My wife and I just returned and for a Cuban resort this is definitely a 5 star. It’s a smaller resort which we loved as there was less walking, and you were able to meet so many people to enjoy. I highly recommend Diamond club as the boys at the private bar and food will look right after you. The beach was amazing, much nicer than any we have seen in Mexico or the DR. Our honeymoon was in St Lucia and this beach was nicer. You will not have an issue finding a lounger at the pool or the beach as they have guys there to set them up for you when you arrive. The drinks were great on the beach but there was only beer, tequila and rum which we were fine with. Beans cafe is a really nice spot for a coffee or ice cream and Yusmilba is fabulous. Made us the best Spanish coffees and cappuccinos we have ever had and was so pleasant to get away from the busy pool bar. This is a great resort for over 30 year old couples. If you are young and want to party this is not the place. You will still have fun if you come in a group but there isn’t much nightly entertainment and most people are over 35. Many older returning people which is great to see as well. I highly recommend any room between 3201 to 4302. These are close to the beach bungalows and have outdoor showers and indoor showers. They are all renovated as well. If you want hot water I recommend trying the cold setting in the shower. If you want more water or beer each day make sure you empty it. If you need a new beach towel simply bring it the the beach club guy at the pool. Many of these poor reviews are because people did not know. The a la cartes can be hit and miss, one night there were options beef, chicken, fish and the other night it was just fish so some were upset by this which I understand. As for tipping simply tip in American bills or Canadian bills. No need to exchange. We didn’t take it but many people recommended the catamaran as well as the moped rentals. As for distance to the airport it’s about 15 or so minutes in a very nice bus and you can buy beer. We wish there would have been some more nightly entertainment as they do have a beautiful stage area but it was mainly just one guy who was great and vacationers dancing on stage. I must admit it included me a couple times as well haha. We will definitely be back. I would not get a room facing the lake, I would get the ones close to the beach or facing the pool or lagoon. The pool is loud though, music all day. The bungalows by the beach again are super nice and great location. Wifi only works in the lobby but it works great there with no issues. Again we highly recommend this resort for the over 35 couples or small groups, family crowds.
Ryan and Sara