Three big issues here, and I can't get a manager from this property to call me back. So that is actually FOUR.
1) When I checked in, unbeknownst to me, they charged a full night deposit to my Amex. This was not asked for nor was it approved by me at any time. I was told there would be a $20 deposit. They charged both deposits ($20 pus full night charge) This is completely unacceptable.
2) I was charged $10.70 for a Restaurant Charge - I did not go anywhere near the restaurant, nor did I charge anything at the restaurant. This is also unacceptable.
3) This property is EXTRMELY dirty. My room condition was completely unacceptable. Floor clearly not vacumed, toilet not clean, shower not clean, bathroom mirror filthy. I could go on and on about the poor condition of the room.
I would never consider staying at this property again.
I need a response from the Marriott corporate staff on this one. I've been a long time loyal member - Titanium Elite for Life. This property and their actions are not even close to any Marriott standard.