Staff is very friendly and accomodating, the continental breakfast was good, we did not use the pool or hot tub this time but last year it was good :-), the cleaning staff is friendly and helpful and we will be back next year!
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8
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Leah D
AlbertaAmazing customer service!!
Review of Canalta St Paul
Reviewed Jul 20, 2022
My sons and I stayed here for our recent baseball provincials. The hotel itself was great for the boys, with a well stocked games room, and a pool with a "super fast" waterslide, as well as complimentary breakfast. For me, it was the customer service. The ladies at the front desk went above and beyond to accomodate us, including an unknown schedule that they worked around with us to let us check out late, and one of the ladies offering to throw my sons ball pants in the wash with the towels for free. I will definitely recommend the Canalta to anyone staying in St. Paul. Thank you!
Date of stay: July 2022Location
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Cindy Geertsen, General Manager at Canalta St Paul, responded to this review
Responded Jul 22, 2022
Thank you so much for the wonderful review. I am so proud and happy to have such a wonderful team here at the Canalta St.Paul. We try our best to deliver awesome customer service and we are glad that you noticed. I will be sure to share your review with my entire team. Praise such as yours keeps us going in the hospitality industry. Thank you again we truly appreciate your lovely review. We hope provincials will be held here again next year. Please stay with us if you are ever in our area or you just want a staycation. Take Care and Have a Awesome Day!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (329)
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All reviews hot tub games room rooms are clean conference room wonderful hotel no charge a pet friendly hotel canalta st paul pillows facility gold treats gentleman wash community
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12 - 17 of 329 reviews
U6632YPjanec
1
Date of stay: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cindy Geertsen, General Manager at Canalta St Paul, responded to this reviewResponded June 25, 2022
Thank you Jane and Edna for the kind words. I can't wait until you return next year. Remember to call me in advance so I can hook you up with the best room in the house. It was wonderful to see you again. We are super happy that you enjoyed your time with us. I am not sure but if you guys get bored don't forget to check out the games room. There is a lot of fun games and things to do that will take your mind off work. See you next year. Take Care and Enjoy Summer.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Treadmillace
Calgary, Canada
63
via mobile
This hotel is clean, well run and staffed by very friendly accommodating people. Ample parking, breakfast, a pool and an arcade are some of the amenities, plus they are a small walk from the golden arches on the main road. Definitely the best accommodations in St. Paul
Date of stay: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cindy Geertsen, General Manager at Canalta St Paul, responded to this reviewResponded June 18, 2022
Thank you so much for the awesome review. We are super happy that you enjoyed your time with us. I hope you also had a opportunity to try the super fast water slide or relax in the hot tub. They are a great way to relax and have fun. OMG you really made me giggle. I have not heard anyone say the golden arches in forever. I used to say that years ago and then for some reason quit. Thank you for making my day. If you are back to our area please stop in and visit. Thank you for staying at the Canalta St.Paul. We value and appreciate your business. Take Care and Have a Awesome Day!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
jessmR4018LM
1
via mobile
We stayed in Canalta St. Paul for a conference, the hotel staff were extremely friendly and accommodating. The manager Cindy was amazing in helping me book the rooms and conference space.
The hotel is clean, with spacious rooms and lots of amenities such as a pool with a water slide and a hot tub. There is a fitness room and a games room.
The conference room was spacious and had the necessary equipment to help connect our laptops to the projector.
I would host a conference here again.
Date of stay: April 2022
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Cindy Geertsen, General Manager at Canalta St Paul, responded to this reviewResponded April 13, 2022
Thank you Jess for the kind words. Was absolutely, my pleasure to assist you guys. I am happy that you will host another conference here. I appreciate that you are letting other travellers know about all of our wonderful amenities. I am not sure
if you and your co-worker had a chance to play in our games room. If not next time give that a try. Pinball is so much fun and a great way to spend the evening have competitions against one another. Thank you again, for choosing to stay at the Canalta St.Paul. We value and appreciate your business. We shall look forward to your return. Take Care and enjoy the warm weather (when it arrives LOL).
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
lorrainekochan1
Vermilion, Canada
1
via mobile
I just wanted to let anyone coming or thinking of coming to stay at the Canalta. Fantastic water slide & pool. Great workout area, along with games room. The best breakfast I have ever had. Everyone is super nice. Rooms are very clean, beds extra comfy. This hotel manager “Cindy” is amazing, treats her staff like gold & it shows. Thankyou everyone
Date of stay: March 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cindy Geertsen, General Manager at Canalta St Paul, responded to this reviewResponded March 13, 2022
Thank you Lorraine for taking the time to comment on your most recent stay. It has been our absolute pleasure getting to know you. You are an awesome guest to have stay with us. The old saying about you get what you give comes to mind. My team members are truly one of a kind people and they deserve nothing short of the best. Thank you for letting future travellers know how awesome the Canalta St.Paul is. We can't wait until you visit again. Always a pleasure. Take Care and thank you again for the kind words. Have a Super Day!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
mikewN1504PX
Spruce Grove, Canada
1
I am grateful to the staff as they try to locate me in the facility so I can park my truck and trailer in sight. They always find a room for me as I seldom am able to book a room due to my travel schedule, but have never been turned away.
This is a pet friendly hotel and they try to always have out side access for the convenience of my travelling companion a little dog.
Room tip: Very clean and tidy hotel.
Date of stay: February 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cindy Geertsen, General Manager at Canalta St Paul, responded to this reviewResponded February 25, 2022
Thank you Mike for the kind words. We are so happy that you choose to stay with us when you are in St.Paul. Your happy, smiling face and great conversation is always welcome here. We strive to offer awesome customer service, so thank you
for noticing. See you soon. Have a Awesome Weekend.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC