘀𝘁 𝗦𝗮𝗳𝗲𝘁𝘆: AI-powered surveillance systems and facial recognition ensure robust security. Maintain a safe environment for guests and staff with real-time alerts and controlled access. 📊 𝗗𝗮𝘁𝗮-𝗗𝗿𝗶𝘃𝗲𝗻 𝗗𝗲𝗰𝗶𝘀𝗶𝗼𝗻𝘀: Leverage guest data for actionable insights in marketing and operations. Personalize offers tailor campaigns, and exceed guest expectations with AI-powered analytics. 📝 𝗥𝗲𝗽𝘂𝘁𝗮𝘁𝗶𝗼𝗻 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Use AI to analyze online reviews and feedback. Understand sentiment trends and proactively address concerns to enhance your reputation and guest satisfaction. AI is not just a buzzword—it's a game-changer. Embrace AI to streamline operations, boost efficiency, and deliver unforgettable guest experiences. Ready to revolutionize your hotel? Dive into AI and transform your hospitality journey today! #AIinHospitality #HotelInnovation #GuestExperience #SmartHotels #HospitalityTech #FutureOfHotels

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    242 followers

    🌟𝗠𝗮𝘅𝗶𝗺𝗶𝘇𝗲 𝗚𝘂𝗲𝘀𝘁 𝗦𝗮𝘁𝗶𝘀𝗳𝗮𝗰𝘁𝗶𝗼𝗻 𝘄𝗶𝘁𝗵 𝘁𝗵𝗲 𝗣𝗲𝗿𝗳𝗲𝗰𝘁 𝗖𝗼𝗺𝗽𝗹𝗮𝗶𝗻𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲! 🌟 ⁉ Did you know that 𝟴𝟱% of guests are more likely to return if their complaints are resolved quickly and efficiently? 🤔 That's why choosing the right complaint management software is a game-changer for hotels! 🏨✨ 🔍 Our Latest Article Reveals Key Insights: 👉 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻: Ensure seamless integration with your existing systems for a streamlined workflow. 🔄 👉 𝗨𝘀𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: A user-friendly interface is crucial. In fact, hotels with intuitive software report a  𝟯𝟬% increase in staff efficiency! 📈 👉 𝗥𝗲𝗮𝗹-𝗧𝗶𝗺𝗲 𝗗𝗮𝘁𝗮: Access real-time analytics to address issues promptly and improve service. ⏱️ 👉 𝗖𝘂𝘀𝘁𝗼𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻: Tailor the software to fit your unique needs, resulting in a 𝟮𝟬%  improvement in complaint resolution rates! 🛠️ 👉𝗗𝗲𝘁𝗮𝗶𝗹𝗲𝗱 𝗥𝗲𝗽𝗼𝗿𝘁𝗶𝗻𝗴: Leverage robust reporting to analyze trends and continuously enhance the guest experience. 📊 By choosing the right software, you’re not just managing complaints – you're transforming the guest experience and boosting loyalty. 🌟 👀Read the full article here and discover how to elevate your hotel's service quality: https://bit.ly/3xKwhFo 🌐 Don't miss out on these invaluable insights! #HotelManagement #ITManagement #HospitalityIndustry #CustomerService #TechInnovation #ComplaintManagement #GuestSatisfaction #HospitalityTech

