This hotel was dated but well maintained. Staff was very friendly and professional.
Kaylee understood that we needed to use the laundry room, put us in the room right next to the laundry. The first impression is so important. Her friendly positive attitude made our stay a lot better.
A gentleman who checked us out in AM was polite and professional.
Our room was on 2nd floor, all the way at end of the hall, right next to the laundry room. There's a microwave and a little bigger size of fridge than usual hotel, with separate door freezer. The room looked exact the same as pictures online.
Breakfast was make your own waffle, cold items, pre-pkg sandwich/burritos due to covid.
We'd stay here again if we come close by.

This is a pretty cheap place to stay in a small town that doesn't have a lot of options. It's about what you would expect for the price. Our room was clean, the beds were comfortable, and it was a good place to crash after a long day on the road on a family vacation. The pool was covered and the area was a little dated but it served its purpose just fine -- they kids wanted to play in the water after being in the car for 14 hours. Standard breakfast setup in the morning, and the staff was very responsive when we let them know if anything was out.

I'm not one to write bad reviews unless they are warranted. I know that sometimes the cleaning staff might miss a wrapper under the bed or something that I consider trivial. However, this place warrants a full review for just how BAD it was on so many levels. Upon check-in, I went into my room to use the bathroom, when I noticed DRIED urine on the toilet seat. Clearly, the toilet had not even been cleaned. I alerted the desk, who sent staff to clean it. As I was sitting on the bed unpacking, there was a loud noise about every 90 seconds that sounded like the noisiest pipes I have ever heard, as though someone was flushing a toilet in high-pressure pipes. My husband requested a new room. The new room seemed better, but alas, it was not. I found multiple clumps of long hair on the bed, as though they had gotten caught in the sheets while being washed. There was dust everywhere. There was missing tile in the bathroom. The shower drain was mostly plugged so my feet ended up taking a bath. The sink drain had a brown ring around it, obviously it had not been cleaned and scrubbed adequately. But it was the NOISE from other rooms and from the hallway was the most awful. We could hear the guy in the room above us peeing, we could hear the toilet flush from above as well. It sounded like the family in the room next to us was in our room, and they were up until almost midnight being noisy. The hallways were constantly noisy. I have stayed in a lot of places over the years, some for weeks at a time, and I have never experienced anything as abysmal as this stay at the Comfort Inn in Richfield, UT. There are far better choices in the area.