Gabe Naviasky’s Post

When I was thinking about starting a business, I had a bunch of ideas but didn’t know where to start. Here’s how I analyze any business or business idea. It’s the 5 Ps: 1️⃣ People - Who do you need on the ship? Do you have the right people on board? 2️⃣ Product - What do you need to build? How do you build it? 3️⃣ Process - What internal processes could improve? What’s your GTM motion? How can it be improved? 4️⃣ Purpose - What’s your long-term vision? What are you disrupting? 5️⃣ Pitch - How much money do you need and when? How will you get that money? How will you allocate that investment? If you don’t know where to start when evaluating your business, break it down into these 5 parts. You'll be amazed at the clarity it gives you about your business.

When I learned about transcription-based editing. My mind was blown. Why were my last couple of years filled with creating terrible videos or spending hours to get it "perfect." Now I'm still no video expert, but it's still so useful. Shout out CapCut and their free product for showing me what could be possible. Hope this can help 1 person who is looking to get into video, but just can't seem to get it right.

Products and solutions can be copied. Do you know what can't be copied? Support, onboarding, and trust. To have epic support, an unmatched onboarding experience, and the chance to build a trustful relationship. You should have a Slack group with every customer. Why? It's a much less formal way of messaging than email. And customers are much less aggressive than in a support chat because they know it's a human on the other end of the line. How should you manage this Slack group and individual messages? If you see error logs --> proactively respond to ask if they need help. If the customer has a question, concern, or request --> answer immediately. Most companies won't do it. But the ones that do will earn that high NPS rating and turn regular customers into raving fans.

When you're in RevOps, you often forget to celebrate your wins throughout the journey. What might seem minor or something you can crank out in a day is setting up the infrastructure for your company for the next 10 years. It could be setting up a way to track demos completed, renewal opportunities, stamp your data, or set up a lead or account scoring process. In the moment, it's a mini project or a task, but years later, the team is still leveraging what you did on that day to help them be more effective. #revops #data #salesforce

Look for owners. People who take on projects and run with them. People who don't want to be part of the project or work on a portion of the project, but those who want to run with it end to end. They feel innately accountable for the work that they put out. Those are the people who grow organizations. Those are the people who want to grow themselves.

We made some BIG releases last week over at Leadbeam. Here's what we released: 1. We launched our Google Maps integration on iOS and Android. --> Just search for a business and instantly add the lead with the details filled out. 2. You can now log calls directly to Salesforce on iOS and Android. --> Start collecting this data to identify the most effective times to prospect. 3. You can now add Notes and Tasks to HubSpot directly on iOS --> (Android coming soon). These releases are fully integrated into Leadbeam's Voice AI solution, so your reps can quickly update #Salesforce and #HubSpot with just quick voice notes. #leadbeam

Marketing is an entire company effort. Here is one thing everyone can do to drive more leads. Talk about what you are building and who and how it helps. Whether it's on Social Media. At a dinner party. With your friends. They now know what you do and can drive their network to your website. This doesn't need to be the only thing you talk about, but don't be shy about it.

Did you know only 20% of HubSpot & Salesforce Users sell in-person. What about your company?

The biggest hack to be less addicted to your phone and it's not having it on greyscale, on silent mode, or turning it off for the weekend. It's getting an Android.