“Contratar o Danilo foi um dos grandes acertos durante minha gestão na Ingersoll Rand. Ele é um profissional extremamente dedicado, competente e perfeccionista. Tem uma visão estratégica e compreensiva, buscando sempre formas de não somente apoiar a equipe de vendas, mas também de quantificar o resultado de todos os seus esforços. Além disso, ele mostra grande engajamento em causas como a diversidade e empoderamento feminino, o que mostra a sua grandeza de personalidade. O Danilo é um profissional extremamente qualificado e terá um futuro brilhante!”
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دبي الإمارات العربية المتحدة
معلومات الاتصال
تسجيل الدخول لعرض ملف Danilo الشخصي الكامل
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١١ ألف متابع
أكثر من 500 زميل
تسجيل الدخول لعرض ملف Danilo الشخصي الكامل
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عرض الزملاء المشتركين مع Danilo
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أو
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عرض الزملاء المشتركين مع Danilo
مرحبًا بعودتك
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أو
بالنقر على الاستمرار للانضمام أو تسجيل الدخول، فأنت توافق على اتفاقية المستخدم واتفاقية الخصوصية وسياسة ملفات تعريف الارتباط على LinkedIn.
عضو جديد على LinkedIn؟ انضم الآن
تسجيل الدخول لعرض ملف Danilo الشخصي الكامل
مرحبًا بعودتك
بالنقر على الاستمرار للانضمام أو تسجيل الدخول، فأنت توافق على اتفاقية المستخدم واتفاقية الخصوصية وسياسة ملفات تعريف الارتباط على LinkedIn.
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أو
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التواصل مع Danilo بشأن الخدمات
التسويق باستخدام البريد الإلكتروني، خدمة العملاء، تحليلات الأعمال التجارية، دعم العملاء، إدارة المشروعات، و التدوين
معلومات الشركة
- الخدمات المقدمة
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- التسويق باستخدام البريد الإلكتروني
- خدمة العملاء
- تحليلات الأعمال التجارية
- دعم العملاء
- إدارة المشروعات
- التدوين
- مقر العمل
- دبي الإمارات العربية المتحدة
- تفضيلات العمل
- شخصيا أو عن بُعد
- استلام اسئلة مجانًا
- أقبل استلام الرسائل والاستفسارات المباشرة من أي شخص على LinkedIn مجانا، حتى لو لم تكونا متواصلين. معرفة المزيد
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English
إجادة كاملة
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Spanish
مستوى إجادة محدود
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ملفات شخصية أخرى مشابهة
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Caio Alves
دبي, الإمارات العربية المتحدةتواصل -
Juan Ignacio Colombo Calabrese
دبي, الإمارات العربية المتحدةتواصل -
Laís Domeneghetti
ساو باولو, SPتواصل -
Christopher Chiha
دبي, الإمارات العربية المتحدةتواصل -
Ann Situ
دبي, الإمارات العربية المتحدةتواصل -
Carina Bernaldo
دبي, الإمارات العربية المتحدةتواصل -
Bárbara Paiva
دبي, الإمارات العربية المتحدةتواصل -
Ana Monteiro
دبي, الإمارات العربية المتحدةتواصل -
María José Donoso
بوغوتاتواصل -
Nathan Plunkett
دبي, الإمارات العربية المتحدةتواصل -
Lucas Antunes
دبي, الإمارات العربية المتحدةتواصل -
Marcelo Siqueira
أسبانياتواصل -
Daniel Aguiar
ساو باولو, SPتواصل -
Fernanda Fratini - PMP® PSM I
بيلوهوريزونتي, MGتواصل -
Marco Fragni
ساو باولو, SPتواصل -
Rogerio Ishikawa
سانتو أندريه, SPتواصل -
Ederson Leme Corrêa
Barkingتواصل -
Jeff Pereira
كامبيناس, SPتواصل -
Luiz Asdrubal
Limeira, SPتواصل -
Ana Melo PMP MBA MBKM FHM
ريو دي جانيرو, RJتواصل
استكشاف مزيد من المنشورات
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Sigalit (Sigi) 🇮🇱 🇺🇲 Dekel
If you're new to Salesforce (or want to learn more about the #1 AI CRM), here's the ultimate guide. Check out: 💡 How you can use Salesforce. 📈 What benefits to expect (across your sales, service, marketing, commerce, IT, and data teams). 🌟 Why you should join me at World Tour Essentials Dubai.
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Sudhir K.
If you're new to Salesforce (or want to learn more about the #1 AI CRM), here's the ultimate guide. Check out: 💡 How you can use Salesforce. 📈 What benefits to expect (across your sales, service, marketing, commerce, IT, and data teams). 🌟 Why you should join me at World Tour Essentials Dubai.
