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C$119
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C$119
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C$116
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Rachael E

Best customer service

Reviewed Oct 20, 2020
My husband and I have stayed at many hotels all over the country. I have to say that we had the single best customer service experience at this location. The gentleman at the front desk in particular went above and beyond from check-in until check-out.

Our room was clean and well-kept, and stocked with all the necessities for our stay. I felt that even with COVID, that the hotel was very clean & safe. We received a courtesy call shortly checking in to make sure everything was in order, which we really appreciated.

When we checked in, we were given directions to our destination, restaurant recommendations, & even the hours of local stores. The staff even went out of their way to let my husband print an important work document very early in the morning.

I would recommend staying here to anyone. If we are back in the area, we will definitely stay here again. Thanks for a great experience!
Date of stay: October 2020
Trip type: Travelled on business
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Days Inn Hotel, Guest Services / Front Office at Days Inn by Wyndham Great Lakes - N. Chicago, responded to this review
Responded Oct 28, 2020
Hi Rachaellee199!

Thank you for staying with us we appreciate it! Thank you for the wonderful review of your stay. We appreciate the feedback. It is our pleasure to assist you. We equally enjoyed having you as our guest. Please stay safe and we hope to see you soon.

Thank you!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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67 - 72 of 675 reviews
Reviewed September 13, 2020

Stayed here for a few weeks and turned out to be a great hotel , guest are nice so are the employees, everything’s close by nothings far from it . Rooms are kept well maintained and beds are comfortable, overall a great experience during COVID they took it very seriously and Kept everything disinfected and cleaned the rooms great !, 10/10 recommended!

Date of stay: September 2020
Trip type: Travelled on business
Thank Rey_rodriguez_12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Days Inn Hotel, Guest Services / Front Office at Days Inn by Wyndham Great Lakes - N. Chicago, responded to this reviewResponded October 28, 2020

Hi Rey_rodriguez_12!

Thank you for your review and feedback on your experience. We thank you for staying with us and we had the opportunity to host you as our guest.

Yes, we take COVID precautions very seriously to keep a safe environment for guests and employees. It is a very difficult time and we are taking disinfection seriously by using epa approved chemicals.

We hope to see you soon! Stay safe wherever your travels takes you.

Thanks!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 22, 2020

This is a great hotel to stay at. Front desk and staff are always very friendly, welcoming and accommodating. The rooms are very clean and comfortable. I've been staying at the this hotel for a while and is definitely my go to. I've never had an issue with any of my stays and it's always a good experience.

Date of stay: August 2020
Trip type: Travelled with family
Thank B3402NZandys
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Days Inn Hotel, Guest Services / Front Office at Days Inn by Wyndham Great Lakes - N. Chicago, responded to this reviewResponded August 26, 2020

Hello B3402NZandys!

Thank you for your review and feedback. We continually appreciate you choosing our hotel for your stays. We look forward to continually providing a great experience to you.

Thanks.

Days Inn Great Lakes Team.

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Reviewed August 15, 2020 via mobile

I stayed here overnight before moving into a new apartment. The experience was great. They had a lot of protocols in place for Covid-19 so that made me feel better about staying in a hotel during this time. The staff was incredible too! Best customer service I’ve had. The front desk guy (I’m sorry I don’t think I caught your name!) was the most hospitable person ever. I will be recommending this hotel to anyone I know coming up to the area.

Date of stay: August 2020
Trip type: Travelled with family
Thank genesistee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Days Inn Hotel, Guest Services / Front Office at Days Inn by Wyndham Great Lakes - N. Chicago, responded to this reviewResponded August 26, 2020

Hello Genesistee!

Thank you for your feedback. We appreciate you choosing our hotel during your moving needs. We are pleased to find your experience at our property was great! We try to assist and help the guests as much as possible. Yes we have many covid protocols to ensure we have taken all necessary steps to help mitigate the pandemic.

Welcome to the area. Stay safe and strong.

Thanks!

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Reviewed August 11, 2020

My children and I stayed last night at the days inn. We checked in super late because I had trouble finding a room for the night. My previous stays had been at a very unsatisfactory hotel so I didn’t have much faith in hotels anymore and found myself buying disinfectants and travel sheets and asking for freshly washed towels, but the days inn was completely different. I didn’t have to use any of the things i bought. With the covid crisis going on they made everything as contactless as possible. The room was amazing you could slightly smell the disinfectants they used and from that moment I was reassured that they really took extra time and care to make you know they care about your health and safety. They really make your stay comfortable. It’s definitely a place I would return too. Me and my children’s stay was lovely. I provided a picture of us enjoying our room.

Date of stay: August 2020
Trip type: Travelled with family
Thank 694kenyattaf
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Days Inn Hotel, Guest Services / Front Office at Days Inn by Wyndham Great Lakes - N. Chicago, responded to this reviewResponded August 26, 2020

Hello 694kenyattaf!

Thank you for the awesome feedback! We are glad you had a great experience. We strive to do our best in terms of covid precautions. It is a very involved process and guest safety and cleanliness is the utmost important from disinfecting all the entrances multiple times a day and airing out the hallways to keep the air fresh.

Thank you and hope to see you again soon.

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Reviewed July 31, 2020 via mobile

In the process of moving into a new home, while we waited for our keys . We stayed at the days inn and it was a lovely experience, the only thing was unfortunate was the policy of prepaid hotel. I booked a stay for 8 days and I really only needed 3 and I could t get my money back. Those extra days were money down the drain. I would check the refund policy before staying here. Other than that, everything was clean(sheets,bathroom,walls,) It’s very Covid-19 restricted which was okay with me. It’s very private and quiet. Next to McDonald’s/subway and gas station. A lot of places don’t deliver here. Staff were nice and friendly and helpful. The prices were decent for the area. Before my stay here I went to a cheap motel and walked out in 10 mins and came here. Glad I did!

Date of stay: July 2020
Trip type: Travelled with family
Thank joselint97
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Days Inn Hotel, Guest Services / Front Office at Days Inn by Wyndham Great Lakes - N. Chicago, responded to this reviewResponded August 26, 2020

Hi joselint97!

Thank you for your feedback and we are happy that you enjoyed your stay at our property. Our goal is to provide the best service! We hope you have settled into your new place and stay safe!

Hope to see you soon!

Thank you!~

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