    Top 7 Things To Know When Choosing A Complaint And Request Management Software

    Top 7 Things To Know When Choosing A Complaint And Request Management Software

    https://www.geedesk.com/blog

  • 🌐 𝗪𝗵𝘆 𝗬𝗼𝘂𝗿 𝗛𝗼𝘁𝗲𝗹 𝗦𝗵𝗼𝘂𝗹𝗱 𝗠𝗶𝗴𝗿𝗮𝘁𝗲 𝘁𝗼 𝗟𝗶𝗻𝘂𝘅: 𝗔 𝗚𝗮𝗺𝗲-𝗖𝗵𝗮𝗻𝗴𝗲𝗿 𝗶𝗻 𝟮𝟬𝟮𝟰 🌐 🌟The Linux operating system, launched by Linus Torvalds in 1991 as a college project, has evolved into a powerful alternative to Windows. 🌟 💣 It's open-source, robust, and used by tech giants like Google, Amazon, Facebook, and Microsoft. 👇 Here's why your hotel should consider making the switch: 1️⃣ 𝙑𝙖𝙧𝙞𝙚𝙩𝙮 𝙤𝙛 𝘿𝙞𝙨𝙩𝙧𝙤𝙨: Choose from many Linux distributions, with Ubuntu being a top choice—user-friendly, feature-rich, and fast, even on old hardware. 💻 2️⃣ 𝘾𝙤𝙨𝙩 𝙎𝙖𝙫𝙞𝙣𝙜𝙨: Linux is free for both personal and organizational use. No more worries about pirated versions! 💰 3️⃣ 𝙀𝙣𝙝𝙖𝙣𝙘𝙚𝙙 𝙎𝙚𝙘𝙪𝙧𝙞𝙩𝙮: Linux doesn't support .exe files, making it resistant to viruses and malware. Most Linux systems run smoothly without the need for antivirus software. 🔒 4️⃣ 𝙁𝙧𝙚𝙚 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 & 𝙐𝙥𝙙𝙖𝙩𝙚𝙨: Enjoy free security and OS upgrades continuously. 📈 5️⃣ 𝙋𝙚𝙧𝙛𝙤𝙧𝙢𝙖𝙣𝙘𝙚 𝙤𝙣 𝙊𝙡𝙙 𝙃𝙖𝙧𝙙𝙬𝙖𝙧𝙚: Linux is lightweight and efficient, running well even on older computers with just 8GB RAM. 🚀 With applications becoming browser-based, the underlying OS is becoming less critical. This shift presents a golden opportunity for hotels to migrate to Linux. Consider it a long-term project, implemented in small phases for a seamless transition. 📊 𝗔͟𝗰͟𝗰͟𝗼͟𝗿͟𝗱͟𝗶͟𝗻͟𝗴͟ ͟𝘁͟𝗼͟ ͟𝗮͟ ͟𝗿͟𝗲͟𝗰͟𝗲͟𝗻͟𝘁͟ ͟𝘀͟𝘁͟𝘂͟𝗱͟𝘆͟,͟ ͟𝗼͟𝗿͟𝗴͟𝗮͟𝗻͟𝗶͟𝘇͟𝗮͟𝘁͟𝗶͟𝗼͟𝗻͟𝘀͟ ͟𝗰͟𝗮͟𝗻͟ ͟𝘀͟𝗮͟𝘃͟𝗲͟ ͟𝘂͟𝗽͟ ͟𝘁͟𝗼͟ ͟𝟯͟𝟬͟%͟ ͟𝗼͟𝗻͟ ͟𝗜͟𝗧͟ ͟𝗰͟𝗼͟𝘀͟𝘁͟𝘀͟ ͟𝗯͟𝘆͟ ͟𝘀͟𝘄͟𝗶͟𝘁͟𝗰͟𝗵͟𝗶͟𝗻͟𝗴͟ ͟𝘁͟𝗼͟ ͟𝗟͟𝗶͟𝗻͟𝘂͟𝘅͟.͟ #HotelManagement #LinuxMigration #ITTransformation #CostSavings #EnhancedSecurity #HospitalityTech

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    🚀 𝗚𝘂𝗲𝘀𝘁 𝗙𝗲𝗲𝗱𝗯𝗮𝗰𝗸 𝟯𝟲𝟬: 𝗠𝗮𝘀𝘁𝗲𝗿𝗶𝗻𝗴 𝘁𝗵𝗲 𝗔𝗿𝘁 𝗼𝗳 𝗚𝘂𝗲𝘀𝘁 𝗙𝗲𝗲𝗱𝗯𝗮𝗰𝗸!🚀  🎆 The wait is finally over!!  Our latest blog post is here, and it’s a must-read! Dive into "𝙃𝙤𝙬 𝙩𝙤 𝘼𝙣𝙖𝙡𝙮𝙨𝙚 𝙖𝙣𝙙 𝘼𝙘𝙩 𝙤𝙣 𝙂𝙪𝙚𝙨𝙩 𝙁𝙚𝙚𝙙𝙗𝙖𝙘𝙠" and discover the secrets to elevating your guest experience! 🏨✨ Here's what you'll gain: 🔍 𝗔𝗱𝘃𝗮𝗻𝗰𝗲𝗱 𝗙𝗲𝗲𝗱𝗯𝗮𝗰𝗸 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀 𝗧𝗲𝗰𝗵𝗻𝗶𝗾𝘂𝗲𝘀: Uncover powerful methods to decode guest insights. ⚙️ 𝗣𝗿𝗮𝗰𝘁𝗶𝗰𝗮𝗹 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗲𝘀 𝗳𝗼𝗿 𝗔𝗰𝘁𝗶𝗼𝗻: Learn how to implement feedback effectively for real improvements. 🏆 𝗥𝗲𝗮𝗹-𝗹𝗶𝗳𝗲 𝘀𝘁𝗼𝗿𝗶𝗲𝘀: See how top hotels have transformed their feedback processes and boosted guest satisfaction. Don't miss out on this opportunity to turn feedback into your competitive advantage. 👉Read the full article now! https://lnkd.in/d25hyJvf 📢 Stay tuned! Our upcoming post will reveal "𝗛𝗼𝘄 𝗵𝗼𝘁𝗲𝗹𝘀 𝘀𝗵𝗼𝘂𝗹𝗱 𝗮𝗰𝘁 𝗼𝗻 𝗻𝗲𝗴𝗮𝘁𝗶𝘃𝗲 𝗳𝗲𝗲𝗱𝗯𝗮𝗰𝗸" Ensure you’re at the forefront in mastering the art of guest feedback! 🎯🔍 👀🔔 Follow us for more insights and strategies to enhance your hospitality game! #Hospitality #GuestFeedback #HotelManagement #CustomerExperience #HospitalityTech #FeedbackStrategies #HotelierLife

    How To Analyse And Act On Guest Feedback In Hotels

    How To Analyse And Act On Guest Feedback In Hotels

    https://www.geedesk.com/blog

  • 🌟 Elevate Your Guest Experience: Mastering the Art of Complaint Management! 🌟 🏨 In the hospitality industry, guest satisfaction is the cornerstone of the business. Being an intensively service-oriented sector, guests define the reputation and profit of the hotels. Satisfied guests are more likely to return, provide positive reviews, and recommend the hotel to others, which drives repeat business and attracts new customers. Ensuring guest satisfaction not only means meeting guests' expectations; it’s about exceeding them to create memorable experiences that promote loyalty and positive word of mouth for the hotel. A negative hotel customer experience has the potential to affect a property's success in a variety of ways. A bad word-of-mouth review by a single customer can significantly deter potential customers from booking a stay in the hotel. 👇 Here are the 3 easiest ways to impress your guests and promote good word-of-mouth marketing. 1. ACKNOWLEDGE THE REQUEST AND COMPLAINTS IMMEDIATELY In the hospitality industry, acknowledging guest requests and complaints immediately is crucial for maintaining high levels of customer satisfaction. When hotel staff quickly acknowledge guest requests and complaints, it shows that the hotel values its guests and is committed to providing excellent service making them feel appreciated and respected. For instance, if a guest reports a leaky faucet and the staff promptly acknowledges the complaint, the guest feels heard and valued even if the repair takes a little time. By prioritizing immediate acknowledgment, hotels can improve guest satisfaction, encourage positive reviews, and foster loyalty, ultimately contributing to the hotel's success. 2. USING GUEST COMPLAINT MANAGEMENT SOFTWARE Bill Gates says “IN ALMOST EVERY INDUSTRY, SOFTWARE IS USED TO ENABLE THEIR ORGANIZATION TO OPERATE MORE EFFECTIVELY.” Using guest complaints and requests management software has proven efficient and enhances the guest experience. It enables staff to update the status of the complaint, keep track of response and resolution times, and send notifications to managers if an issue isn't resolved promptly. It provides a centralized system where all complaints are stored, making it easy to analyze trends and identify areas for improvement. 3. COLLECT GUEST FEEDBACK Collecting feedback from guests helps in guest complaint management by enabling hotels in the hospitality industry to identify issues promptly and address guest concerns effectively. By actively seeking and analyzing guest feedback hotels can pinpoint recurring complaints or dissatisfaction trends. This proactive approach helps hotels to improve customer experiences, resolve specific guest issues, and prevent future complaints. 💥 "UNDERSTANDING CUSTOMER NEEDS THROUGH FEEDBACK CAN RESULT IN A 10% INCREASE IN REVENUE AND A 4% DECREASE IN CHURN RATE. "(Source: Internet) These are the proven methods for personalized guest experience.

