Hotel has always been top notch. Great mom and pop feel. Friendly staff, unless you try to use lobby bar without your wristband on. They have a beach bar with a great bartender Chris. Only problem no washroom. How do you have a bar with no restroom?
Thank you for your feedback! We're glad to hear that you've enjoyed the top-notch service and the friendly, mom and pop feel of our hotel. Regrettably, as a result of the misconduct exhibited by certain bar patrons in our lobby restroom, we have had to make access to hotel guests only. This decision was made to uphold a clean and comfortable restroom environment for our hotel guests. While we acknowledge the unfortunate nature of this policy, we consider it necessary. Signs outlining this policy are prominently displayed throughout the bar area, and we also provide directions to the nearest public restroom as an alternative solution. Although the bar is accessible to all, access to other amenities is limited to guests with a room reservation or those who have purchased resort day passes. This policy is in place to maintain the exclusivity and uncrowded nature of our private amenities, ensuring they remain reserved for paying hotel guests.
This is a great, cozy little resort on beautiful St. Pete Beach. While on the smaller side, it has plenty of amenities. Our room came with a kitchenette, they have a pool, a small bar, even putt-putt! There's a complimentary happy hour in the lobby with local beer, but what really made our experience was Tyrell and Ray. These two went way above and beyond helping us out with all of our needs. I would happily stay here again just based on the service from these two. Amazing experience, six stars!
Thank you for your wonderful review of Plaza Beach Hotel! We're delighted that you enjoyed your stay and appreciated our cozy resort with its many amenities, including the kitchenette, pool, small bar, and putt-putt. Our complimentary happy hour is indeed a favorite among guests, offering a chance to unwind and enjoy local beer.
We're especially thrilled to hear about your experience with Tyrell and Ray. Providing exceptional service and going above and beyond for our guests is what we strive for, and it's fantastic to know that they made a lasting impression on your stay.
We look forward to welcoming you back to Plaza Beach Hotel for another amazing experience!
There were things that we were pleased with: being right on the bay, the kitchenette convenience, the location. But, this is not a 5 star hotel. The rooms were outdated. Couch and bedding had stains. They tried to update the outside but there were smoking people all around the grounds. We had a major issue with towels. They weren’t collected from our room even though we placed them on the tables outside our room for replacement as requested. We stayed for 8 days and we had towel issues for 4 of them. On our last day we asked for more towels because we had a family of four. They only gave us two. We asked four times before we got them. How do you run out of towels at a hotel? The cleaning people did not clean our room on the scheduled day and said they “ran out of time.”
For the money I paid for this place for the week, I should have had these issues.
Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced during your stay at our hotel. Your comments are valuable to us as we strive to provide the best possible experience for our guests.
We are sorry to hear about the condition of your room and the inconvenience caused by the outdated furnishings and stains. This does not meet our standards, and we will address this immediately with our housekeeping team to ensure that all rooms are thoroughly cleaned and maintained.
Regarding the towel issue, we understand how important it is to have enough towels, especially for a family of four. We apologize for any inconvenience caused by the delay in providing additional towels and for the miscommunication regarding towel collection. Rest assured, we will review our procedures to prevent such issues from occurring in the future.
We also apologize for the smoking guests around the grounds. While we have designated smoking areas, we will reinforce our policies to ensure a comfortable environment for all guests.
We appreciate your honest feedback and hope to have the opportunity to welcome you back in the future, where we can provide you with a much-improved experience.
The staff very accommodating
Tyrel, Anna, Ya, and of course Tanner who helped us arrange our next visit this fall.
The rooms are always clean and pleasant and the Daily Happy Hour is always fun. A great way to me the other guests
Reserve a room!
Thank you so much for your kind words about Plaza Beach Hotel! We're thrilled to hear that Tyrell, Anna, Yao, and Tanner made your stay memorable and helped you arrange your next visit this fall. Our staff takes pride in providing excellent service, and your appreciation means a lot to us.
We're delighted that you found the rooms clean and pleasant, and that you enjoyed our Happy Hour. It's always a pleasure to create a fun and welcoming atmosphere for our guests to mingle and enjoy each other's company.
We look forward to welcoming you back this fall and providing you with another fantastic experience at Plaza Beach Hotel!
We have been coming here approximately 16 years. Started by just coming a few days, and eventually worked our way up for the entire month of February. We stay at one of the sister resorts on Boca Ciega Bay across the road. Fishing & sea life is plentiful. Guests can use amenities at either resort. We have several friends that have been joining us the last several years and they absolutely love this place. They have recently hired on a new general manager. His name is Yao. He is totally committed to great customer service! I believe he was an excellent choice!!! The staff to name a few, Krystal, Tanner, Tyrell & Jody are top notch! Super friendly and are committed to doing their job to it’s best! We especially ❤️ Krystal. The pool sits right off the very fine white sandy beach & looks out to the Gulf of Mexico. Robert (owner), Sherri & I plan to continue our tradition into the next couple decades. Thanks for a great place to vacation!
Thank you for your wonderful review and for being a loyal guest for 16 years! We are thrilled to hear that you have enjoyed your many stays with us and that you are now staying with us for entire month of February.
We are delighted that you and your friends have had a positive experience with us and that you appreciate the amenities available at both resorts. We are also grateful for your kind words about our new general manager, Yao, and our dedicated staff members including Krystal, Tanner, Tyrell, and Jody. Providing excellent customer service is our priority, and we're glad that our team members have made a positive impact on your stay.
We are honored that you plan to continue your tradition of staying with us for the next couple of decades.
Thank you for choosing us for your vacations, and we look forward to welcoming you back for many more memorable stays!