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Matt Jones
Salesforce results are in. -20%/$40b of market cap gone. But it’s not a Salesforce problem. It’s the fact that it’s forward looking forecast is flat. Salesforce is just a bellwether for general economic softening and therefore business spend on SaaS. All that though is disguising a much bigger underlying trend…. #AIeatingsoftware Listen to this chapter from the Besties.
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Corey Swann
Wow, Salesforce numbers were really surprising to see. #CRM systems have been instrumental for measured ROI and automations when it comes to customer relationships. Where did #Salesforce miss to have their worse stock hit in over 15 years? Per Salesforce: 📉 Ironically(?) Long Sales Cycles 💵 Not seeing Enterprise Clients pulling back on IT Budgets 🤝 Professional Services Slowing Down The inner circle of folks I've communicated with: Alternative Choices: Hubspot, Zoho, and then niche CRM systems. Price matters to the small and mid market businesses, and I've seen Salesforce price themselves out for businesses that opt to field multiple options. Salesforce will always exist, especially with its tech partner Slack - and the vast access to data, which is proving to be one of the most valuable assets that exists. Curious what the future of the CRM and rest of the Salesforce suite looks like from a growth (or decay) perspective in the coming years. Happy to hear any insights from others out there. #CRMSystem #MarketingOps #StrategicMarketing #FractionalCMO
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Mukesh Kumar
If you attended our Salesforce Middle East Partner Reunion last week Thursday, you heard me talk about the Salesforce Days. Still need more info...? Here you go! We're excited to kick off Salesforce Days! 🎉 Why should you participate? Salesforce credentials help you: 🌟 Win business 🌟 Deepen your partnership 🌟 Elevate your career Choose from over 10 specialized learning tracks to earn valuable credentials. Watch our Salesforce Days Kickoff video to hear about the value of credentials, this year’s credential tracks, and how to register for sessions in PLC.
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Sam Senior
In Salesforce's recent earnings call, Marc Benioff talked a lot about the current understanding software buyers have of AI. Unsurprisingly, most of their customers are struggling to understand AI and its potential. He went on to say that explaining AI and how it works to customers requires a different skill set than what you need to sell marketing/sales/service software. This hit home because every day we’re talking to companies that are actively showcasing AI features - especially GenAI - and are facing that same struggle. They’ve created this super powerful tool — yet are learning to explain it to their buyers, and worse frequently unable to actually show it to them and help them visualize the impact. We saw this with the team at Gong. They’ve developed this incredibly powerful AI and yet struggled to show it to buyers in live demos and ensure the AI triggered the right responses. Seeing is believing. If we’re going to help buyers cross the chasm and understand the impact of AI - we need to be able to show them what AI looks like and the impact it can have on their business.
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Jeremy C.
In the world of Salesforce, securing your data is paramount. Understanding the layers of security Salesforce offers can help you ensure that the right people have the right access. Here’s a breakdown of three fundamental security features: Profiles: Profiles are the backbone of user permissions in Salesforce. They define how users access objects and data, and what they can do within the application. Each profile controls object-level permissions, field-level security, and access to various tools and functions. Permission Sets: While profiles provide a baseline of permissions, permission sets allow you to grant additional access to users without changing their profiles. This is particularly useful for users who need to perform specific tasks that are not included in their main profile. Sharing Rules: Sharing rules let you extend sharing access to users in roles, public groups, or territories. They are used to automatically share records beyond the organization-wide defaults. For instance, if your OWD settings restrict access to private, sharing rules can be used to selectively share data with broader groups. Understanding and implementing these security measures correctly can protect your Salesforce data from unauthorized access while ensuring that all users have the access they need to be productive. Secure your Salesforce environment by mastering these essential security settings and keep your data safe and sound.