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    🚀 Transform Your Hotel's Operations with Geedesk! 🚀 📢General Managers, IT Managers, and Hoteliers, have you ever wondered why the world's leading hotels choose Geedesk? 🌟 Dive into our latest article to discover the 9 compelling reasons that make Geedesk the preferred choice for top-tier hotels. 🏨 🔍 In this article, you'll learn: ⭐ How Geedesk enhances guest satisfaction and loyalty. ⭐The innovative features that streamline hotel operations. ⭐How Leading hotels rely on Geedesk. ⭐And much more! 🌐 Read the full article here: https://bit.ly/3xRyhLZ Join the ranks of industry leaders who have transformed their guest experience and operational efficiency with Geedesk. Don't miss out on this game-changer! ✨ Feel free to reach out if you have any questions or want to discuss how Geedesk can elevate your hotel’s performance. Let's connect and thrive together! 🤝 #HotelManagement #ITManagers #Hotelier #Geedesk #HospitalityIndustry #GuestExperience #HotelOperations

    9 Reasons Why Leading Hotels Choose Geedesk

    9 Reasons Why Leading Hotels Choose Geedesk

    https://www.geedesk.com/blog

  • View organization page for Geedesk Technologies Inc., graphic

    242 followers

    🚀 Transform Your Hotel's Operations with Geedesk! 🚀 📢General Managers, IT Managers, and Hoteliers, have you ever wondered why the world's leading hotels choose Geedesk? 🌟 Dive into our latest article to discover the 9 compelling reasons that make Geedesk the preferred choice for top-tier hotels. 🏨 🔍 In this article, you'll learn: ⭐ How Geedesk enhances guest satisfaction and loyalty. ⭐The innovative features that streamline hotel operations. ⭐How Leading hotels rely on Geedesk. ⭐And much more! 🌐 Read the full article here: https://bit.ly/3xRyhLZ Join the ranks of industry leaders who have transformed their guest experience and operational efficiency with Geedesk. Don't miss out on this game-changer! ✨ Feel free to reach out if you have any questions or want to discuss how Geedesk can elevate your hotel’s performance. Let's connect and thrive together! 🤝 #HotelManagement #ITManagers #Hotelier #Geedesk #HospitalityIndustry #GuestExperience #HotelOperations

    9 Reasons Why Leading Hotels Choose Geedesk

    9 Reasons Why Leading Hotels Choose Geedesk

    https://www.geedesk.com/blog

  • 🚀 Guest Feedback 360: Unveiling Smart Ways to Gather Insights! 🚀 Attention General Managers, IT Managers, and Hoteliers! 🌟 Our latest blog post is here, and it’s packed with value! Discover "5 Smart Ways to Collect Guest Feedback Without Annoying Them." 🏨✨ Unlock the secrets to gathering genuine feedback seamlessly. Learn innovative strategies to enhance guest satisfaction and elevate your hospitality game. 📈🛎️ Dive in now and transform your guest experience: https://bit.ly/4bqPMk0 📢 Stay tuned! Our next post will reveal "How to Analyze and Act on Guest Feedback." Don't miss out on mastering the art of guest feedback! 🎯🔍 👀🔔 Follow us for more insights! #Hospitality #GuestFeedback #HotelManagement #CustomerExperience #HospitalityTech #FeedbackStrategies #HotelierLife

    5 Smart Ways To Collect Guest Feedback Without Annoying Them

    5 Smart Ways To Collect Guest Feedback Without Annoying Them

    https://www.geedesk.com/blog

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