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Juniper Research Names Top UK Mobile Operators for Satisfaction

16th Jul 2024 (0 Comments)

A new Juniper Research survey of 3,300 UK mobile subscribers has named the top mobile network operators with the highest overall levels of customer satisfaction (measured by net promoter score). Tesco Mobile ended up ranking highest for overall customer satisfaction, with an NPR (Net Promoter Rating) of 93%. But it’s bad news for Three UK.

Which? Shames Broadband ISP Virgin Media UK for Poor Customer Service

16th Jul 2024 (4 Comments)

Consumer magazine Which? has today written to the CEOs of Virgin Media (O2), Scottish Power and British Gas in the hope of “urging them to improve their customer service“, which comes after a survey conducted by the magazine found all three to be the “worst broadband and energy firms for customer service.”

UKIB Boost Wildanet’s Cornwall UK FTTP Broadband Rollout with £35m

16th Jul 2024 (0 Comments)

The UK Infrastructure Bank (UKIB), which was setup by the previous government to help crowd-in private investment for infrastructure projects, has today committed £35m to help alternative network provider Wildanet accelerate their rollout of gigabit-capable full fibre broadband across South West England.

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UK Ranks 35th out of 229 Countries for Broadband Speed in 2024

16th Jul 2024 (2 Comments)

Analyst firm M-Lab and comparison site Cable.co.uk have today published their 2024 global broadband ISP speeds report, which reveals that the United Kingdom delivered an average (mean) download speed of 110.99Mbps (up from 93.62Mbps last year) – ranking us 35th fastest in the world (down from 34th in 2023).

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Broadband ISP BT Sees Video Streaming Surge for England v Spain – Euro 2024

15th Jul 2024 (1 Comment)

Telecoms giant BT has released some new internet traffic statistics from the final UEFA Euro 2024 football match between England and Spain (8pm) on Sunday 14th July 2024, which saw a 142% increase in customers streaming the game compared to England’s semi-final against the Netherlands.

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Business Comms Provider Wavenet Confirms CEO After Daisy Merger

15th Jul 2024 (0 Comments)

Broadband, communications and managed service providers (MSP) Wavenet, which recently announced a major merger with Daisy Corporate Services to create the UK’s “largest independent IT managed service provider” (here), has today revealed that its existing CEO – Philip Grannum – will lead the combined business following completion of the deal this week.

Skyline Networks to Boost UK Fibre and Wireless Broadband Deployments

15th Jul 2024 (1 Comment)

Business focused broadband ISP Skyline Networks appears to be gearing up for an expansion of their fibre optic and Fixed Wireless Access (FWA) network, which is already delivering gigabit-capable broadband and Ethernet (leased line) style services to parts of Suffolk, Essex, Hertfordshire, Bedfordshire and Norfolk.

City of Bath to Deploy New 5G OpenRAN Mobile Pilot this Summer

15th Jul 2024 (3 Comments)

The Western O-RAN Deployment (WORD) project, which is supported by £9.9m of public funding from the UK Government (here), is to begin rolling out a new Open Radio Access Network (OpenRAN) using 5G Standalone technology to serve parts of the City of Bath in Somerset (England) where demand is at its highest – starting “later this summer“.

Altnet ISP Pulse Fibre Goes Wholesale on UK FTTP Broadband Network

15th Jul 2024 (3 Comments)

Alternative network provider Pulse Fibre, which recently revealed that they’re aiming to complete over 250,000 unique “full fibre” (FTTP) broadband connections into new build dwellings (here), has today announced the launch of their own wholesale platform for retail ISPs to harness.

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Mobile Operators Shun Plan to Expand 4G on Tyne and Wear Metro

15th Jul 2024 (10 Comments)

The Tyne and Wear Metro, which is an overground and underground light rail rapid transit system that is operated by Nexus (public body), looks unlikely to see 4G and 5G mobile coverage being expanded from O2 (Virgin Media), Vodafone and Three UK after the operators “turned down the opportunity to install equipment in the tunnels.”

Welsh Government Sees Opportunity to Review Gigabit Broadband Plan

13th Jul 2024 (15 Comments)

The First Minister of Wales, Vaughan Gething (Labour), has jumped on the recent 2024 General Election result by indicating that it gives them a “window of opportunity” to re-engage with the new Labour-led UK Government – in the hope of “putting right what’s gone wrong” with Project Gigabit‘s broadband roll-out plan. But big changes risk big delays.

Euro 2024 – Three UK Delays Opening Stores to 10am on Monday

13th Jul 2024 (9 Comments)

Mobile network operator Three UK has announced that they will be opening all 244 of their stores in England and Head Office at 10am on Monday, apparently so “colleagues can enjoy the European Football Championship final this weekend” (translation – recover from a hangover or after seeing another flaky performance on the pitch).

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CWP Offers Free Common Switching Platform Until OTS Launch

12th Jul 2024 (4 Comments)

The Common Wholesale Platform (CWP), which is a non-profit member-owned organisation that helps alternative broadband networks to provide wholesale services to the UK ISP market, has announced that they’re offering retail ISPs free access to their Common Switching Platform (CSP) until the One Touch Switching (OTS) regulation launch on 12th September 2024.

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Quickline UK Expand FTTP Broadband to 3 New North Yorkshire Villages

12th Jul 2024 (0 Comments)

Broadband ISP Quickline, which is building a new gigabit-capable full fibre (FTTP) and fixed wireless (5G FWA) network across rural and semi-rural parts of the North East and Midlands of England, has confirmed that a further three villages across North Yorkshire have now been connected to their network.

London Full Fibre Broadband ISP G.Network Hunting for a Buyer

11th Jul 2024 (23 Comments)

Alternative network operator G.Network, which has spent the past few years building a gigabit speed Fibre-to-the-Premises (FTTP) broadband ISP network across parts of central London (here), has reportedly engaged investment bankers at Nomura and Jefferies as advisers to help it explore the potential of a future sale.

Broadband ISP JabbaTalk to Launch EE Based UK Mobile Plans

11th Jul 2024 (4 Comments)

Carnforth-based broadband ISP and communications provider JabbaTalk has today signed a new partnership with BTWholesale, which will enable them to launch a wider range of mobile connectivity plans and services based off EE’s (BT) national 4G and 5G network.

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Virgin Media and Nexfibre Add 20,000 Homes to FTTP in Milton Keynes

11th Jul 2024 (11 Comments)

Network operator nexfibre, which shares some of their parentage with UK broadband ISP partner Virgin Media (O2), has announced that they’ve added 20,000 additional homes in the Buckinghamshire (England) town of Milton Keynes to the coverage of their new 2Gbps speed Fibre-to-the-Premises (FTTP / XGS-PON) broadband network.

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