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Frank Rombouts
In a complex selling environment, businesses need to improve the seller experience, drive more revenue, and optimize how they go to market. New capabilities for @Salesforce Revenue Lifecycle Management address these challenges by providing an AI-guided quoting experience for direct sellers and more:
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Bob Evans
In addition to the whole growth-versus-margins issue, Salesforce is confronting some existential challenges related to its extreme focus on #CRM rather than the end-to-end needs of the enterprise, which where its #CloudWars competitors are focused. Read my full-length article on Acceleration Economy: https://lnkd.in/ghJKw8rs
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١ تعليق واحد -
Haydar Al-Saad
Transforming Customer Success Into you #Revenue Engine. Here is how you start doing that: The role of #CustomerSuccess has evolved significantly. It's no longer just about ensuring customer satisfaction and focusing on metrics like NPS. At the best companies, Customer Success has become a critical driver of revenue growth. In other words, Customer Success is not just about keeping customers happy. It's about driving revenue growth. 𝐒𝐡𝐢𝐟𝐭 𝐘𝐨𝐮𝐫 𝐌𝐢𝐧𝐝𝐬𝐞𝐭 Stop looking at Customer Success as a cost center. It is as a profit center. This is a fundamental shift that needs to happen in your organization. It's about understanding that every interaction with your customers can either add to, or subtract from, your bottom line. Aaron Thompson is a great voice on this topic. 𝐈𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭 𝐭𝐡𝐞 𝐑𝐢𝐠𝐡𝐭 𝐓𝐨𝐨𝐥𝐬 Use tools and processes to track customer behavior and scale your methodologies. This will help you be more proactive to ensure renewals, as well as identify opportunities for upselling and cross-selling, and measure the impact on revenue. Modern CSPs like RevSetter and customer-value focused tools like Foresight can help you do this effectively. 𝐌𝐚𝐤𝐞 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 𝐚 𝐂𝐨𝐦𝐩𝐚𝐧𝐲 𝐅𝐨𝐜𝐮𝐬 By focusing on customer success as a company, from the top on down, you can increase your revenue by reducing churn, increasing upselling, and cross-selling. This is not just about keeping customers happy, but about understanding their needs and providing solutions that add value over time. Jan Young, MBA, CSPO, CSM is a great voice on how you as a CS exec can elevate yourself and the department internally. 𝐏𝐫𝐨𝐟𝐢𝐭𝐚𝐛𝐥𝐞 𝐆𝐫𝐨𝐰𝐭𝐡 𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐄𝐱𝐢𝐬𝐭𝐢𝐧𝐠 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 A 5% increase in customer retention can increase a company's profits by 25% to 95% (Bain & Company). This is because existing customers are more likely to buy from you again, refer others, and be willing to pay a premium for your services. Not to mention, your cost on renewals and CAC on expansion deals are typically much lower than new business deals, while conversion is better. 𝐃𝐫𝐢𝐯𝐞 𝐑𝐞𝐯𝐞𝐧𝐮𝐞 𝐆𝐫𝐨𝐰𝐭𝐡 Customer Success should include revenue-related metrics and targets. Wether you call it Customer Success or Account management or a mix of both, the function(s) managing the exisintg customers need to own both value and revenue. The CS team is perfectly suited to bridge the gap between value and revenue impact by understanding the customer's needs and providing solutions that add value. That way, they can drive revenue growth in addition to creating customer value. Lastly, remember, transforming Customer Success into a revenue engine is not an overnight process. But with the right mindset and tools, you can increase your #NetRevenueRetention and accelerate your growth. #CS #RevenueGrowth #SaaS #RevSetter *** 🛎️ If you enjoy my content, follow me for more ♻️ Repost to share with your network
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Anurag Pareek☁
Supercharge your business for better ROI, process insights, and customer engagement. At TBX, we empower you to focus on growth and customer satisfaction while harnessing the full power of Salesforce. Say YES to innovation and success - contact us for a 1:1 consultation today. https://lnkd.in/gu2BJ69h #Salesforce #roi #engagement #salesforceimplementation
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Mehmet Gökmen Orun
Join me next week at Salesforce World Tour London, where I’ll be presenting on a topic that’s crucial for every #Salesforce Admin, Architect, and Consultant: "Best Practices for AI-Ready Salesforce Data" In this session, I'll break down key concepts into actionable insights: - Learn the '6 Cs of Data Quality' and how to ensure CRM data is fit-for-purpose - Discover practical steps for data profiling, archival, and metadata improvements, so your CRM data supports robust business and AI applications - Ensure ongoing data reliability with KPIs to improve your business outcomes: revenue, cost-efficiency, and compliance Why should you attend? - To learn and compare proven best practices - To network - To build upon each and every session and conversation at these in-person events so we can be more impactful #SalesforceTrailblazers Whether you're still considering attending WT London or already planning your schedule, I hope you will make it. #SalesforceTour #SalesforceWT #TrailblazerCommunity #CRM #AI #DataMatters #DataQuality #DataStrategy #DataGovernance
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Richard Young
