All aspects of our stay here was 5 ⭐. From the front desk staff to the housekeeping and service people. Great location to the falls, it involves a walk down shoreline trail to the Niagara falls state park. The park is beautifully laid out. To the falls viewing, all ada accessable, you can see American, Bridal Veil, and Horseshoe falls. Truly magnificent. You can take paid excursions to the base of the falls, with the expected wet experience. They offer plastic rain ponchos, and flip flops for the trek down to the base- not ADA accessible. Hope you enjoy your stay as much as we did.

Four-year-old hotel, quiet, comfortable and a great location. A fairly short easy walk to the American falls for the able-bodied. We stayed in a handicapped-accessible room, as my wife is in a wheelchair, and both the room and bathroom were plenty spacious enough for maneuvering the wheelchair, The king-sized be was very comfortable. The elevators are quick, and there's plenty of parking. However, being charged to park was VERY annoying.
The hotel restaurant was also disappointing, as the food was expensive, cold and slow, ESPECIALLY at breakfast, and I wouldn't be surprised at all if a different food service is in there soon.
But overall, it's a great place to stay, with easy access to Goat Island and the horseshoe falls as well as the rest of the town, the casino, and the major arteries.

We checked in at 2:00am after a very long drive. We were given no information at check-in. We weren’t told there was no maid service. Our room had a half a roll of toilet paper for a 5 night stay. I had to call and request toilet paper not once, but twice.
There were only (2) bath towels in the bathroom. Women generally use two towels. One for hair and one for body. So another call to the Front Desk.
Since there was no maid service, trash piled up for FIVE days. Unacceptable. I shouldn’t have to take my trash to the dumpster when on vacation and paying to stay in a hotel.
The bed creaked and the mattress was not comfortable.
No guide for the TV to see what was on and no way to stream to the TV.
No Guest Services book. No Room Service, but the app lists it as an amenity.
Staff were nice. Requests to the Front Desk were fulfilled quickly.
It’s time to stop using covid as an excuse to provide sub-par service or eliminate services all together.