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Jeff C

Great place to stay with all the desired amenities

Review of Canalta St Paul
Reviewed Sep 23, 2022
I stayed overnight due to a family function in a nearby community. I have stayed here several times in the past and always had good experiences. It's clean, modern, and has all the amenities I want in a stay (like pool, hot tub, great breakfast & exercise room). However, my latest was the best so far because of excellent customer service. I had already checked out at 11 am and was on my way to take my nephews and nieces to the St. Paul swimming pool, however when we arrived, I found it was closed for the month for reno's. I decided to return to the hotel and asked if we could use the pool and the gentleman at the front desk happily agreed to allow us to use it with no problems at all. When I get great customer service like that, I am happy to share my experience as a gesture of gratitude to the staff person who helped me, and for the benefit of others so they can benefit from this kind of service - thank you Jason! (front desk member Sunday Sept 18/22)
Date of stay: September 2022
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Cindy Geertsen, General Manager at Canalta St Paul, responded to this review
Responded Sep 25, 2022
Thank You so much Jeff for letting future travellers know what to expect when they stay at the Canalta St.Paul. Guests like yourself keep me and my team doing what we do. We just cannot say thank you enough. I have/will share your review with
Jason. I am super proud to be the leader of such a wonderful group of people. Please stay with us again when you are visiting your family. Even if the public pool is open feel free to bring them to our facility for a swim. As a guest here we do allow you to bring your family along for the adventure. We also have very fun and all free games room on site. The games room is fun for everyone of all ages. Take Care and Have a Awesome Day!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (329)
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Reviewed September 17, 2022

The reason I come here is the friendly staff and very accommodating for my requests.
Lots of truck parking. Rooms are clean and enjoy the many pillows. Lol. Breakfast is the best I’ve encountered. Even make omelettes sometimes. Keep up the excellent service Cindy and staff.

Room tip: All rooms are great. Sunshine is on the west side for afternoon people. Lol.
Date of stay: September 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank B6055QVterrym
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cindy Geertsen, General Manager at Canalta St Paul, responded to this reviewResponded September 19, 2022

Thank Thank YOU Terry for the awesome review. You are definitely an ambassador for my location. We so enjoy you and your dad jokes LOL. You are so pleasant and happy towards all of my team members. You are definitely truly one of our all time favorite guests. We always look forward to your return. See you soon. Have a AWESOME DAY!

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Reviewed July 20, 2022

My sons and I stayed here for our recent baseball provincials. The hotel itself was great for the boys, with a well stocked games room, and a pool with a "super fast" waterslide, as well as complimentary breakfast. For me, it was the customer service. The ladies at the front desk went above and beyond to accomodate us, including an unknown schedule that they worked around with us to let us check out late, and one of the ladies offering to throw my sons ball pants in the wash with the towels for free. I will definitely recommend the Canalta to anyone staying in St. Paul. Thank you!

Date of stay: July 2022
    • Location
    • Sleep Quality
    • Service
Thank LDahl81
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cindy Geertsen, General Manager at Canalta St Paul, responded to this reviewResponded July 22, 2022

Thank you so much for the wonderful review. I am so proud and happy to have such a wonderful team here at the Canalta St.Paul. We try our best to deliver awesome customer service and we are glad that you noticed. I will be sure to share your review with my entire team. Praise such as yours keeps us going in the hospitality industry. Thank you again we truly appreciate your lovely review. We hope provincials will be held here again next year. Please stay with us if you are ever in our area or you just want a staycation. Take Care and Have a Awesome Day!

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Reviewed June 23, 2022

Staff is very friendly and accomodating, the continental breakfast was good, we did not use the pool or hot tub this time but last year it was good :-), the cleaning staff is friendly and helpful and we will be back next year!

Date of stay: June 2022
    • Location
    • Cleanliness
    • Service
Thank U6632YPjanec
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cindy Geertsen, General Manager at Canalta St Paul, responded to this reviewResponded June 25, 2022

Thank you Jane and Edna for the kind words. I can't wait until you return next year. Remember to call me in advance so I can hook you up with the best room in the house. It was wonderful to see you again. We are super happy that you enjoyed your time with us. I am not sure but if you guys get bored don't forget to check out the games room. There is a lot of fun games and things to do that will take your mind off work. See you next year. Take Care and Enjoy Summer.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 14, 2022 via mobile

This hotel is clean, well run and staffed by very friendly accommodating people. Ample parking, breakfast, a pool and an arcade are some of the amenities, plus they are a small walk from the golden arches on the main road. Definitely the best accommodations in St. Paul

Date of stay: June 2022
Trip type: Travelled solo
Thank Treadmillace
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cindy Geertsen, General Manager at Canalta St Paul, responded to this reviewResponded June 18, 2022

Thank you so much for the awesome review. We are super happy that you enjoyed your time with us. I hope you also had a opportunity to try the super fast water slide or relax in the hot tub. They are a great way to relax and have fun. OMG you really made me giggle. I have not heard anyone say the golden arches in forever. I used to say that years ago and then for some reason quit. Thank you for making my day. If you are back to our area please stop in and visit. Thank you for staying at the Canalta St.Paul. We value and appreciate your business. Take Care and Have a Awesome Day!

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Reviewed April 11, 2022 via mobile

We stayed in Canalta St. Paul for a conference, the hotel staff were extremely friendly and accommodating. The manager Cindy was amazing in helping me book the rooms and conference space.

The hotel is clean, with spacious rooms and lots of amenities such as a pool with a water slide and a hot tub. There is a fitness room and a games room.

The conference room was spacious and had the necessary equipment to help connect our laptops to the projector.

I would host a conference here again.

Date of stay: April 2022
Trip type: Travelled on business
Thank jessmR4018LM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cindy Geertsen, General Manager at Canalta St Paul, responded to this reviewResponded April 13, 2022

Thank you Jess for the kind words. Was absolutely, my pleasure to assist you guys. I am happy that you will host another conference here. I appreciate that you are letting other travellers know about all of our wonderful amenities. I am not sure
if you and your co-worker had a chance to play in our games room. If not next time give that a try. Pinball is so much fun and a great way to spend the evening have competitions against one another. Thank you again, for choosing to stay at the Canalta St.Paul. We value and appreciate your business. We shall look forward to your return. Take Care and enjoy the warm weather (when it arrives LOL).

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