Salesforce Picks London for First AI Center, Building on $4B Investment in the UK https://lnkd.in/eHz7g7BN More than 17,500 delegates attend Salesforce World Tour London, with customers including Aston Martin, McLaren Racing, Simplyhealth, Just Eat Takeaway, and John Lewis Partnership sharing AI learnings Organizations in the Salesforce partner ecosystem, including Accenture, Deloitte Digital, IBM Consulting, and Slalom have expanded Salesforce UK AI capabilities to meet growing demand for services Salesforce has chosen London for its first AI Center – a physical space that will foster collaboration by bringing together industry experts, partners, and customers to advance AI innovation while providing critical upskilling opportunities. The Salesforce UK AI Center, located in London’s Blue Fin building, represents the latest vote of confidence in the UK by the No. 1 CRM software company, which last year pledged to invest $4 billion in AI innovation and growth in the UK over five years. The launch of the UK AI Center and the latest investment figures were announced as Salesforce hosts its annual London World Tour, with more than 17,500 attendees registered to hear from customers including Aston Martin, McLaren Racing, Simplyhealth, Eastleigh Borough Council, and North Lincolnshire Council At the event, the company will also unveil its latest AI product innovations and announce that Salesforce Data Cloud will be available on Hyperforce in the UK — the trusted platform architecture built on the public cloud — starting in July. “AI has the potential to drive major growth for UK businesses – with the UK AI market predicted to reach over $1 trillion by 2035. To realize this opportunity, industry-leading experts must work together to develop innovative solutions and overcome obstacles,” said Zahra Bahrololoumi CBE, CEO, Salesforce UKI. “By locating Salesforce’s first AI center in London, we are sending a clear message to customers and partners on AI: we are deeply committed to working closely together so that you can reap the rewards of this transformative technology, while ensuring it is a force for good.” Deputy Mayor of London for Business and Growth, Howard Dawber, said, “London is fast becoming one of the most important centres of AI businesses in the world, and we warmly welcome the decision by Salesforce to launch its pioneering UK AI Center in the capital.” “This new UK AI Center will bring industry experts together to innovate and collaborate. It will provide training for Londoners to access the jobs and opportunities of the future and boost our economy as we continue to work towards a fairer and better city for everyone,” Dawber continued. https://lnkd.in/eHz7g7BN
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Sandeep Kumar Sood
Last week, Salesforce experienced a historic 20% drop in stock value (~$40B in market cap) after CEO Marc Benioff's earnings announcement—their worst single-day loss in two decades. Workday and UIPath also faced significant declines. Salesforce projected just 7% growth for Q2, their lowest ever. This slowdown can be partly attributed to macroeconomic factors, as the US economy shows signs of cooling. But Salesforce's particularly bad week hints at deeper issues within the enterprise software sector. Over the past twenty years, Salesforce and its SaaS peers revolutionized enterprise software, displacing monolithic ERP systems like SAP and Oracle. The allure was clear: lightweight, cloud-based tools rented on a per-seat basis. This was a game-changer compared to costly, cumbersome ERP systems that required multi-year on-site implementations. However, enterprises are now waking up to a harsh reality: they have swapped one form of expensive, restrictive software for another. Salesforce will rebound in the short term. Marc Benioff is a legendary CEO, and the company's customer base is deeply entrenched. However, I believe the market is beginning to realize that enterprise software is on the cusp of a significant transition due to several factors: 1. Customized Solutions: Enterprises are discovering that they have the chops to build tailored software solutions that are more effective and cost-efficient than generic SaaS offerings. 2. LLM Advances: Large Language Models enable unprecedented levels of automation, and enterprises don't need to rely on SaaS companies for their implementation. 3. Lack of ROI: After years of customization efforts, many enterprises remain unhappy with what they're getting from tools like Salesforce. This shift won't happen overnight. Third-party SaaS is too entrenched. It will remain integral to many businesses for the foreseeable future. Yet, the writing is on the wall: a new era of enterprise software is about to begin.
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Gabe Naviasky
What happened with Salesforce? And what does that mean for SaaS. Salesforce missed its revenue forecast for the first time in 20 years, causing a 20% drop in stock ($40+ billion in market cap). Salesforce is a tech industry bellwether due to its widespread use and seat-based pricing and is often a proxy for the state of SaaS. A revenue miss shows companies are spending slightly less on GTM with less growth, but even with that Salesforce barely missed the revenue target by $10 million. The bigger issue was the softer forecast, projecting only single-digit growth this year. Why the miss and lighter forecast? - Longer Deal Cycles: Deals are taking more time to close with increased buyer scrutiny. - Rising Competition: New AI-native options are emerging, with better UI/UX and lower prices. - Efficiency Focus: Companies are staying leaner, focusing on revenue per employee rather than growth at all costs. The forecast shows that yearly headcount increases for companies aren't guaranteed. As companies aim for efficient growth, Salesforce’s stock is expected to shift from growth to value. Unless there is a big SaaS rebound, they'll continue to grow, but at a slower rate and most likely through M&A, partnerships, or additional AI products. #salesforce
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Ian Gotts
AI needs great data. Where is data 100% accurate? Your Salesforce org metadata. Here is an AI prompt that can save you hours of work. It analyzes your fields and tells you which are the most complex (and need descriptions and help text) and which are candidates for deletion (taking into account more than just % population). https://lnkd.in/gqmWEzpH BTW This is the first in a series of blogs on AI Metadata Prompts. Next in the series - evaluating the quality of metadata descriptions and prioritized list for improvement - evaluating the quality of field help text and prioritized list for improvement - auto-generating process diagrams from text or images - evaluating and suggesting improvements to process diagrams (in any format, not just UPN) - highlight hidden secrets of process diagrams (ERD, handoffs, integrations, automation potential)
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