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vhannah53
Warrior, Alabama

Within walking distance to almost everything!

Reviewed Jul 14, 2021
Slow flushing toilets and I guess you must request housekeeping.
Location was perfect for sightseeing and shopping. The breakfast was fantastic! You can pay $40 more a night or pay for breakfast. The $40 saves you at least $15 so I would definitely recommend doing so.
The hot tub didn’t heat up the 2nd night
We let them know but it didn’t help us while we were visiting
Date of stay: July 2021
Value
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Sleep Quality
Review collected in partnership with Hilton Garden Inn
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Reviews (1,181)
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Reviewed July 13, 2021

I chose this hotel for its proximity to downtown. It was within easy (kid-friendly) walking distance of most places you would want to go (restaurants, rock climbing, aquarium, etc). The room was clean and spacious. I booked third-party, so my view was, unfortunately, the rooftop AC fan. But the pool was nice, and the made-to-order omelets, french toast, and waffles were very good. The bar offerings were a little limited. And parking is $18/day whether you self-park or valet. Valet isn't necessary, as the parking lot is a very short walk across a small street, and the parking lot was never full. I thought the parking fee was a little steep, but I would stay again.

Date of stay: July 2021
    • Sleep Quality
    • Rooms
    • Service
Thank karenlX6527ZK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 13, 2021

Hotel is always clean. Staff are friendly. Close to everything. You can walk everywhere.
The beds are really comfortable and we always sleep great! Rooms are quiet very difficult to hear other guests.

Date of stay: July 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank kldozier123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brandi Paris, Revenue Management at Hilton Garden Inn Chattanooga Downtown, responded to this reviewResponded August 10, 2021

Thank you for sharing your review. We love to see that you enjoyed our hotel's location and rooms. We hope you will stay with us again soon.

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Reviewed July 10, 2021

Couldn’t have asked for a better location or for friendlier staff. Room was comfortable. Breakfast wasn’t so good but who cares, it’s a quickie breakfast. Even the valet was friendly and great service. All good !!

Date of stay: July 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank gaylesexton65
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brandi Paris, Revenue Management at Hilton Garden Inn Chattanooga Downtown, responded to this reviewResponded August 10, 2021

Dear gaylesexton65,

Thank you for your 5-star review. We are happy you enjoyed your stay and hope you will stay with us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 2, 2021 via mobile

Stop being cheap on breakfast. If I pay $200 a night, the kids should be able to eat a muffin or cereal. Charging everyone $10 for a cheap pancake without fruit or toppings is ridiculous. Calling the breakfast nook a restaurant is ridiculous.

Date of stay: July 2021
Trip type: Travelled with family
Thank 362carrieb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrea Anderson, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this reviewResponded July 6, 2021

Dear Guest,

Thank you for your comments regarding your recent stay.

Unfortunately, I believe there may have been some confusion regarding our breakfast cost & offerings. Adults pay $10.95, children ages 7-12 $6.95, 6 and under are complimentary. We offer an "all-you-can-eat" buffet with eggs cook to order, omelets, french toast, waffles, pancakes, bacon, sausage, yogurt, fresh fruit, breads, biscuits, pastry, oatmeal, grits, and a variety of other items including "special of the day".

When your schedule allows, please call the hotel and we will do our absolutely best to ensure that you were not overcharged.

-Andrea

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Reviewed June 29, 2021

Hotel near downtown area. Great price for people just planning to sleep and explore the downtown area. Room was nothing special but the hotel was quiet and the bed was comfortable. Hotel is near Ruby Falls and Rock City. Plenty of restaurants close by.

Date of stay: April 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank SarahBody
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brandi Paris, Revenue Management at Hilton Garden Inn Chattanooga Downtown, responded to this reviewResponded July 12, 2021

Dear SarahBody,

Thank you for taking the time to share your review. We are glad you enjoyed your stay and our location. We do hope you will stay with us again the next time your travels bring you to the area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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