Courtyard Fort Lauderdale North/Cypress Creek
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About
Welcome to Courtyard Fort Lauderdale North/Cypress Creek, your Fort Lauderdale “home away from home.” Courtyard Fort Lauderdale North/Cypress Creek aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
Given the close proximity to Fort Lauderdale Stadium (2.3 km), guests of Fort Lauderdale Courtyard can easily experience one of Fort Lauderdale's most popular landmarks.
Rooms at Courtyard By Marriott Fort Lauderdale North/cypress Creek Hotel provide a flat screen TV and air conditioning, and guests can stay connected with free wifi.
In addition, while staying at Fort Lauderdale Courtyard guests have access to 24 hour front desk, room service, and a concierge. You can also enjoy a pool and a restaurant. Need a place to park? Free parking is available at Courtyard Fort Lauderdale North/Cypress Creek.
While in Fort Lauderdale be sure to experience nearby Thai restaurants such as Blue Fish Sushi Thai or Cha-Baa Thai & Sushi.
Should time allow, Lockhart Stadium is a popular attraction that is within walking distance.
Courtyard Fort Lauderdale North/Cypress Creek puts the best of Fort Lauderdale at your fingertips, making your stay both relaxing and enjoyable.
Location
Reviews
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The management and staff have been very responsive to the safety of the guests, accomidating to a host of our needs and always friendly and professional. The location is convenient to everything one might need when traveling and if I find myself in this area again and in need of a hotel, I would not hesitate to stay here again. Many thanks to the staff here for making my stay comfortable.
I am a veteran of hospitality with years of experience working in high end hotels and restaurants. The moment I walked in the door not only was the place very clean but its Covid policies were very comforting. Guests are required to wear a mask in all common areas and I felt immediately comfortable The property is extremely clean and well kept from the lobby to the elevators to the grounds. Alex at the front desk was professional and welcoming. He welcomed gave me tips on some local parks that he thought would remind me of Georgia.
Such personalized and thoughtful suggestions. He also told me appropriate parks to go and walk my dog and guided me to restaurants. When I came to the bar looking for food, Bidex was attending and cordially offered up the most delicious hot wings I’ve had in a long time. And a nice batch of fries. He was extremely cool. Such a group of good people in this hotel. Victoria also was a pleasure to Speak to you at the front desk the following morning. She made me not wanna check out, I’m very grateful that I chose this hotel and will be back for sure I recommended to everyone and the management should know that they got a great team here.
Sadly, we were not impressed with our room. The room smelled like a musty smoke smell upon entering. The rooms are renovated but shortcuts were made which take away from the renovation (i.e. the doors look like the original doors of the hotel. They look like a laminate counter top). There is an odd parking fee of $5.35 per night when the hotel is not even a resort or in a downtown location. They post about smoking not being allowed but our hallway smelled heavily of pot. Thankfully the pot smell stayed out of our room.
It’ll do the job for one night but we won’t likely return.
Only minor issue for me was I had ask for my towels to be changed and the trash cans emptied and this was not done but I was able to pick up some clean towels at the front desk and was given some trash can liners and told to just put the trash outside my door (which was picked up very promptly). This other issue was a MAJOR disturbance that happened in the early hours of Dec. 28 with some very very loud guest (kids and many adults) that disturbed a lot of other guest. I know you can not totally control the actions of others but I will say that this event was handled fairly quickly which was appreciated.
My compliments to the lady in the bistro for working with such a pleasant attitude on Christmas Day and if you get a chance, do try her Broccoli-Cheese soup ........it is super yummy.
Would I stay here again, most definitely.
1) When I checked in, unbeknownst to me, they charged a full night deposit to my Amex. This was not asked for nor was it approved by me at any time. I was told there would be a $20 deposit. They charged both deposits ($20 pus full night charge) This is completely unacceptable.
2) I was charged $10.70 for a Restaurant Charge - I did not go anywhere near the restaurant, nor did I charge anything at the restaurant. This is also unacceptable.
3) This property is EXTRMELY dirty. My room condition was completely unacceptable. Floor clearly not vacumed, toilet not clean, shower not clean, bathroom mirror filthy. I could go on and on about the poor condition of the room.
I would never consider staying at this property again.
I need a response from the Marriott corporate staff on this one. I've been a long time loyal member - Titanium Elite for Life. This property and their actions are not even close to any Marriott standard.
In Marriott's defense, the manager had emailed (but not texted, nor did they call) about this change not long after we started our 5 hour drive (the manager's email was much more apologetic and professional than the front desk's unsympathetic stonewalling). Since, like you, I don't read email while I'm behind the wheel, this did not come to my attention before we arrived at the hotel. I'm frankly surprised that they didn't do more to contact us.
Marriott did do the right thing as far as billing: they refunded every penny we'd paid for the rooms we didn't get to use, and they absorbed the cost of our stay at the other property.
Hey Marriott, your fee policies already guarantee that you get paid in full for a confirmed reservation if I don't show up, so why overbook? You'd have made more money if you had just held our rooms for us, whether we arrived or not! As it is, you got someone else to pay for the rooms, but you had to pay for our rooms elsewhere. Unless you got double the rate we paid for our rooms, you lost money on this deal.
"I love this hotel the staff's are wonderful there and with excellent customer services....100%"Read full review
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