I love staying at the Days Inn. Always nice clean beds and rooms. Very nice staff. I can’t wait to stay again. Great hospitality. Thankyou Days inn hotel.
Very nice hotel. We will be back soon.
Thanks
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Jamiya A
Great business trip experience during COVID!!!
Reviewed Jul 22, 2020
i have stayed at this hotel a few times for a work trip and really enjoyed the experience! The hotel staff was caring and thoughfull about my stay and safety precautions into consideration to keep the guest and staff safe i was lucky enough to stay in a renovated room on the secound floor.it seems as if they are making some good changes to the room i saw the staff spraying disinfsctant in all the entrances multiple times through the day.i saw the housekeeping staff wipe down everything... you guys did a wondeful job please keep it up and i will be staying with you guys soon.
Date of stay: June 2020Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Days Inn Hotel, Guest Services / Front Office at Days Inn by Wyndham Great Lakes - N. Chicago, responded to this review
Responded Aug 26, 2020
Hi jamiyaa2020!
Thank you for your feedback and you having a successful work trip. It can be challenging to travel during these uncertain times. We are glad to make your visit a pleasant experience. Our goal is to keep everything disinfected at all times for our guests. Yes we maybe going the extra mile but it's well worth the peace of mind our guest hae once they know the hotel genuinely cares about the safety of our guests.
Thank you and hope to see you soon.
Thank you for your feedback and you having a successful work trip. It can be challenging to travel during these uncertain times. We are glad to make your visit a pleasant experience. Our goal is to keep everything disinfected at all times for our guests. Yes we maybe going the extra mile but it's well worth the peace of mind our guest hae once they know the hotel genuinely cares about the safety of our guests.
Thank you and hope to see you soon.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (675)
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73 - 78 of 675 reviews
9216tia
1
Date of stay: July 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Days Inn Hotel, Guest Services / Front Office at Days Inn by Wyndham Great Lakes - N. Chicago, responded to this reviewResponded August 26, 2020
Hi 9216tia!
Thank you for the kind review and we are happy to see you had a pleasant experience with your stay.
We hope to see you soon!
Regards,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
navyPIRfamily
Los Angeles, California
1
Breakfast was good, the location perfect, people nice, the environment quiet. But room smelled like stale cigarette smoke. Reception sprayed the room, but it did not solve the problem. Smell was probably embedded in drapes and carpet and would require more than just a superficial cleaning.
Date of stay: February 2020
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Days Inn Hotel, Owner at Days Inn by Wyndham Great Lakes - N. Chicago, responded to this reviewResponded July 15, 2020
Hello navyPIRfamily,
Thank you for your review. We appreciate your feedback. We apologize for the smoke smell in the room. We have been 100% non smoking hotel. Guest time to time do not abide by our hotel policy of 100% smoke free. We have been communicating with our housekeeping staff to thoroughly wash all items once a guest has smoked in our rooms.
Our details smoke cleaning procedure includes washing pillows, remove all bedding, steam clean drapery, chairs, and any other points. washing the walls with disinfectant and steam cleaning the carpet.
We apologize for our staff not meeting our standards for the best guest experience, but we are training them everyday to make it an awesome experience for our guests.
We hope you stay safe and hope to see you soon.
Thank you.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Travelingmom619
1
Dirty room, hair in the bedsheets, whole in the bathroom door, rude attendant. Ot was is if no one cared. The check in attendant was rude, acted as if we disturbed her because we arrived. No smile no greeting. Overall awful customer service.
Date of stay: December 2019
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Days Inn Hotel, Owner at Days Inn by Wyndham Great Lakes - N. Chicago, responded to this reviewResponded July 15, 2020
Travelingmom619, we thank you for staying with us and apologize for the inconvenience you experienced during your stay. We truly care about our guest experience.
I apologize on behalf of the staff, we hold to our strict standards of cleanliness and we were in the process of updating the hotel. We apologize for you experiencing befor our renovation.
Currently we are in the process of renovating our hotel. We just painted all the guest room doors and in the process of updating all parts of the hotel.
Pertaining to the hair found in the bed, I tried to reach you during your stay but was not successful in doing so. We will have more guest relations training with our front desk staff.
We all learn from our experiences and we thank you for bringing these items to our attention.
Please stay safe and we hope to you select our property in the near future as if you would give us a second chance.
Thank you.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sweet070
Duluth, Georgia
1
The rooms should be updated, along with the carpets, bedspreads and the actual bed. The service and convenience of the hotel was great and I appreciate that. Please update/renovate the rooms they need it.
Date of stay: December 2019
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Days Inn Hotel, Guest Services / Front Office at Days Inn by Wyndham Great Lakes - N. Chicago, responded to this reviewResponded July 16, 2020
Thank you for staying with us. We appreciate your feedback.
We have replaced the hallways carpets, we have completely refinished all guest room doors with mew paints and finishing for a new look. Our new pictures reflect the new colors. We replaced all guest rooms bed spreads with a brand new triple sheeting format. We are in the process of refinishing our furniture and guest room walls. Once that has been completed we will replace all guest room carpets until then, we have been maintaining the cleanliness of them by steam cleaning and washing the carpets regularly.
We truly care about our guest experience and are working hard to make it an awesome experience. We hope to see you soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
DaisyChainsPDX
Portland, Oregon
1
Paper thin walls, ceilings, & doors make for a rough night when trying to sleep. Even with the bathroom fan and heater on you can still hear your neighbors. Access is confusing, Lyft drivers kept bringing us to the wrong Hotel or having to turn around to go through a car sickening maze just to find the entry. The hotel is currently undergoing some kind of renovation/paint project so I think the barricade didn't help matters. If you don't rent cars and are used to utilizing food apps when traveling, you won't find service here. Your closest options are McDonalds, or Subway unless you want to risk your life crossing the HWY to hit a Mom and Pop type place. You can also order a Lyft to bring you where you'd like to eat. Lobby was nice. Front desk clerks were super friendly, and although I never had the opportunity to make it, they do serve breakfast which is always nice when traveling! Was there for my son's Navy BC graduation and proximity was a plus as well. So yeah, make sure you book a room that has been renovated/and or remodeled, bring earplugs, ask for an extra blanket (our heater wasn't functioning properly), and rent a car and you'll have a better stay than we did.
Date of stay: November 2019
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
days inn h, Front Office Manager at Days Inn by Wyndham Great Lakes - N. Chicago, responded to this reviewResponded December 16, 2019
Hello we are sorry to hear you did not have a pleasant stay with us. As far delivery apps they do work for this area i have personality tried UBER EATS, DOOR DASH,AND POSTMATES and they all deliver to this location.Did you let the front desk know about any problems the room was having we always try to fix things right away. We are glad you stay with us and we always appreciate feedback. Thank you have a nice day.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC