This is a beautiful place with great service. The private Onsens are amazing and very relaxing. The traditional ryokan setting near Mt. Fuji, the clothing and rooms are very comfortable. However, we are vegetarians and prior to coming we were assured proper vegetarian food would be available during the breakfast and dinner times. Their version of vegetarian food is raw vegetables and steamed tofu. My wife and I were basically hungry for 24 hours until we reached our next destination. Highly recommended, but if you are vegetarian, take this as your warning with lack of food.

I can't recommend this place enough. A hundred times. A billion times. This was my first experience with a ryokan in Japan and it was absolutely perfect. The place is located a fair distance from the Hakone-Yumoto Station, but we hopped on a city bus and it took us there in about half an hour (through the windy mountain roads, too, which was cool).

We were greeted with a welcome sakura tea and biscuit snack, then shown to our rooms. The ryokan itself is stunning, clean, well-maintained, and very peaceful. The greenery around it is amazing!! I've never stayed in such a peaceful place before. We booked the traditional Japanese tatami room with private indoor onsen and it was beautiful--plenty of room and a nice view of the green garden.

We booked a private outdoor onsen twice during our stay and I can't express how heavenly this was. Bathing in healing waters on a nice day outside in the mountains--amazing. The changing room and bathroom attached to the private onsen were beautiful, too.

I'm celiac and they were able to accommodate a gluten free kaiseki breakfast and dinner for me. It was excellent! We're both part Asian and love Japanese food, so we had no problem with the menu and will gladly eat grilled fish for breakfast--just a heads up that it's a very traditional Japanese meal. It was delicious.

We also wandered the grounds a bit in our yukata and visited the shrine. The nature around the ryokan was stunning and we got tons of amazing pictures. The staff were wonderful to us the entire time and were extremely polite and accommodating.

Will hands down, 100% recommend this ryokan to anyone looking for tranquility, relaxation, and a great meal.

We visited this ryokan as a part of our family vacation. There were 8 of us and we all had a very enjoyable, relaxing and fulfilling experience. The staff were amazing from the time we arrived till we left. They were extremely welcoming, accomodating, helpful and friendly. The food was excellent and memorable. Amazing service and staff...everything was great. It is a beautiful & quiet location and the rooms are awesome.