So, after another bout of numerous unhappy experiences dealing with your company, we decided we are going to let you all know how this company handles things. All of our meetings with the timeshare included the promise of great get-away vacation spots. The opportunity to book months in advance. Free get-away weeks. Able to sell our weeks/points to pay maintenance fees. 90-minute meetings lasted a minimum of 2-3 hours. Multiple salespeople presenting this is something wonderful and the ability to pass it down to our children. Sale people agreed to work side by side with us to book and manage our points effectively. What we got was the Inability to book resorts 15 months in advance as promised. Told we were in the top 1% of owners and wouldn’t have any issues in book anytime anywhere. When booking our reservations we were promised certain rooms but upon arriving at the resort this wasn’t true. Requested rooms group for family events we were not close to each other or same floor. Special requests 15 months in advance for a presidential suite in a certain building were not meet was put in a presidential suite without a working stove, outdoor grill and foldout couch. The "ability" to leave it to our kids, wasn't a choice, they were going to get that handed to them either way no matter what their choice was. We could spend less money vacationing outside of our timeshare and actually be able to book a trip at the times we wanted to go. The exchange rate through Choice plus or RCI was almost triple the rate and was subpar, to say the least. The maintenance fees are a financial burden for anybody since they rise each year. Resort managers were extremely unsympathetic to our needs. We arrived at certain resorts, and our rooms were unclean from previous guests. When reporting an item/equipment not working properly the maintenance would say “Oh we know it doesn’t work and has never worked” but yet it was specifically requested in our reservations. Then, when reaching out to get rid of this since nothing we were promised happened, we were told there is nothing we can do. You signed a contract. You owe us money. They offered to settle for an astronomical amount that was laughable. Mike Yosamel from the timeshare was just trying to get any type of money he could. We have major issues with Bluegreen and how they sold us. We are constantly forced to go to presentations on our vacations and all they try to do is sell you more and more points since we "didn't have enough to vacation how we wanted." With the number of points we have, this should not be an issue. We are continuously let down by this company and continue to this day. We will keep fighting for a release in any way we can. We wish we never came into contact with Bluegreen or their salespeople. They will pressure you until they can not anymore and ultimately you cave. Making the deal sweeter and sweeter. When they know you will not get what they are promising. We have nothing good to say about this company. Word of mouth is looked at highly in these times. We will continue to use our voice until something is done in the matter. We are not a game to be won. We are not pawns to play with. This needs to be corrected and fast.

We wanted to give anyone who reads this may be a bit of insight on this timeshare we were sold before you purchase. We hope this helps you. We are both 68 years old and we have some health issues. We have been getting a little pushback by trying to get out of this. The taxes and maintenance fees are astronomical for anyone to spend for what you get. We were also made to believe in our presentation that the maintenance fees we would not be paying them the rest of our lives. We are also terrified that our children will be forced to take on this debt/fees once we are gone. We do NOT want them to take this on. It is like we are forcing them into debt without even knowing it. One thing that really had us not happy is we wanted to travel to the Lofts in Tennessee where our original purchase was, and they told us we could. Never once were we able to go there. Were there some good vacations? Sure, however, it wasn't exactly what they advised it would be. After some time you realize where the misleading facts that the sales representations lie.

If it were our recommendation. Do not sign a contract with them, unless you are able to read it BEFORE signing. Do not put your pen on the paper without reading it. If we were able to do that then we may have a different decision.