The facility is out dated, It was raining when we got there, rain drops were so noisy. Parking is limited. The front desk gave us parking permit and told us we can park inside the garage or street, but he didn't say that parking permit is only for garage and there is a fee. When we got the garage it was full, we had to park on the street, but still pay the fee
very nice hotel. trolley system a short walk from the hotel which will get you around san diego to places like seaport village and little italy and other areas of san diego. shopping and restaurants very short walk from hotel. Airport Shuttle Available For $8 and requires a reservation or a 45 minute notice to use the shuttle service to the airport.
Extremely rude staff. Unprofessional. Room was dirty,and dated. It did however have a great view. Location was perfect. However the staff ruined our trip. Having the door pounded on at 8 am and getting yelled at by a combative employee will ruin a day. We packed our bags left old town ruining our weekday getaway.
This hotel has unique character and is not your typical brand hotel room and campus. Convenient to Old Town shops and restaurants. All within a very short walk. Staff friendly and attentive. Tequila Factory restaurant has excellent food, service, and drinks. Breakfast is best in Old Town.
Dear jwcreson,
Thank you for the review. We appreciate you staying with us. We look forward to your next visit!
Sincerely,
Best Western Plus Hacienda Hotel Old Town
This is our favorite hotel to stay in every time we visit old Town San Diego. The rooms are spacious for our family, the atmosphere is beautiful and the location is the best. The hacienda is walking distance form all our favorite Old Town attractions and the hotel offers gorgeous views of old at night.
Dear HotMamaTravelBlog,
Thank you for the review. We appreciate you staying with us. We look forward to your next visit!
Sincerely,
Best Western Plus Hacienda Hotel Old Town
