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Mike W
Spruce Grove, Canada

Great customer service and professional staff.

Review of Canalta St Paul
Reviewed Feb 23, 2022
I am grateful to the staff as they try to locate me in the facility so I can park my truck and trailer in sight. They always find a room for me as I seldom am able to book a room due to my travel schedule, but have never been turned away.

This is a pet friendly hotel and they try to always have out side access for the convenience of my travelling companion a little dog.
Date of stay: February 2022
Room Tip: Very clean and tidy hotel.
Trip type: Travelled on business
Value
Rooms
Service
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Cindy Geertsen, General Manager at Canalta St Paul, responded to this review
Responded Feb 25, 2022
Thank you Mike for the kind words. We are so happy that you choose to stay with us when you are in St.Paul. Your happy, smiling face and great conversation is always welcome here. We strive to offer awesome customer service, so thank you
for noticing. See you soon. Have a Awesome Weekend.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (329)
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Reviewed November 1, 2021

While we do not typically like staying away from home, the CANALTA in ST PAUL makes this the exception for us -- in our experience, the rooms we occupied during a number of stays were comfortable, being well-laid-out, nicely decorated, clean, and all with an extremely comfortable bed, very important to us for a good night's sleep.
Wonderful Pet-friendly policy makes the stay even better for us as we prefer to bring along our small pure-bred dog. Main floor rooms with parking at the door and access to outdoors for a walk are bonuses. Staff are especially accommodating from taking our reservation, through arrival and check-in and to assisting with any information or needs during our stays.
Thanks for making these memorable! VandPB

Room tip: Main Floor Rooms with Parking at Door and Privacy for a Walk
Date of stay: July 2021
    • Location
    • Sleep Quality
    • Service
Thank VandJPB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cindy Geertsen, General Manager at Canalta St Paul, responded to this reviewResponded November 3, 2021

Thank you so much for taking the time to comment on your stay with us. We are super happy that you stay with us while you are in our area. It truly is our pleasure to have you as our guests. Thank you for letting future travellers know what they can expect when they stay with us. We shall look forward to your return. Take Care and Have a Great Day!

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Reviewed October 18, 2021 via mobile

We stayed at the Canalta as we were in town for a funeral. Without knowing anything about the hotel and never being in St. Paul, I was worried we'd be staying at a run down, cheap, trucker, motel. I was completely wrong. The place is very well kept, clean, quiet and the beds/rooms were extremely comfortable. We couldn't have been happier. The pool, waterside and hot tub were great. The included scrambled eggs, sausage, potatoes and coffee were very good in the morning. I would easily recommend this hotel to anyone.

Date of stay: October 2021
Trip type: Travelled with family
Thank HobieHansen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cindy Geertsen, General Manager at Canalta St Paul, responded to this reviewResponded October 20, 2021

Thank you so much for the wonderful review. Please accept our apologies for your loss. I am super happy that while you were here for a funeral, I am pleased that we made your time with us pleasant. I am glad that you were able to enjoy all of our amenities. Now you know that we are a hidden gem in St.Paul. If you and your family want a staycation, feel free to stop and visit us again. Thank you so much for taking the time to let future travellers know about our hotel. We greatly appreciate it. Take Care and Have a Awesome Day!

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Reviewed August 30, 2021

My latest extended stay for work at the Canalta St. Paul was again outstanding. The rooms & amenities are excellent including an outside bbq and patio area for guest use, The front desk staff & general manager exceed my service expectations as always and make you feel like a valued VIP. The housekeeping staff and maintenance team keep the place very clean daily. Always an enjoyable stay while working in the area.
I highly recommend this hotel for anyone visiting or working in the Lakeland area!

Date of stay: August 2021
Thank Jim O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cindy Geertsen, General Manager at Canalta St Paul, responded to this reviewResponded August 31, 2021

Thank you Jim for the kind words. We really enjoy having you as a VIP Guest. Since you are with us more than your home, we are glad that we make you feel at home. We enjoy talking with you when you have a free moment. We really appreciate that you have chosen to stay with us. We hope your work in St.Paul and the surrounding area will never be completed LOL. Thank you again for being so happy and patient when our hotel gets noisy. We really do appreciate your understanding. Enjoy your time off and we shall see you very soon. Have a Wonderful Day!

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Reviewed August 20, 2021 via mobile

We needed access to our room by noon an dCindy accommodated us. The service and friendliness was nothing but the best. Even the breakfast was excellent. The room was very clean. We will always stay at that hotel. The staff was vey friendly as well.

Room tip: Always respect the service you get.
Date of stay: August 2021
Trip type: Travelled with family
Thank Julie M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cindy Geertsen, General Manager at Canalta St Paul, responded to this reviewResponded August 21, 2021

Thank you Julie and Blaine for always visiting us when you are in our area. We enjoy seeing you each and every time. Why wait for another 5 years to visit, stop by sooner LOL. Has been and will always be my pleasure to have you as our guests. Your happy attitude would make anyone smile. Thank you again, for commenting on your most recent stay. I really appreciate the kind words.

Take Care and stop by coffee when you are visiting your family. See you soon.

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Reviewed August 12, 2021

Enjoyed our 2 night stay at this hotel. Staff were friendly, room clean & comfortable. Location was good, close proximity to stores & restaurants. Continental Breakfast was very tasty with plenty of choice. We’d definitely stay at this hotel again if in the area.

L & J Volk

Date of stay: August 2021
Trip type: Travelled with family
Thank 774jeromev
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cindy Geertsen, General Manager at Canalta St Paul, responded to this reviewResponded August 13, 2021

Thank you for taking the time to comment on your most recent stay and letting other travellers know about the Canalta Hotel in St.Paul. We are super happy that you enjoyed your time with us. I hope you were able to spend some downtime in our fun games room. The pinball and pacman games make for great competitions. We do want every guest to have an awesome experience while they are staying with us. Again, thank you for letting us know that you enjoyed your time with us. We greatly appreciate all guest comments. Take Care and Have a Great Day!

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